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Amazing staff

The facilities were good, clean and the staff was always very helpful. The only concern was on our first night stay when the fire alarm went off at 10:30pm and there was no one there to direct the guests on what to do or where to go. After half an hour someone finally came and turned the alarm off. There was no response from the fire department!

This hotel was very clean and staff was very friendly and helpful.

Fantastic place

Hotel Carlia provided us a comfortable stay for our one night in Uddevalla. The bed was comfortable and the blackout curtains conveniently shielded us from any of the light during midsummer. The room was clean, though a bit outdated in the bathroom. Plenty of space throughout. It would have been nice to have more climate control as it felt rather hot and humid in the room. The window could be opened, which helped a bit. It was unfortunate that their gym and sauna facilities were being renovated as we would have enjoyed use of them. Although the area around the property has a lot to offer in terms of restaurants and small town shopping, the street immediately in front of the hotel is under construction and closed off, which made getting to the property tricky. The breakfast buffet was good, though it would have been nice to have items more clearly labeled for those with dietary restrictions/allergies. A member of our party is vegan and had some difficulty figuring out their options. When we asked the food service worker, she did not know the difference between vegetarian and vegan, so they recommended options that had milk and eggs. Other than these items, our one-night stay was comfortable.

The hotel was locked down from early night until 8 pm. No service and very difficult to get to the parkinglot. Not even coffee was available before 8 am. "Unusual" service and openinghours.