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Hôtel Mercure Strasbourg Centre

4.0 star property

Photo gallery for Hôtel Mercure Strasbourg Centre

Front of property - evening/night
Exterior detail
Bicycling
Business centre
Sports facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000
  • Strasbourg Christmas Market
    ‪5 min walk‬
  • Strasbourg Cathedral
    ‪8 min walk‬
  • Train Station Square
    ‪11 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel ibis Strasbourg Centre Halles

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (655)
The price is NZ$234
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Hotel ibis Strasbourg Centre Halles

About the area

Strasbourg

A stay at Hôtel Mercure Strasbourg Centre places you in the heart of Strasbourg, within a 10-minute walk of Strasbourg Christmas Market and Strasbourg Cathedral. .This hotel is 0.5 mi (0.9 km) from Train Station Square and 4.3 mi (6.9 km) from Zenith Strasbourg.

What's nearby

  • Place Kléber - 4 min walk - 0.3 km
  • Strasbourg Christmas Market - 5 min walk - 0.5 km
  • Strasbourg Cathedral - 8 min walk - 0.7 km
  • Train Station Square - 11 min walk - 0.9 km
  • Strasbourg Convention Centre - 4 min drive - 2.3 km

Getting around

  • Homme de Fer Tram Station - 2 min walk
  • Strasbourg Station - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive

Restaurants

  • ‪Le Link at Sofitel Strasbourg - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Poulaillon - ‬3 min walk
  • ‪Le Bartholdi - ‬3 min walk
  • ‪Cafés Reck - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre

Hotel with a 24-hour front desk, a short walk to Strasbourg Christmas Market
Hôtel Mercure Strasbourg Centre offers 98 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 19.50 per person
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Hôtel Mercure Strasbourg Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 122 out of 434 reviews
Rating 8 - Good. 206 out of 434 reviews
Rating 6 - Okay. 66 out of 434 reviews
Rating 4 - Poor. 27 out of 434 reviews
Rating 2 - Terrible. 13 out of 434 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

TAREK

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
helpful staff -terrible experience very cold rooms -no heating system super dirty toilets ,flooring,towels
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia, Mililani

Travelled with family
Disliked: Property conditions & facilities
Was tired after a long drive and found out road to hotel was closed due to markets but was never notified by hotel. Hauling bags through crowded streets was not fun. Hotel is dated and carpets looked dirty. Only redeeming quality was staff was ok and the markers were nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and great staff, clean , safe, room is nice size. My only complaint is our room was extremely outdated and dingy feel with carpet behind the door. Very dirty looking. Bathroom tile, needs to be replaced and rooms need fresh paint and carpet. Not a 4 star hotel, more like 2 1/2 stars because of old tired rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a miss
Very tired hotel, bathroom grubby. Room carpet had a huge iron burn. Breakfast poor, flies round everything. Terrible coffee from a machine. Corridors smelly.
Stayed 2 nights in Aug 2024

8/10 Good

Li

Liked: Cleanliness, staff & service
It’s good for the price. Location is quite convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Sarah, Fishers Landing

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is really outdated. Carpet and walls had stains. Bed wasn’t comfortable. Staff was friendly and rooms are air conditioned.
Stayed 1 night in Jun 2024

8/10 Good

Courtney

Stayed 1 night in Jun 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 3 nights in May 2024

10/10 Excellent

seyed hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for price , breakfast was excellent
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Location is centric and convenient but hotel is old and really needs to get some work done. Rooms are very dark and carpet looks dirty. The AC never worked and the bathroom switch light never worked during our stay. Breakfast was OK but needs improvement and more variety. This hotel is good for a one night stay but it’s not the most comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family trip to France
Stayed 1 night in Jan 2024

8/10 Good

HAWKEE, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very nice. the lobby has filtered water dispenser. The hotel room is spacious, come with a mini fridge, but no towel warmer.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Very convenient location and clean comfortable hotel. Good service.
Stayed 1 night in Oct 2023

6/10 Okay

Matthias

Liked: Property conditions & facilities
Sehr sauber
Stayed 2 nights in Sep 2023

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a great property to stay and get to everything in Strasbourg center. So close to so many things.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were very helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, walkable, and safe. We enjoyed our stay
Stayed 3 nights in Jun 2023

2/10 Terrible

Stephen, Miami Beach

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was no parking- I was told the lot was full and to go find space in the town. I missed my first appointment. The beds had non-breathable mattress covers rendering the bedsheets hot and sticky. The paper cups for water shouted at us this was a budget hotel. The gel bottles attached to the wall had notes of the budget ibis hotel. Except the beds at the ibis are better.
Stayed 1 night in May 2023

10/10 Excellent

peter

Stayed 1 night in Apr 2023

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic...
Nice Hotel..perfect position..friendly staff,,Great City
Stayed 2 nights in Dec 2022

4/10 Poor

Nena

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent 5-night stay
It would benefit from a lift down to the car park, the stairs are hazardous. The breakfast is far too expensive for what is on offer and wasn’t kept topped up when items ran out. The views from the breakfast room over the city rooftops are lovely. A good hotel centrally positioned for all city facilities. However the air conditioning didn’t work although we reported it and it was advertised as being available.
Stayed 5 nights in Oct 2022