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Holiday Inn Express Hotel & Suites Waterford by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Waterford by IHG

Standard Room, 1 King Bed, Jetted Tub
Exterior
Interior entrance
Exterior
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4350 Pontiac Lake Rd, Waterford, MI, 48328
  • Waterford Oaks Waterpark
    ‪4 min drive‬
  • Great Lakes Crossing Outlets
    ‪12 min drive‬
  • Pine Knob Music Theatre
    ‪18 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪53 min drive‬

Room options

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobil Access Tub)

Suite, 1 King Bed, Accessible (Mobil Access Tub)

Suite, 1 King Bed, Accessible (Mobil Access Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Addl Living Area)

Suite, 1 King Bed with Sofa bed (Addl Living Area)

Suite, 1 King Bed with Sofa bed (Addl Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Low Floor)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub (Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobil Access Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

American Inn & Suites Waterford

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.0 out of 5, (1000)
The price is NZ$119
for 1 room
includes taxes & fees
14 Apr - 15 Apr
American Inn & Suites Waterford

About the area

Waterford

With a stay at Holiday Inn Express Hotel & Suites Waterford by IHG in Waterford, you'll be in a shopping district, within a 15-minute drive of Great Lakes Crossing Outlets and Waterford Oaks Waterpark. .This hotel is 3.9 mi (6.3 km) from Pontiac General Hospital and 4 mi (6.4 km) from Dodge no. 4 State Park.

What's nearby

  • Waterford Oaks Waterpark - 4 min drive - 3.4 km
  • Great Lakes Crossing Outlets - 12 min drive - 11.1 km
  • SEA LIFE Michigan Aquarium - 14 min drive - 12.0 km
  • Chrysler LLC Headquarters - 14 min drive - 15.1 km
  • Pine Knob Music Theatre - 18 min drive - 14.2 km

Getting around

  • Pontiac Station - 10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 53 min drive

Restaurants

  • ‪Jimmy John's - ‬17 min walk
  • ‪Leo's Coney Island - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Panera Bread - ‬20 min walk

About this property

Holiday Inn Express Hotel & Suites Waterford by IHG

Hotel in Waterford with free breakfast and area shuttle service
Holiday Inn Express Hotel & Suites Waterford by IHG offers 83 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 guestrooms. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional features at this hotel include a banquet hall and a vending machine. Getting to nearby attractions is a breeze with the complimentary area shuttle.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Arabic, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford by IHG
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
Holiday Inn Express Hotel & Suites Waterford by IHG Hotel

Holiday Inn Express Hotel & Suites Waterford by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 894 reviews
Rating 8 - Good. 254 out of 894 reviews
Rating 6 - Okay. 59 out of 894 reviews
Rating 4 - Poor. 29 out of 894 reviews
Rating 2 - Terrible. 30 out of 894 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, clean rooms
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We come here just about every year around Christmas to celebrate with family and we always stay here due to location and price. The beds are getting old and worn and not very supportive so if you have shoulder issues, bring your own pillows. The fold out matress in the couch is very thin and they only give you one pillow and a not so great blanket. If you have tall teenagers, lol bring them a bigger blanket and a few more pillows. Other than that, its a great place to rest when your out of town. Heater works, smells okay, and staff is nice enough. Breakfast is hotel breakfast but grateful for it being there. Overall I'd recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Zachary

Stayed 2 nights in Nov 2024

10/10 Excellent

Linda, South Lyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family, convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
So so this trip
There was a humidifier that would blow on all night too loud, and there was next-door or above us Ang late in the evening and first thing in the morning I would guess because you guys are upgrading perhaps
Stayed 1 night in Nov 2024

8/10 Good

Ralph Dean

Business traveller
Liked: Property conditions & facilities
Nice place. However, I was in a room that had a door to the room next door. Not good! Too easy to hear talking in the room next door.
Stayed 3 nights in Nov 2024

10/10 Excellent

Seunghan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean property
Stayed 1 night in Nov 2024

10/10 Excellent

lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Right
Stayed 2 nights in Nov 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
clean & convenient
Stayed 1 night in Oct 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Cannot wait to stay here again! This hotel was an amazing stay for three adults and a baby. Room was very spacious. The room was very dark and quiet at night. The breakfast was fantastic! We enjoyed the pool even though it was a bit chilly. The whole hotel was clean. We were a little apprehensive when we arrived and they were doing renovations, but it did not interfere with our stay at all and cannot wait to go back and see what it is like when complete. Fantastic stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff super friendly. Rooms are nice. Great breakfast options
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 5 nights in Oct 2024

6/10 Okay

Oleksandr

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only down side was the construction stuff overcrowding the parking lot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is not too far from Pine Knob and I was able to get an early check in. Fantastic!
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

EVA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was very smooth. But the pool was closed even though I called and they said it was open. No bathtub just a shower whichs sucks and the water pressure was not good. Bed was way comfy and check oit eas smooth and fast.
Stayed 2 nights in Sep 2024