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It was very quiet, clean, lovely staff, quick room service. The room was beautiful and location was really easy for public transportation

Fabulous stay. Great service at reception, easy parking. Difficult to reach by phone, difficult to connect to housekeeping and room service via phone. Having said that reception did eventually call me back. I would stay at the Olsen again. Great location.

My one week stay at this hotel is excellent. The staff is friendly, always there to lend a helping hand. Room size is good, and everything in the room works perfectly. There is also a welcome sweet treat in my room when I walked in. I feel safe because of the door card entry, to elevators, and to room. For the full Mall experience, I took the Tourism Shuttle from CBD(Russell / Flinder Street) to Chadstone Mall with return one week after. The Chadstone Mall is huge. The hotel is only a 3 minute undercover walk from the mall. It provided a close-to sleep-in mall experience. Imagine that everyday waking up, just to spend time in a mall, no extra travel time is needed. For all the Mall lovers, I would greatly recommend.

Nice hotel, staff were really friendly, close to shops and has parking (which costs extra). Brekky was pretty decent although got a bit samey after staying for 15 nights. Loved the pool.

Lovely stay and beautifully appointed rooms. Very friendly and helpful staff.

We have a child studying at nearby Monash University and this is a great location to base ourselves when visiting him. Great, comfy rooms at very reasonable rates. Staff are always friendly and helpful. Stayed here several times and have never had a bad experience. Will continue to return on each visit to Clayton.