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Palm Park Hotel Surabaya

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Park Hotel Surabaya

Front of property
Suite
Deluxe Room
Front of property - evening/night
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
No.45 Jl. Kapas Krampung, Surabaya, Jawa Timur, 60142
  • Grand City Surabaya
    2 min drive
  • Rumah Sakit Umum Daerah Dr. Soetomo
    4 min drive
  • Pasar Atum Mall
    4 min drive
  • Surabaya (SUB-Juanda)
    43 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Smart Room

Smart Room

Smart Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

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The price is NZ$56
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Crown Prince Hotel Surabaya

About the area

Surabaya

With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. .This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.

What's nearby

  • Grand City Surabaya - 2 min drive - 2.5 km
  • Surabaya Plaza Shopping Mall - 3 min drive - 3.3 km
  • Tunjungan Plaza - 5 min drive - 4.2 km
  • Suramadu Bridge - 5 min drive - 6.0 km
  • Surabaya Zoo - 7 min drive - 7.8 km

Getting around

  • Margorejo Station - 8 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya (SUB-Juanda) - 43 min drive

Restaurants

  • ‪Pangsit Mie Ayam Jakarta Bang Naris - ‬6 min walk
  • ‪Bubur Ayam Bang Ali - ‬10 min walk
  • ‪Bebek Sinjay - ‬4 min walk
  • ‪Ayam Goreng & Bakar CHI-CHI - ‬1 min walk
  • ‪Special Belut Surabaya, H. Poer - ‬8 min walk

About this property

Palm Park Hotel Surabaya

Hotel with a 24-hour front desk, near Cheng Hoo Mosque
Palm Park Hotel Surabaya offers 101 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.
Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Kemiri - This restaurant serves breakfast only.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (IDR 6000 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 50000 for adults and IDR 50000 for children
  • 1 restaurant
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Kemiri

Things to do

  • Arcade/games room
  • Art gallery
  • Shopping centre

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: IDR 250000
Late check-in subject to availability
Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 250000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 50000 for adults and IDR 50000 for children
  • Self parking fee: IDR 6000 per day
  • Early check-in fee: IDR 250000 (subject to availability)
  • Late check-in fee: IDR 250000 for check-in between 1:00 PM and 5:00 PM
  • Late check-out fee: IDR 250000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Park Surabaya
PALM PARK Hotel Surabaya Java
Palm Park Hotel Surabaya Hotel
Palm Park Hotel Surabaya Surabaya
Palm Park Hotel Surabaya Hotel Surabaya

Palm Park Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Risa

Travelled with group
Liked: Staff & service
The staff was great but quality of hotel was OK.
I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Seng Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home like stay
Almost everything beyond expectation, price, breakfast, services, facilities, room and view. So comfortable stay, just like home
Stayed 1 night in Feb 2019

8/10 Good

Setiyowati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan sarapan cukup enak . Rekomendasi banget .
Stayed 2 nights in Jul 2019

10/10 Excellent

Royal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar bersih,nyaman,harga murah + free breakfast,staff hotel ramah,sayangnya agak di pinggir surabaya lokasinya,dekat jembatan suramadu,tapi semuanya worth it lah untuk harga segitu udah super nyaman.
Stayed 2 nights in Apr 2019

8/10 Good

Carol, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018