10/10 Excellent
Kenneth
Travelled with partner
16 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of all the staff is simply extraordinary. For example, when we would walk in the main doors, the staff would all rise to greet us with very welcoming smiles. They go above and beyond what could possibly be expected from a front desk. A request for nearby specific cuisine ideas gave us several pages of customized restaurant and night market recommendations with photos and personal thoughts. This was completely unexpected, and we were blown away. These pages are now souvenirs of our trip. We would easily give far more stars than the five maximum for the Staff & service rating.
The rooms are clean and modern, albeit somewhat small by western standards. That said, we had plenty of room for two adults with medium sized checked airline baggage.
Hotel amenities are great, such as free laundry, coffee, and tea in the basement lounge area which is available for relaxing before the (strict) 3:00 PM check-in.
We cannot recommend this hotel and their staff & service enough. We plan to return to Taipei in the future and will definitely plan to stay here again.
Kenneth
Stayed 4 nights in Sep 2024