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Mercure Suzhou Downtown

3.0 star property

Photo gallery for Mercure Suzhou Downtown

Exterior
Privilege, Room, 1 King Bed
Bar (on property)
Minibar, in-room safe, individually furnished, desk
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000
  • Humble Administrator's Garden
    ‪3 min drive‬
  • Suzhou Museum
    ‪3 min drive‬
  • Shantang Street
    ‪4 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Privilege, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Privilege, Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Pan Pacific Suzhou

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (390)
The price is NZ$172
for 1 room
includes taxes & fees
9 May - 10 May
Pan Pacific Suzhou

About the area

Suzhou

A stay at Mercure Suzhou Downtown places you in the heart of Suzhou, within a 5-minute drive of Humble Administrator's Garden and Suzhou Museum. .This hotel is 2.2 mi (3.5 km) from Shantang Street and 3.1 mi (5 km) from Suzhou University.

What's nearby

  • Humble Administrator's Garden - 3 min drive - 2.7 km
  • Suzhou Museum - 3 min drive - 3.3 km
  • Pingjiang Road - 4 min drive - 3.6 km
  • Shantang Street - 4 min drive - 3.5 km
  • Suzhou University - 5 min drive - 5.0 km

Getting around

  • Pinghe Lu Station - 5 min walk
  • Suzhou Railway Station - 7 min drive
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • ‪东北风 - ‬4 min walk
  • ‪满记甜品 - ‬4 min walk
  • ‪大歌星量贩ktv - ‬4 min walk
  • ‪棒约翰比萨 - ‬4 min walk
  • ‪小肥羊 - ‬4 min walk

About this property

Mercure Suzhou Downtown

Riverfront hotel with free parking connected to a shopping center in Suzhou
Mercure Suzhou Downtown offers 175 accommodations with minibars and safes. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 175 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and a vending machine.
Enjoy a meal at Su Garden, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Suzhou? This hotel has 1399 square feet (130 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Su Garden - Onsite restaurant.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Su Garden

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Children's toys
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (1,399 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown Suzhou
Suzhou Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown
Mercure Suzhou Downtown Suzhou
Mercure Hotel
Mercure
Mercure Suzhou Downtown Hotel
Mercure Suzhou Downtown Suzhou
Mercure Suzhou Downtown Hotel Suzhou

Mercure Suzhou Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019

10/10 Excellent

Hyoseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Supawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

The new "smart "room is very cute.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to th subway. It is also just a few minutes drive to the Suzhou Railyway.The breakfast is good and the staff are courteous and helpful. I've enjoyed my stay there.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I stayed for 2 nights, great hospitality and room is clean and comfortable. Nice selection of Breakfast Buffet. Hotel location is a walking distance from metro and mall is just down the street. Highly recommended to stay here when visiting Suzhou
Stayed 2 nights in Mar 2019

8/10 Good

Dz, Usa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so everything is nice and good. Wanda plaza is only 10 minutes walk for food options.
Stayed 1 night in Mar 2019

10/10 Excellent

Paul, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location quite close to metro line 2. New hotel. The staff were very helpful and the breakfast had a good choice and reasonable quality. Overall very satisfied.
Stayed 2 nights in Dec 2018

4/10 Poor

Shanina, Wuxi, China

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Du

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净，地理位置也不错，可惜没有衣服送洗服务
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常适合自驾游

离旅游景点非常近，自驾（又担心限行）且喜欢徒步的朋友们可以放心选择。
Stayed 3 nights in Mar 2021

10/10 Excellent

Terence H W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很舒適，可免費洗烘衣物，近地鐵站，附近走5分鐘有些餐廳及大超市。唯一缺點是飯店入口不在大馬路旁，去景點得一直搭車，不過，CP值算高~
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

8/10 Good

HUICHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

酒店很新，性价比高 柜台服务可以加强，譬如办理入住时有人排队，几个服务人员还在柜台旁边的房间里面说笑，让住客感受很差，另外早餐选项相对单调 不过整体而言试一间性价比高的住宿选项
Stayed 1 night in Nov 2019

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

프랑스 멜쿠르로 동일한 수준

편안하고 친절한 호텔 조식이 좋음
Stayed 2 nights in Oct 2019

8/10 Good

Chiaching

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

不錯

房間舒適，只是地板可以再乾淨一點！Check in 的速度要加強！大致上是很不錯的！
Stayed 2 nights in Oct 2019

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適酒店

酒店很整潔和現代感，性格比高，mercure 品牌一般都可以。淋浴水壓也夠，只是附近有建築工程，稍有噪音，隔音未完善。
Stayed 1 night in Oct 2019

8/10 Good

Ling-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued for money

It's not very close to the train station, have to take taxis or subway (1 stop), some areas are not allowed to walk through. There's a shopping mall across the big road, 10 mins walk. If you wanna stay walking distance to the train station then it's not a good option, but overall this hotel is valued for money.
Stayed 2 nights in Sep 2019

10/10 Excellent

Pei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019