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Novotel Sunshine Coast Resort

4.0 star property

Photo gallery for Novotel Sunshine Coast Resort

Outdoor pool, pool umbrellas
Exterior
Property entrance
Room, Multiple Beds, Garden View
Gazebo

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Hot tub
  • Gym

Explore the area

Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Twin Waters Golf Club
    ‪17 min walk‬
  • Mudjimba Beach
    ‪3 min drive‬
  • Marcoola Beach
    ‪8 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Individually decorated, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Garden View (Resort)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater

  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

Individually decorated, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express & Suites Sunshine Coast by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (601)
The price is NZ$249
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Express & Suites Sunshine Coast by IHG

About the area

Sunshine Coast

Located in Sunshine Coast (Twin Waters), Novotel Sunshine Coast Resort is within a 5-minute drive of Twin Waters Golf Club and Mudjimba Beach. .This beach hotel is 2.4 mi (3.9 km) from Marcoola Beach and 5.9 mi (9.5 km) from Sunshine Plaza.

What's nearby

  • Twin Waters Golf Club - 17 min walk
  • Sunshine Plaza - 10 min drive
  • Mooloolaba Esplanade - 12 min drive
  • SEA LIFE Sunshine Coast Aquarium - 13 min drive
  • Maroochydore Beach - 17 min drive

Getting around

  • Nambour Station - 17 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 6 min drive

Restaurants

  • ‪The Loose Goose - ‬15 min walk
  • ‪Sneaky Baron - ‬11 min drive
  • ‪North Shore Seafoods - ‬5 min drive
  • ‪Allure Medi Spa & Beauty Lounge - ‬9 min drive
  • ‪Elixiba - ‬10 min drive

About this property

Novotel Sunshine Coast Resort

Family fun on the beach, with outdoor pool, near Twin Waters Golf Club
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 361 guestrooms featuring refrigerators. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Sola Restaurant, a buffet restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sunshine Coast? This hotel has 12109 square feet (1125 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 40 for adults and AUD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Sola Restaurant
  • Sola Bar
  • Deli Cafe

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboards on-site
  • Private picnics
  • Sailing
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • Conference space (12109 square feet)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 187 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mirjana

Liked: Cleanliness, amenities, property conditions & facilities
Has everything at the place
Stayed 4 nights in Jan 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, stayed with my family, boys aged 11 & 7 they had a great time. Loved the kayaking and sail boats. The pool was excellent. About 4min walk to the patrolled beach. Excellent place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent for families, great facilities. We extended our stay!
Stayed 5 nights in Jan 2025

6/10 Okay

Charlotte

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
Our room was very dated and not clean. There was hair left in the bath and on the sheets. The staff were not helpful and the lady working at the front desk for the breakfast buffet was incredibly rude to my family.
Stayed 1 night in Nov 2024

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, amenities
.
Stayed 2 nights in Nov 2024

4/10 Poor

Julie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property in very tired, in need of a complete overhaul. And a very deep clean. Staff were polite but possibly undertrained. Restaurant was ok, but more options needed. Housekeeping was very poor, if any at all!
Stayed 6 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

GUANGXIANG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hygiene issue
The bedding was dirty and has bed bugs which caused my skin allergy.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
On arrival our floors were quite dirty and we had no shower gel in the provided container. We left a note the following day and all was fixed. Very convenient for our wedding we attended up at twin waters golf club. Overall it was a good stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie Hyun Ji

Travelled with family
Liked: Staff & service, property conditions & facilities
The scenery of this property is amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Duane

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love the place myself and the kids had a blast. Some constructive criticism, some staff members are friendly others not so much. Disappointed when I got back to my room the afternoon and my room was not made up and beds where not made properly. I love coming back to a fresh clean room.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Better signage needed
Signage to find rooms is minimal and difficult to see at night. Tap water pressure was weak. Service was wonderful just the above aspects were a disappointment. The room itself was comfortable but more a 3 to 3.5 star quality. The service from the staff pushed it up to 4.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning. Couldn’t fault it.
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY outdated. There was dust built up on the vintage curtains, stains in the bath and shower, the carpet was so old and felt dirty under your feet. The tiles needed a good bleach. 2 star motels I’ve stayed in were more comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Resort is beautiful and location is wonderful. The room however is very basic and dated .
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay
The main area is beautiful and the pool area is great. Checked in thinking fornthe money we paid we will be placed in a decent room. It felt qe cheked into a 2 start motel. Inhave photos of rusty items , the carpets were smelling lile mold and old, dust everywhere and the bathroom was dirty and beds looked like 1970. Lamps were dirty and broken. Terrible experience. For dinner I order food that came one hour and half later. Such a disappointing experience. Not worth the money not worth ever going back there.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Stayed 1 night in Oct 2024

2/10 Terrible

erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother staying here
Place was super run down, crappy service, bad attitude. Loud. Understaffed. Not clean, smelled of sewer in bathroom. Just not good.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and enjoy!
We had everything we needed during our 3 night midweek stay. The room was set up well and bed was comfortable. We had enjoyed the walks and wildlife, great food, especially the buffet breakfast with the best coffee from Milano machines. The service was very friendly and helpful. Also nice water activities, like fish feeding and sailing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Kayleigh

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kartik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good food options and great quite location - will highly recommend
Stayed 5 nights in Sep 2024

4/10 Poor

Hideaki

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Too old
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness
Place looks a bit tired, staff numbers are low and queuing for drinks and food is common. Not enough deck chairs on the beaches around the lake.
Stayed 2 nights in Oct 2024