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The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

3 bars/lounges
3 bars/lounges
Exterior
Exterior
Grand Suite, 1 King Bed, City View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Gym

Explore the area

Map
321 17th St, Denver, CO, 80202
  • Paramount Theater
    3 min walk
  • 16th Street Mall
    4 min walk
  • Civic Center Park
    5 min walk
  • Denver, CO (DEN-Denver Intl.)
    31 min drive

Room options

View all photos for Classic Room, 1 Queen Bed, City View

Classic Room, 1 Queen Bed, City View

Classic Room, 1 Queen Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Signature Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Grand Suite, 1 King Bed, City View

Grand Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Denver

With a stay at The Brown Palace Hotel and Spa, Autograph Collection, you'll be centrally located in Denver, within a 5-minute walk of Paramount Theater and 16th Street Mall. .This luxury hotel is 0.5 mi (0.8 km) from Colorado Convention Center and 0.5 mi (0.8 km) from Denver Art Museum.

What's nearby

  • Paramount Theater - 3 min walk
  • 16th Street Mall - 4 min walk
  • Colorado Convention Center - 10 min walk
  • Union Station - 18 min walk
  • Coors Field - 18 min walk

Getting around

  • 18th - California Station - 6 min walk
  • Denver Union Station - 17 min walk
  • Denver Intl. Airport (DEN) - 31 min drive

Restaurants

  • ‪The Sheraton Denver Lobby - ‬3 min walk
  • ‪Coyote Ugly Saloon - ‬4 min walk
  • ‪Novo Coffee - Glenarm - ‬3 min walk
  • ‪Maggiano's - ‬4 min walk
  • ‪Earls - ‬3 min walk

About this property

The Brown Palace Hotel and Spa, Autograph Collection

Luxury Denver hotel in Downtown Denver with 3 restaurants
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Stay in one of 241 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Denver? This hotel has 31470 square feet (2924 square meters) of space consisting of conference space and 19 meeting rooms.
The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • Valet parking on site (USD 59.00 per day; includes in/out privileges)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (31470 square feet)
  • Meeting rooms - 19

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 59.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews" "
Rating 8 - Good. 182 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mong Kieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Peggy, Malba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area. Easy walking and parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and service!! Very attentive! Beautiful historic hotel!
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Could not adjust AC in room and room is very cold
Stayed 2 nights in Sep 2024

4/10 Poor

Robert, Calgary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Water was off the night we arrived, for a maintenance job. Carpet in hallway was soaking wet, with a noisy fan that blew all night. Next day the water was brown for a long time. Toilet leaked on my clothes. We got moved (to a smaller room). Bed in new room was the squeakiest ever. Water in both taps was hot. Got charged for internet (despite being a Marriott member). Eventually the bill was settled, by email later. Quaint hotel, historical, but a bit tired, and not the service I’d expect for the cost. Maybe we were just unlucky
Stayed 2 nights in Aug 2024

8/10 Good

Bruce

Stayed 2 nights in Aug 2024

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway!
Wonderful stay for a weekend getaway!! Hotel is historical and beautiful throughout. Area is great and staff were friendly. Rooms were spacious as well as the bathroom/shower.
Stayed 2 nights in Aug 2024

4/10 Poor

Derek

Travelled with family
Liked: Staff & service
Still awaiting feedback from the hotel after 2 discussions (once at checkout and 2 days later after returning home). Neither resulted in action We went the hotel for our 21st anniversary and stayed in a room where the door wouldn’t shut without significant effort and it wasn;t really comforting when maid attendant told us to make sure to push hard to close it becuase recently some homeless folks had got in the hotel and sleep there overnight. The best however was the 2x during our stay the water was turned off from 12-6am and as we departed Monday morning, the water we did have turned brown causing my wife to throw up while brushing her teeth before we left. Hotel said after my last call that they would contact us via email and we’ve yet to hear from them whatsoever. Quite a disappointment for a world class hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

6/10 Okay

Robin

Travelled with partner
Check in was OK/So So. Pretty slam back you're checked in. No welcome, No eye contact from person at front desk. Here's 2 keys. Room was a bit OK/So So side. Bathroom was missing a door on vanity, large chip in wood and the other door on vanity fell off on its own while we were there. Water shut off 12pm-early AM hours timing seemed odd. No housekeeping on 1st day. Had to track down housekeeping in the hall to ask for towels only to be told we had to call front desk. Room didn't seem to look same as what was shown on website. Maybe we were in the Expedia "wing" at the Brown Palace ? Fan in hallway running to dry water damage for few days ? Can't recall encounters with anyone very friendly. Were excited about staying in the historic hotel, but wouldn't recommend. Just "meh".
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible stay! Such a special hotel. So much history and beauty. The staff was increible. Th young lady at the front desk ( Allisa ) went above and beyond making our stay so special. We will surely come back next time we're visiting Denver!
Stayed 2 nights in Aug 2024

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brown Palace is an incredible hotel with lots of history. I very much enjoyed the tea. It is certainly up there with some of the best. I did wish the hotel had a cafe where I could get a light snack. My appetizer-size crab cake and glass of wine was quite overpriced but my only choice since I didn’t need a full dinner since I had eaten lunch out earlier in the day.
Stayed 1 night in Aug 2024

10/10 Excellent

Fredrick

Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All in all an amazing hotel with great character. Rooms exceptionally clean. I would say the showers were small and a bit too much water with a rainfall and regular showerhead in a tiny shower. Other than that, dining, experience and all was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Staff & service
Awesome
Stayed 1 night in Aug 2024

6/10 Okay

Ricky

Liked: Room comfort
Disliked: Staff & service
Hostory
Great place with all the history but to get service at the main desk took forever because of staffing.
Stayed 2 nights in Aug 2024

10/10 Excellent

merced

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful room
Stayed 3 nights in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic historic hotel with elegant atrium lobby, great for cocktails. Four different restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024