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Room type Options Nightly price Book
Deluxe Twin Room
Room with view
32 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite
64 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Chairman Suite
96 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Twin Room
Room with view
32 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Double Room
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 restaurants connected to a shopping center in Surabaya

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
24-hour front desk

When you stay at Golden Tulip Legacy Surabaya in Surabaya, you'll be connected to a shopping center, a 3-minute drive from Pakuwon Mall and 10 minutes from Tunjungan Plaza. This luxury hotel is 2 mi (3.3 km) from Pakuwon Trade Center and 3.1 mi (5 km) from Ciputra World Mall.

Make yourself at home in one of the 205 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting. Guests can get to nearby shops on the complimentary shuttle.

Enjoy international cuisine at Emerald Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Babysitting or childcare
  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 205
  • Number of floors - 28
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Designated smoking areas
  • Free WiFi
  • Number of restaurants - 2
  • Number of outdoor pools - 1
  • Free shopping centre shuttle
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking , Free valet parking

Room Amenities

Golden Tulip Legacy Surabaya offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Emerald Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Open 24 hours.

Grand Ocean - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Bar & Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to do

  • Health or beauty spa nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Swedish massage
  • Thai massage

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Service animals not allowed

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 138000 to 138000 for adults, and IDR 69000 to 69000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Rich Palace Hotel
  • Rich Palace Surabaya
  • Rich Palace
  • Golden Tulip Legacy Surabaya Hotel
  • Golden Tulip Legacy Surabaya Surabaya
  • Golden Tulip Legacy Surabaya Hotel Surabaya
  • Rich Palace Hotel Surabaya by SoASIA Hotels Resorts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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