Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya, IDN - Best Price Guarantee

Room type	Options	Nightly price	Book
Room, 1 King Bed, Non Smoking (Deluxe Guest Room, 1 King) Room with view 25 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 1 King Bed 264-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LED TV with premium channels Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Bathroom emergency pull cord Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Other room types
Room, 1 King Bed, Non Smoking (Premium Deluxe, 1 King) Room with view 31 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 328-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LED TV with premium channels Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Accessibility - Grab bar near toilet Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Room, 2 Single Beds, Non Smoking (Deluxe Guest Room, 2 Single Beds) Room with view 25 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 2 Twin Beds 264-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LED TV with premium channels Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no rollaway/extra beds available Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Room, 2 Single Beds, Non Smoking (Premium Deluxe, 2 Single Beds) Room with view 31 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.8 2 Twin Beds 328-sq-foot room with city views Internet - Free WiFi Entertainment - 49-inch LED TV with premium channels Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price
Premium Suite, 1 King Bed, Non Smoking Room with view 64 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 689-sq-foot room with city views Layout - Bedroom, living room, and dining area Internet - Free WiFi Entertainment - 49-inch LED TV with premium channels Food & Drink - Electric kettle, free bottled water, free tea bags/instant coffee, and dining table Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking		Select dates to see price
Junior Suite, 1 King Bed, Non Smoking (Junior Suite, 1 King Bed) Room with view 38 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.8 1 King Bed 409-sq-foot room with city views Layout - Separate sitting area Internet - Free WiFi Entertainment - 49-inch LED TV with premium channels Food & Drink - Electric kettle, free bottled water, and free tea bags/instant coffee Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds available on request Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Non-Smoking Room/bed type depends on availability at check-in		Select dates to see price

Hotel Amenities

Lift
Concierge services
Total number of rooms - 310
Number of floors - 17
Number of buildings/towers - 1
Airport transport (surcharge)
Breakfast available (surcharge)
Children's pool
Safe-deposit box at front desk
24-hour front desk
Dry cleaning/laundry service
Designated smoking areas
Pool umbrellas
Free WiFi
Year Built – 2019
Number of restaurants - 1
Number of outdoor pools - 1
Designated smoking areas (fines apply)
Free self parking
Valet parking (surcharge)
Computer station
Number of bars/lounges - 1
Luggage storage
Free pool cabanas
Pool sunloungers
Golf lessons with a pro
Pro shop
Golf caddy
Shopping centre on site
Vegetable garden
Reception hall
Golf cart
Outdoor furniture
Coworking spaces
Vegetarian breakfast available
Rooftop garden
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
No single-use plastic stirrers
Biodegradable/compostable stirrers
Water-efficient showers only
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces 3
Lift door width (inches) - 55
Lift door width (centimetres) - 140

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Indonesian
Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Four Points by Sheraton Surabaya, Pakuwon Indah offers 310 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Air conditioning
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Desk
Premium bedding
Free bottled water
Premium TV channels
Blackout drapes/curtains
Slippers
Cable TV service
Free WiFi
Frette Italian sheets
TV size 49
TV size (measurement) inch
LED TV
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 2
Housekeeping on request
Free tea bags/instant coffee
Soap
Shampoo
Toilet paper
Window screens
Guidebooks or recommendations
Electrical adaptors/chargers
Laptop-friendly workspace
LED light bulbs
Recycling
Restaurant dining guide
Toothbrush and toothpaste available
Change of bed sheets (on request)
Desk chair
Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Djaman Doeloe Restaurant - This buffet restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Soiree Rooftop Bar - This rooftop bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Nearby Things to do

Golf lessons available nearby
Golf driving range on site
Health or beauty spa nearby

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille or raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 17

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for IDR 605000.0 per day.
Cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No cots (infant beds) available

Children stay free

Parking height restrictions apply

Service animals not allowed

Noise-free rooms not guaranteed

One child stays free

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

Fee for buffet breakfast: approximately IDR 268000 for adults and IDR 134000 for children
Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
Valet parking fee: IDR 50000 per stay
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 605000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Four Points by Sheraton Surabaya, Pakuwon Indah Hotel
Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya
Four Points by Sheraton Surabaya, Pakuwon Indah Hotel Surabaya

We should mention

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

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Four Points by Sheraton Surabaya, Pakuwon Indah

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Get an overview of this hotel
Art Deco Surabaya hotel connected to the convention center, steps from Pakuwon Mall

Popular property highlights

Languages spoken

Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel Amenities