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Best Western Mountain Lodge at Banner Elk

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Lobby
Lobby
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Lees-McRae College
    11 min walk
  • Banner House Museum
    18 min walk
  • Sugar Creek Gem Mine
    2 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About the area

Banner Elk

With a stay at Best Western Mountain Lodge at Banner Elk in Banner Elk, you'll be within a 15-minute drive of Sugar Mountain Resort and Beech Mountain Resort. .This hotel is 7.3 mi (11.7 km) from Grandfather Mountain and 9.3 mi (14.9 km) from Hawksnest Tubing Park.

What's nearby

  • Lees-McRae College - 11 min walk - 0.9 km
  • Sugar Mountain Resort - 5 min drive - 4.0 km
  • Land of Oz - 12 min drive - 9.7 km
  • Beech Mountain Resort - 14 min drive - 10.6 km
  • Hawksnest Tubing Park - 17 min drive - 15.0 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room Banner Elk - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬14 min drive
  • ‪5506' Bar - ‬12 min drive

About this property

Best Western Mountain Lodge at Banner Elk

Hotel in Banner Elk with free breakfast and a fitness center
Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and DVD players are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Banner Elk? This hotel has 3600 square feet (324 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • Conference space (3600 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 05
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1004 reviews" "
Rating 8 - Good. 331 out of 1004 reviews" "
Rating 6 - Okay. 92 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain get away
The hotel staff was very friendly and helpful and I found the hotel clean. The pool was being updated and was not open which I was not aware of. Breakfast was eggs, sausage patties, biscuits for the hot stuff and the usual bread, cereal and pastries with no complaints about that. Room was a little small but overall a good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Lovely spot. Carpet could be cleaned and could use a paint touch up. Staff very nice. Room very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
No problems. Great stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Staff & service
People were nice
Stayed 1 night in Jun 2024

2/10 Terrible

Lori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet heavily worn with large wrinkles in it, uncomfortable bed that sloped toward head of bed, thermostat display unreadable so no ability to control room temperature, no elevator to upper floors so had to stay on main level, window curtain torn and dirty. Will not return to this property.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Located near the golf courses we were scheduled to play. Room was clean and everything in the room worked.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to our activities. Staff was very friendly, helpful and personable.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Adisleidy

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and the room was spotless! Love all the outdoor landscaping and the hotel is in a great location! Can't wait to come back!
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, dated rooms. We saw a roach within minutes of entering our room. WiFi worked intermittently and required connecting in the lobby before returning to our room (as suggested by the staff). Rooms were very cluttered with extra furniture leaving very little space. The staff were very helpful, kind and responsive . Breakfast was nice. Adequate options, even a few offerings for gluten or dairy sensitive persons.
Stayed 2 nights in Jul 2024

4/10 Poor

John, Davie

Liked: Staff & service
Disliked: Property conditions & facilities
Old property that needs full renovation or tear down. Breakfast was terrible. Cheapest utensils they could buy. The staff is very very friendly and best part of this hotel. Flowers outside are nice. Otherwise, too expensive for such an old facility.
Stayed 1 night in Jul 2024

10/10 Excellent

HARVEY

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Dog friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, staff & service
This motel is fine I guess. This was the only one that had availability. Nothing really particularly wrong except that this should be about $80 per night, but because of what is essentially surge pricing, I had to pay $225 for the night. Absolutely not worth the price!
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean. Only issue was it said there was a pool but it was under construction.
Stayed 2 nights in Jul 2024

8/10 Good

kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024