Hotel Jatay

3.0 star property

Photo gallery for Hotel Jatay

Comfort Double Room
Beach/ocean view
Exterior detail
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • Av Revolución
    ‪8 min drive‬
  • Casa de la Cultura
    ‪9 min drive‬
  • Centro Cultural Tijuana
    ‪10 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪27 min drive‬

Room options

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Tijuana

Located in Tijuana (Playas de Tijuana), Hotel Jatay is within a 15-minute drive of Centro Cultural Tijuana and San Ysidro Border Crossing. .This beach hotel is 7.2 mi (11.6 km) from Plaza Rio Commercial Center and 9.2 mi (14.9 km) from Agua Caliente Racetrack.

What's nearby

  • Centro Cultural Tijuana - 10 min drive
  • San Ysidro Border Crossing - 10 min drive
  • Plaza Rio Commercial Center - 10 min drive
  • Estadio Caliente - 14 min drive
  • Agua Caliente Racetrack - 14 min drive

Getting around

  • San Ysidro Transit Center Station - 23 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 27 min drive

Restaurants

  • ‪Arcos Playas - ‬3 min walk
  • ‪La Molleteria - ‬1 min walk
  • ‪Costa Tosta - ‬6 min walk
  • ‪El Yogurt Place - ‬8 min walk
  • ‪Tacos aaron Playas - ‬9 min walk

About this property

Hotel Jatay

Beachfront, with spa services
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 72 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: MXN 200 for adults and MXN 150 for children
  • 1 restaurant
  • 24-hour room service

Things to do

  • Spa services

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beachfront location

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Smart TV

More

  • Free local calls
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1007 reviews
Rating 8 - Good. 233 out of 1007 reviews
Rating 6 - Okay. 104 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Anabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, I liked the room. I really liked the service. The only thing I didn't like was the parking. My only drawback was the parking, but everything else was excellent, I will recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service very accessible
Stayed 2 nights in Nov 2024

8/10 Good

Angelica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
staff was friendly and really helpful, location is great , the only thing was the complementary breakfast was just orange juice and bread not a full continental breakfast ,
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not fancy, but nice hotel for the location
Stayed 1 night in Oct 2024

8/10 Good

Kesia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view, amazing food
Stayed 2 nights in Oct 2024

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10000/100000
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Chicho

Liked: Cleanliness, staff & service
Bath
Stayed 1 night in Oct 2024

6/10 Okay

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

NANCY

Stayed 1 night in Sep 2024

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, cuarto y cama grande 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was very friendly and liked the private parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Alvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Norma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 5 nights in Sep 2024

6/10 Okay

David

Liked: Staff & service, amenities, property conditions & facilities
The staff are incredible, kind & very accommodating! I purchased the upgrade to an oceanview room & it was a great. My only hangup was the headboard in the bedroom was visibly dirty & there wasnt any area for soap inside of the shower. I would get management to buy into the idea of incidental costs when additional cleanup of rooms is required by housekeeping. This would be a perfect hotel for business professionals looking to spend time in Tijuana but they'd expect the cleanliness of the property to complement the extraordinary service of the staff.
Stayed 1 night in Sep 2024

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have no words to explain how awful night me and my family had last night, I was not able to sleep all night and still had to make a 10hr drive home, room 113 started having a party at around 1:30am, many people in the room having a karaoke night, I called front desk I was told someone will go to talk to them but they continued, they were having loud and inappropriate conversations, I called again around 2:30 am, I heard a staff member knocked their door and talked to them again but they continued with the party, around 3am I went and knock myself and a male opened the door and I asked to please be mindful, we had to leave in a couple of hours we had not Had sleep, he said they were having a good time but they will try to keep it low! They never did, my husband and I also reported it to front desk when we checked out, please please please pay more attention to this type of complaints and try to make accommodations, I suffer from seizures and lack of sleep will trigger them, we are extremely tired trying to get home si ve we had been stopping a lot!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and local restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Betty

Stayed 2 nights in Aug 2024

10/10 Excellent

Chasity

Stayed 1 night in Sep 2024

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent service
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was very excellent for our one day stay, Rooms were very clean and comfortable to be in Playas Don't forget to ask for ocean view room. The only thing negative was the towels, can be better quality. That can be corrected by Owner. Restaurant has good food not included ok .
Stayed 1 night in Sep 2024