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Suncadia Resort, a Destination by Hyatt Residence

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suncadia Resort, a Destination by Hyatt Residence

Exterior
Exterior
Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body scrubs
Exterior
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Parking available
  • Spa

Explore the area

Map
3600 Suncadia Trail, Cle Elum, WA, 98922
  • Swiftwater Cellars
    4 min drive
  • Roslyn Museum
    9 min drive
  • Gas Lamp Grille
    2 min walk
  • Coal House Caffe
    3 min walk

Room options

View all photos for Room, 2 Double Beds, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Resort View (INN)

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Golf View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Golf View, Corner (INN)

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Golf View (INN)

Room, 1 King Bed, Golf View (INN) | Terrace/patio

Room, 1 King Bed, Golf View (INN)

  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Resort View, Corner (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Resort View, Corner (INN)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Resort View (INN)

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Golf View (INN)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Golf View (INN)

  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

Condo, 2 Bedrooms, Corner (Trailhead 1)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Resort View (Lodge)

Private kitchen

Suite, 1 Bedroom, Resort View (Lodge)

  • 81 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View (Lodge)

Private kitchen

Suite, 1 Bedroom, River View (Lodge)

  • 81 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, Resort View (Lodge)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Fireplace, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Fireplace, River View (Lodge)

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View (Lodge)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Resort View (Lodge)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Resort View (Lodge)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Resort View (Lodge)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

Condo, 1 Bedroom (Trailhead 1)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

Condo, 2 Bedrooms (Trailhead 1)

  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About the area

Cle Elum

Located in Cle Elum, Suncadia Resort, a Destination by Hyatt Residence is in the mountains, a 4-minute drive from Swiftwater Cellars and 9 minutes from Roslyn Museum. .This family-friendly resort is 3.6 mi (5.7 km) from Yakima River Wildlife Area and 3.9 mi (6.2 km) from Roslyn Cemetery.
View more Resorts in Cle ElumOpens in a new window

What's nearby

  • Swiftwater Cellars - 4 min drive
  • Roslyn Museum - 9 min drive
  • Washington State Horse Park - 11 min drive
  • Fireman's Park - 12 min drive
  • Cle Elum Lake - 20 min drive

Getting around

  • Seattle-Tacoma International Airport (SEA) - 98 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Señor Bones - ‬10 min drive
  • ‪Dairy Queen - ‬11 min drive
  • ‪Ploy Thai Bistro - ‬10 min drive
  • ‪Stella's - ‬10 min drive

About this property

Suncadia Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 restaurants and a full-service spa
Suncadia Resort, a Destination by Hyatt Residence offers 254 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 27-inch LCD televisions come with pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Glade Spring Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Stay in one of 254 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local cuisine at The Source Plates & Pours, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
The Source Plates & Pours - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Stovehouse - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 23 per night)
  • On-site parking includes off-street options

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Source Plates & Pours
  • The Stovehouse

Things to do

  • 3 outdoor tennis courts
  • Fitness classes
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Paddleboards on-site
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scooter/moped hire
  • Sledging
  • Snowshoeing
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf cart
  • Golf lessons
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • 27-inch LCD TV
  • Films for purchase
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room coffee
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 23 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Suncadia
Suncadia Cle Elum
Suncadia Resort
Suncadia Resort Cle Elum
Suncadia Hotel Cle Elum
Suncadia Resort Cle Elum
Suncadia Resort
The Lodge at Suncadia Resort
Suncadia Resort, a Destination by Hyatt Residence Resort
Suncadia Resort, a Destination by Hyatt Residence Cle Elum

Suncadia Resort, a Destination by Hyatt Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 949 reviews" "
Rating 8 - Good. 212 out of 949 reviews" "
Rating 6 - Okay. 128 out of 949 reviews" "
Rating 4 - Poor. 85 out of 949 reviews" "
Rating 2 - Terrible. 47 out of 949 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Stayed 3 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Albrecht, Rainier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

4/10 Poor

Gayatri

Travelled with family
Disliked: Staff & service
Very dates property!
The hotel was underwhelming at best. The property was very dated. Two days in a row we got towels with holes in them. There seemed to be absolutely no attention to detail. Our room had a sofa bed but in order to use it we had to move a large and heavy coffee table and there was no space in the room to place it. We ended up putting it in front of the door (so we had to move to open the door). The person who checked us out was very nice and helpful, but otherwise I would describe service as apathetic at best!
Stayed 2 nights in Aug 2024

