Ill start off with the most important. They charge a cleaning fee, but then expect us to clean the house? We left a small mess and they tried to force me to pay an extra additional cleaning fee when they realized that they would actually have to clean their house.
The 90$ cleaning fee is supposed to be for the owner to hire professionals to clean the house, but they decided to try to make an extra buck by doing it themselves. When I got there, I could tell the house wasn't cleaned properly because of the glass table. The table was smudged with all sorts of fingerprints, and especially during a pandemic you would expect them to santize the house, but no, they are too greedy.
The AC didn't work, the house wasn't clean, both the front and the back door was broken, the blender was broken, there were cigarette butts everywhere, the ice cube tray was broken (Which they blamed on me), one of the bedrooms had a big hole in it, the house was infested with ants, with no sign of ant traps.
I was willing to look past all of this. I didn't want to fight with the owner. This was for my birthday, I just wanted to hang out with friends.
The only positive was the closeness to crystal mountain.
So, when I left the house we left a small mess. The owner texted me very angrily saying that I left a mess when I knew that they had other guests coming right after, but, 1, if they had guests right after, that means they wouldn't have had time to clean the house, 2, they never told me that they had someone else right after, and 3, they shouldn't have guests right after one another during a pandemic. They also tried to make it seem like we threw a party, claiming that there was vomit on the deck, cake fights, cigarette butts, the house smelling like weed, but that simply isn't true.
When they asked for an additional 100$ cleaning fee, I was a little suspicious, so I called VRBO support. They told me that using a third party to ask for money was against the rules and that she was likely trying to scam me. If she really thought that what I did was wrong, they should have gone through VRBO to request an additional payment. However, my group caused no damages to the property. We didn't break anything, we just left a mess, which isn't grounds to make me pay a fine. They implied that if I didn't pay the fee, that they would leave me a bad review.
Basically, just find somewhere else. It isn't worth dealing with a crook.