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Holiday Inn Express Gloucester by IHG

3.5 star property

Photo gallery for Holiday Inn Express Gloucester by IHG

Exterior
Individually furnished, desk, blackout curtains, iron/ironing board
Exterior
Meeting facility
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
6639 Forest Hill Ave, Gloucester, VA, 23061
  • Riverside Walter Reed Hospital
    ‪3 min drive‬
  • Gloucester Museum of History
    ‪4 min drive‬
  • Water Country USA
    ‪34 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)

Room options

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually furnished, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Individually furnished, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Free daily buffet breakfast

Hampton Inn Gloucester

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (672)
The price is NZ$280
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Hampton Inn Gloucester

Holiday Inn Express Gloucester by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 184 out of 584 reviews
Rating 8 - Good. 168 out of 584 reviews
Rating 6 - Okay. 89 out of 584 reviews
Rating 4 - Poor. 77 out of 584 reviews
Rating 2 - Terrible. 66 out of 584 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Stayed 1 night in Dec 2024

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room Great, Everything Else Bad
The room itself was fine. It was everything else that was bad. There was no one at the front desk when I arrived and I had to wait around. Finally the person in the back heard another guest arrive who had already checked in and was just passing through the lobby. No never saw a front desk person during my entire overnight stay including when I checked out. I just left my key on the front desk. The breakfast was terrible, especially after getting my hopes up based on the labels on the wall of eggs, bacon and sausage. What I ACTUALLY got was corn beef hash, soggy fried potates, something that looked like chuckwagon (breaded) sausage patty, and what tasted like powdered eggs. It's possible that latter were real, but I just had really nice scambled eggs at a competitor hotel the day before which were much better. The cinnamon rolls were as dry as hard tack. The ironic thing is there was a "mother hen" personality supervising the breakfast and I suspect she thought everything was wonderful because it was "her breakfast." If I hadn't found the small fridge in one corner of the breakfast area because another guest was getting things out of it, I would have starved. There were hard bioled eggs and cream cheese for the bagels in there. I got some coffee from the lobby when I checked in and had to take it to my room to heat it up in the microwave.
Dried out cinnamon buns
Hot bar - only the middle two had anything inside
Pancake machine that I didn't try
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday trip
Stayed 3 nights in Dec 2024

10/10 Excellent

Donita

Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
The staff was great but not always visible at the front. The room was clean and location convenient for a few nights stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel serves a nice breakfast buffet with fresh food and numerous hot items in a clean serving and dining area. The room was comfortable, towels and supplies were easily obtainable, and everything worked properly in the room.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Very disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Roy

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay, quiet and clean.
Stayed 2 nights in Nov 2024

4/10 Poor

Carolyn

Travelled with partner
Disliked: Property conditions & facilities
The room was dirty. They did mop the floor as we did not have carpet and was sticky when walking. One wall had been washed in certain areas. I think someone had a big party in the room and it wasn't clean properly.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great breakfast Showers could be warmer Overall very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2024

6/10 Okay

Lindsay

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dannette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Dannette

Liked: Cleanliness
Very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Stayed 2 nights in Jul 2024

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Ivory

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I will never stay at the Holiday Inn Express in Gloucester, Va again. The elevator was down the whole weekend and it was a very inconvenience for my mom who havs very bad asthma and uses a cane because she has very bad knees. Rhey couldn't give use a room on the 1st floor of the hotel because they had people living there. My mom had to walk up 2 flights of stairs and each flight had 15 steps, so she wasn't able to come back down to do anything the day we arrived. She was very upset. The refrigerator in our room was dirty, The pool was dirty also. I asked the front reception for compensation because of the inconvenience with the elevator and she said because you booked through a thrid party we won't be able to compensation you. I wouldn't recommend this hotel to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Patched hotel
Hotel seems to be getting patched up. They need to replace the elevator almost got stuck… the breakfast area was great. The poor woman working it we felt bad because kids dropped plates of food on the floor. Checkin and check out was great. Our room looked like it was recently updated
Stayed 2 nights in Aug 2024

6/10 Okay

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place see if elevator works!
It was great but the elevator was being repaired so we had to carry everything all the way up stairs and down. Also back door by stairs not always locked.
Stayed 2 nights in Jul 2024