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Get an overview of this hotel
Luxury hotel with a health club and a sauna

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Crowne Plaza Changshu, an IHG Hotel, you'll be centrally located in Suzhou, within a 10-minute drive of Fangta Park of Suzhou and Changshu Museum. This luxury hotel is 4.9 mi (7.9 km) from Aeon Mall Changshu New Area and 6.8 mi (11 km) from Jiangsu Yushan Mountain National Forest Park.

Make yourself at home in one of the 269 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting.

Stop by the hotel's restaurant, JJ Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Crowne Plaza Changshu, an IHG Hotel

No.6 Kai Yuan Avenue, Suzhou, Jiangsu 215500

Hotel Amenities

Hotel Amenities

  • Babysitting or childcare
  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 269
  • Number of floors - 19
  • Conference space
  • Internet access in public areas - surcharge
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Internet access - wireless
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Wedding services
  • Airport transport
  • Free WiFi
  • Number of restaurants - 1
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Ballroom
  • Banquet hall

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - surcharge

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Crowne Plaza Changshu, an IHG Hotel offers 269 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Cable/satellite TV service
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Dial-up internet access
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Rollaway/extra beds available
  • Cots/infant beds available
  • High-speed internet access
  • Room service
  • Soundproofed rooms
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Pillow menu
  • LCD TV
  • Towels provided
  • Number of bathrooms: 1

Where to Eat

JJ Cafe - This buffet restaurant serves breakfast, lunch, dinner, and light fare.

Yu Cantonese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Deli - This coffee shop serves breakfast, lunch, and dinner.

Chatterbos Bar Lounge - Onsite bar.

Room service is available.

Nearby Things to do

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Massages

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Hotel Names

  • Changshu Crowne Plaza
  • Crowne Plaza Changshu
  • Crowne Plaza Hotel Changshu
  • Crowne Plaza Changshu Hotel
  • Crowne Plaza Changshu
  • Crowne Plaza Changshu, An Ihg
  • Crowne Plaza Changshu an IHG Hotel
  • Crowne Plaza Changshu, an IHG Hotel Hotel
  • Crowne Plaza Changshu, an IHG Hotel Suzhou
  • Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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