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful, delicious and content
Excellent sleep and rest, gorgeous view from patio, and fantastic customer service throughout our stay. We enjoyed a lovely dinner at The Stovehouse - the steak with the brandy cream sauce was consumed completely and much happiness from doing so. Seasonal veggies were very flavorful as was Beet and Goat Cheese Salad. Drinks at The Source bar in the Lodge were much enjoyed, including the Enchanted Lemonade and Mango Creamsicle and the cellar wines.
Stayed 1 night in Aug 2024

8/10 Good

Suzana

Travelled with family and small children
Liked: Amenities
Overall our stay was nice, we had a lot of fun as a family. The pool facilities were ok, but the bathrooms were awful and dirty. Also, we called for towels in our room (no maid service during our stay) and the person who came to deliver the towels knocked once on the door and opened the door into our room. This was unacceptable.
Stayed 2 nights in Aug 2024

6/10 Okay

Dorothy

Travelled with family
Liked: Cleanliness
Went to celebrate my son's wedding. The room was okay. For the price you would think it would have been nicer. The hot water didn't work in our room unless you turaned on ALL the faucets and wait about a minute. Had to find that out the next day. Maintenance had to fix our shower handle cause it didn't work. When we asked at the desk the next morning if there was a trick to get hot water they said since the hotel was full you need to turn on all the faucets and then the hot water would kick in. Our room was not serviced. When we got back at night around 11 pm we had to call the desk for more towels and toilet paper. We were told then that we were supposed to tell them we wanted it serviced. They didn't tell us upon arrival and there were no signs or paperwork in the room to tell us this. The next day my husband told them we need service for that day. They said they were full up and really busy so I am thinking they were giving that as another excuse. For the price of the room we were really disappointed. In the future I think an AirBnB would be the best option. Also, the parking was very difficult. We arrived back after the wedding and had a hard time finding a parking space.
Stayed 3 nights in Aug 2024

6/10 Okay

Larysa

Disliked: Cleanliness
Room 4066 the bathroom sink was so clogged up that it took about 30 min for water to drain. Had to brush teeth using the tub.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to Suncadia Hotel, but our first time experiencing it during the summer. Our family had an amazing time at the pools, and our son was thrilled to try a BMX trail for the very first time. The Farm’s playground was also a big hit. We loved exploring the walking trails, dining at the restaurants, enjoying live music, making s’mores, and taking in the stunning hotel views. Overall, we can’t wait to return to this incredible hotel and soak in the mountain atmosphere, just an hour and a half away from Seattle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suncadia Stay
The room was very nice. Had a couple issues in it, curtains would not close all the way. We were there for a wedding but yet got charged a $50 per night amenities fee in which we use none of the amenities.
Stayed 2 nights in Aug 2024

6/10 Okay

Zach

Travelled with family
Liked: Cleanliness, amenities
A nice play to stay and good food. Enjoyed the facilities and peace and quiet. Check in was at 4 and and room wasn't ready until 20 past 4. Pretty frustrating. Then got to the room and there was someone else's food left in the freezer! Anyways overall good but check in not going well is certainly a way to start things off rough.
Stayed 1 night in Aug 2024

6/10 Okay

Woosun, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was not ready until 4:30 pm.
Stayed 1 night in Aug 2024

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property - would recommend the Inn if traveling with spouse/significant other vs a family as it was much quieter there. Pool/amenities were great, and restaurants had good food options. Only complaint was that housekeeping did not clean our room during our two night stay as other reviewers mentioned, and we were unable to get a late checkout.
Stayed 2 nights in Aug 2024

8/10 Good

Paeton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. A little unhappy with remode
Stayed 1 night in Aug 2024

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has everything you would want to have with pools dining and other activities all easily accessible through well maintained walking paths.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room need more cleaning
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Leydi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like it!
Stayed 1 night in Aug 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to pools and great view
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The pools are fun, that's about it
We came for the pools and resort activities, pools are fun with a few water slides. Mina or maybe Nina checked us in and was very kind/helpful upon arrival. The room was toasty at 80 degrees when we arrived despite the 73* outside, maintenance came quickly and said the thermostat had been acting up but should cool. 74 degrees was the lowest the room got overnight, too warm for my liking. In addition we called up front at 5am to ask for additional towels, Mr on the phone said housekeeping would be up at 7am, fast forward 7:45 front desk gal clarifies there is no housekeeping until 9am we cannot get towels ahead of their arrival. Also no microwaves despite tea bags to steep, front desk said no other microwaves on property to use. Lots of construction around the property meant driving around cones and unfortunanely off road onto mounds as the caution cones were hit and dragged by other vehicles meandering the maze of detours. Oh well, the pool and grounds are nice but the property is dated and lacking in the cleaning department.
Stayed 1 night in Jul 2024

10/10 Excellent

Torry

Stayed 2 nights in Jul 2024