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Hotel Zaragoza Tepoztlan

3.0 star property

Photo gallery for Hotel Zaragoza Tepoztlan

Junior Room | Garden view
Superior Room | Bathroom sink
Family Room
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520
  • Artisan Market of Tepoztlán
    ‪7 min walk‬
  • Tepozteco Pyramid
    ‪3 min drive‬
  • El Suspiro Tepoztlan
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪92 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

Hotel Real del Valle Tepoztlan

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.0 out of 5, Very good, (164)
The price is NZ$223
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hotel Real del Valle Tepoztlan

About the area

Tepoztlán

With a stay at Hotel Zaragoza Tepoztlan in Tepoztlán (Santo Domingo), you'll be within a 5-minute drive of Tepozteco Pyramid and Artisan Market of Tepoztlán. .This spa hotel is 11.3 mi (18.2 km) from Six Flags Hurricane Harbor Oaxtepec and 11.4 mi (18.4 km) from Galerias Cuernavaca Mall.

What's nearby

  • Artisan Market of Tepoztlán - 7 min walk - 0.6 km
  • Bajo La Montaña - 16 min walk - 1.4 km
  • Tepozteco Pyramid - 3 min drive - 1.5 km
  • El Suspiro Tepoztlan - 3 min drive - 2.7 km
  • Jardín Xolatlaco - 4 min drive - 3.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 92 min drive

Restaurants

  • ‪El Ciruelo - ‬3 min walk
  • ‪La Cueva - ‬5 min walk
  • ‪El Mirador de Tepoz - ‬2 min walk
  • ‪Cacao el Dulce Sabor de la Naturaleza - ‬5 min walk
  • ‪Vacas Verdes - ‬2 min walk

About this property

Hotel Zaragoza Tepoztlan

Hotel with a full-service spa, near Tepozteco Pyramid
Hotel Zaragoza Tepoztlan offers 15 accommodations with hair dryers and ceiling fans. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Tepoztlán hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as a turndown service and ceiling fans.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free valet parking is available onsite.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zaragoza Tepoztlan Hotel
Hotel Zaragoza Tepoztlan Tepoztlán
Hotel Zaragoza Tepoztlan Hotel Tepoztlán

Hotel Zaragoza Tepoztlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 103 reviews
Rating 8 - Good. 30 out of 103 reviews
Rating 6 - Okay. 7 out of 103 reviews
Rating 4 - Poor. 5 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

10/10 Excellent

Dirk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place. Very close to city center
Stayed 1 night in Dec 2024

10/10 Excellent

Rubén

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, limpio y con excelente ubicación
Stayed 2 nights in Jun 2024

8/10 Good

Tania

Stayed 1 night in Jul 2023

8/10 Good

Jorge

Stayed 1 night in Jul 2023

10/10 Excellent

MICHELE

Stayed 1 night in Feb 2023

10/10 Excellent

JAVIER

Stayed 1 night in Feb 2023

6/10 Okay

James

Stayed 1 night in Nov 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022

10/10 Excellent

ARMANDO

Stayed 2 nights in May 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, el personal súper amigable y servicial. Los cuarto limpios
Stayed 1 night in Dec 2021

8/10 Good

Wilfrido, Edina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Big problem ya that they demand payment in cash, for the stay and for any food eaten at their restaurant. No toiletries, just some soap from a small pump at the shower and sink.
Stayed 2 nights in Mar 2022

10/10 Excellent

Nicholas, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiin. The staff was very friendly and helpful. The hotel was very nice. Please be aware that the hotel is cash only. Fortunately there is a bank one block away.
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff is very friendly and helpful. The property is overall ok and location is pretty good
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good value for money and a pleasant stay
Stayed 1 night in Oct 2021

4/10 Poor

CarlosRamirez, Pittsburgh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel facilities are ok, just they are not clear in the way the charge extra fees, they charged for Extra person in a room which is perfectly understandable, but for a small bed which we asked because the beds were to small and my brother is overweight, they put a bed but they charged like completely another person The American breakfast is really limited, literally they put 5 little pieces of papaya or whatever fruit they got, and the bread is limited as well, one per person but there is not choice to choose, is whatever the have.
Stayed 3 nights in Nov 2020

4/10 Poor

RMS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. Staff comes in at 8:00 am and leaves at 9:00 pm. No A/C No parking space, dirty pool... Just Awful!!!
Stayed 3 nights in Mar 2020

10/10 Excellent

MX.traveller, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, check in quick and easy, swimming pool was maybe heated because it was not too cold to swim. Continental breakfast was good - coffee, fruit and bread. An easy 5 minute walk to the Main Street. Hot water in the shower and good water pressure. The king bedroom on the 3rd floor was very nice.
Stayed 1 night in Jan 2020

10/10 Excellent

Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar demasiado relajante y lindo.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba bastante sola la calle pero en general el hotel estaba lindo y el personal muy amable
Stayed 1 night in Nov 2024

8/10 Good

Gema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece que el precio es elevado, esperaba que las habitaciones estuvieran mejor equipadas (shampoo, crema, pasta dental, cepillo, gorra de baño, etc), cuenta con dispensadores de jabon shampoo y crema pero se veían rellenados sin previo lavado o estaban casi vacios. La primera noche hubo mucho ruido
Stayed 2 nights in Nov 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy 👍
Stayed 1 night in Oct 2024

8/10 Good

Mark Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo el precio es algo elevado para lo que ofrece el lugar pero las habitaciones muy amplias y limpias. Las áreas comunes no están tan equipadas pero para solo llegar a dormir está muy bien.
Stayed 1 night in Aug 2024

10/10 Excellent

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion. Lugar muy limpio y cercano al cenrtro y restaurantes. se puede llegar caminando.
Stayed 2 nights in Jul 2024