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Ruby Gold Coast by CLLIX

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruby Gold Coast by CLLIX

One Bedroom Apartment - Ocean View | Private kitchen
One Bedroom Apartment - Ocean View | Living area
Exterior
Lobby
Three Bedroom Apartment Ocean View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Washer
  • Barbecue grill

Explore the area

Map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Wax Museum
    7 min walk
  • Bumble's
    3 min walk
  • Cypress Avenue Station
    7 min walk
  • Surfers Paradise, QLD (SFP)
    14 min walk

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Apartment

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedrooms Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedrooms Apartment

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for One Bedroom Apartment - Ocean View

Beach/ocean view

One Bedroom Apartment - Ocean View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Villa

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Villa

  • 236 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Two Bedroom Apartment - Ocean View

Beach/ocean view

Two Bedroom Apartment - Ocean View

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

Hilton Surfers Paradise Hotel & Residences

Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (1007)
The price is NZ$662
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Hilton Surfers Paradise Hotel & Residences

About the area

Gold Coast

With a stay at Ruby Gold Coast by CLLIX, you'll be centrally located in Gold Coast, within a 10-minute walk of Wax Museum and Surfers Paradise Beach. .This aparthotel is 0.6 mi (1 km) from Infinity Attraction and 0.8 mi (1.4 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Surfers Paradise Beach - 9 min walk
  • Infinity Attraction - 10 min walk
  • Cavill Avenue - 12 min walk
  • Sea World - 5 min drive
  • Pacific Fair Shopping Centre - 6 min drive

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 19 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Clock Hotel - ‬9 min walk
  • ‪Chiangmai Thai Restaurant Surfers Paradise - ‬8 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Priya's Indian Restaurant - ‬10 min walk

About this property

Ruby Gold Coast by CLLIX

Aparthotel with free parking, a quick walk to Surfers Paradise Beach
Ruby Gold Coast by CLLIX offers 101 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided weekly.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a steam room. This aparthotel also features complimentary wireless internet access, barbecue grills, and bike storage.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • A hot tub
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Family friendly

  • Pool gate

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Free tea bags/instant coffee
  • Electric kettle

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Soap
  • Shampoo
  • Hairdryer
  • Toilet paper

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Balcony
  • Barbecue
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Near a laundromat

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 137
  • Soundproofing
  • Step-free path to entrance
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Change of towels (on request)

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near a zoo

Things to do

  • Fitness centre
  • Casino nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 101 rooms
  • 30 floors
  • 1 building
  • Built in 2018
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 9 2024 to December 12 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Ruby Gold Coast by CLLIX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 750 reviews" "
Rating 8 - Good. 214 out of 750 reviews" "
Rating 6 - Okay. 59 out of 750 reviews" "
Rating 4 - Poor. 25 out of 750 reviews" "
Rating 2 - Terrible. 18 out of 750 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aimie

Stayed 2 nights in Sep 2024

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great central place to stay , staff great room lounge was bit stained and could be updated but generally a nice place
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite loud due to the kids water park down below other than that we had a fabulous time
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Helen, Cooroy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great spot Wish my room for my quiet couple of days away wasn’t above the kids club in the next door resort It was noisy all day , kids screaming and all night I could hear some machine going. I assume was filtration for the kids club water. Wish I’d been given a room on the other side with a better view and not so noisy
Stayed 2 nights in Sep 2024

4/10 Poor

daniel

Disliked: Cleanliness, property conditions & facilities
Firstly I want to start with the positives. Iriyna on the front desk is the biggest asset to this property. She is professional and accommodating. The issues with the building are not her fault. Now the negatives…I don’t have much time so I’ll cut to the chase. The room and the general cleanliness of this building is sub-standard. For a relatively new building it’s in terrible condition. Aside from my room that was very unclean, if you sit by the pool or surrounds and look at the condition of the furniture you’ll immediately see the run down poorly kept standards. Won’t go on too much more. Well done Iriyna but to the owners and management best you lift your game…very poor indeed
Stayed 4 nights in Sep 2024

4/10 Poor

Damien

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, amenities, room comfort
Really enjoyed our stay at Ruby Gold Coast. Reception staff couldn't have been more helpful with all our enquiries. Room on the 22nd floor gave us magnificent views of Surfers Paradise, both north and east. So close to light rail, so left the car at home. Walking distance to small grocery stores, and a pleasant 10 min walk to heart of Surfers. Room had everything we needed, clean, quiet and very spacious. For our visit to the Pacific Airshow, we could not have stayed at better accommondation.
Stayed 3 nights in Aug 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean place. Enjoyed our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is great, staff are accomodating. Checking is was easy and checking out was easier. Will definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ailsa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

lee-anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms nice and big ,clean , would stay again
Stayed 5 nights in Jul 2024

8/10 Good

Sandra

Travelled with family
This place seems fairly new so it’s quite nice but the lounge is covered in stains, it really needs a good clean. Also, the lounge and 2 chairs in the living area are very uncomfortable, we spent a fair amount of time in as my mother is elderly and didn’t want to go out a lot of the time. A nice comfortable lounge would be nice! Sliding glass doors to balcony could do with a clean, dirty finger marks all over it, little children hands That we didn’t have with us! For the price, with only 1 room clean while we were there was pretty steep.
Stayed 9 nights in Jul 2024

8/10 Good

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment was huge with a fantastic kitchen and stunning views however the mattresses were stained, the windows dirty and there was rubbish under the bed from the previous occupants. The staff were brilliant but the rooms need a facelift with dirty walls, blinds that are cracking and obvious damage to the floor. It would have been helpful to know in advance the gym and sauna were closed as those were facilities we wanted to use and a reason we stayed. The location was excellent and an easy walk to central Surfers and the beach.
Stayed 9 nights in Jul 2024

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Terry

Travelled with partner
Liked: Amenities, property conditions & facilities
Good for a night or two - it’s new but fairly rudimentary in terms of appointments - but fine for the mid budget traveller. Theres nothing wrong with it but I suspect there are nicer apartments on offer
Stayed 2 nights in Jun 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Steve at reception was great in sorting an issue for us. Have stayed here before and would happily go back.
Stayed 3 nights in Jul 2024

2/10 Terrible

Alfia

Travelled with family
Disliked: Property conditions & facilities
Locked out of property w times no heating stained sheets, terrible staff
Stayed 7 nights in Jul 2024

6/10 Okay

Bernadette

Stayed 2 nights in Jul 2024

8/10 Good

Helen

Stayed 2 nights in Jun 2024

8/10 Good

Tiana

Stayed 3 nights in May 2024

10/10 Excellent

Tiana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Michelle the general manager is great and makes sure we get goodies on arrival... and throughout our stay. And usually get a message from hotel prior to check in time saying rooms ready.
Stayed 2 nights in Jun 2024

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Tiana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Aaaah had a power problem the hot water was down but thats all nothing that wasnt fixed
Stayed 2 nights in Jul 2024