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Caesars New Orleans

4.0 star property

Photo gallery for Caesars New Orleans

Front of property
Pillow-top beds, in-room safe, desk, laptop workspace
5 bars/lounges
Interior entrance
5 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
228 Poydras Street, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Caesars New Orleans Casino
    ‪4 min walk‬
  • Audubon Aquarium
    ‪5 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Caesars Luxury Room, 2 Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, City View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 1 King, River View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Premium Room, 2 Queens, River View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 1 King, City View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Harrah's Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Luxury Room, 2 Queens, City View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Harrah's Deluxe, 1 King

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, 1 King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harrah's Deluxe, Two Queens

Pillow-top beds, in-room safe, desk, laptop workspace

Harrah's Deluxe, Two Queens

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, River View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, City View

  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Nobu Luxury Room, 1 King, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 1 King, City View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 1 King, Panoramic View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 1 King, Panoramic View

  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nobu Luxury Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Nobu Luxury Room, 2 Queens, River View

  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 1 King, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 1 King, Partial City View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Premium Room, 2 Queens, River View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Premium Room, 2 Queens, River View

  • 39.7 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Caesars Premium Room, 1 King, River View

Caesars Premium Room, 1 King, River View

Caesars Premium Room, 1 King, River View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Caesars Luxury Room, 2 Queens, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, City View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Caesars Luxury Room, 2 Queens, Partial City View

Pillow-top beds, in-room safe, desk, laptop workspace

Caesars Luxury Room, 2 Queens, Partial City View

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Reception

The Westin New Orleans

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1520)
The price is NZ$448
for 1 room
includes taxes & fees
25 Feb - 26 Feb
The Westin New Orleans

About the area

New Orleans

With a stay at Caesars New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. .This casino hotel is 0.4 mi (0.6 km) from Ernest N. Morial Convention Center and 0.6 mi (1 km) from Bourbon Street.

What's nearby

  • Canal Street - 4 min walk
  • Caesars New Orleans Casino - 4 min walk
  • Ernest N. Morial Convention Center - 7 min walk
  • Bourbon Street - 12 min walk
  • Port of New Orleans - 19 min walk

Getting around

  • Canal at South Peters Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬2 min walk
  • ‪Drago's Seafood Restaurant - ‬3 min walk
  • ‪Fulton Alley - ‬2 min walk
  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Ernst Cafe - ‬2 min walk

About this property

Caesars New Orleans

Hotel with 10 restaurants, steps from Caesars New Orleans Casino
Caesars New Orleans offers 736 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 736 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while iPod docking stations and premium TV channels are also offered to provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a 24-hour fitness center and a sportsbook. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Ruth's Chris Steak House, one of the hotel's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink at one of the 5 bars/lounges. To-go breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Ruth's Chris Steak House - This steakhouse serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Manning's Sports Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
The Steakhouse - This steakhouse specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Emeril's Brasserie - This brasserie serves dinner only. Open select days.
Nobu - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–1:00 PM: USD 20-50 per person
  • 10 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Restaurants on site

  • Ruth's Chris Steak House
  • Manning's Sports Bar
  • The Steakhouse
  • Emeril's Brasserie
  • Nobu

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (30000 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 120 casino gaming tables
  • 1300 casino slot machines
  • Casino (115000 square feet of space)
  • Casino sportsbook
  • Renovated entire property – November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Destination fee: USD 1 per accommodation, per night
  • Resort fee: USD 22.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 50 per person
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harrahs & Hotel
Harrahs New Orleans Casino
Harrahs New Orleans Casino & Hotel
Harrahs New Orleans Casino Hotel
New Orleans Casino Harrahs
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Casino New Orleans
Harrahs New Orleans Hotel

Caesars New Orleans Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 80 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Girard

Travelled with family
Liked: Staff & service, property conditions & facilities
Was misled would not have picked this didi not stay at Caesars they put us in Harrahs too much walking
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

2/10 Terrible

kelsey

Business traveller
Disliked: Cleanliness
Wow! I maybe write a review once every 5 years. Only if it’s impeccable or awful. This was awful. You pay a decent amount to have the vents covered in dust(I kept sneezing) , the coffee pot is in the BATHROOM. Literal poo particals on the coffee pot. We had no hot water for baths. The evelvator by the parking garage were out and we had to carry our bags 3 flights of stairs to leave hotel… also, the casino was across the street…not at the same location…. When I spoke to the concierge about the elevators(just to let them know they were out) He laughed and said he knew they were out. I told him he needed to have a sign out because people are just waiting… his reply was “ oh yea, we should put a sign” Also… the free parking is ridiculous. After asking 3 times how the complimentary parking works… absolutely no one tells you that you have to go to a kiosk IN THE ACTUAL CASINO to collect the ticket. They said, go to a parking kiosk. So any normal person thinks… to go in the parking garage to a parking kiosk… no, you get stuck at the bottom, messing with a machine, in a one way out lane. Would never go back. Not even if it was free 😵‍💫
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, shame on Hotels.com for advertising this hotel as Ceasars, when it was Harrah's. There are two hotels in NOLA under the Caesars name. The old Harrah's was taken over by Caesars but has not been refurbished yet. The pictures online make it look like you will be in the new hotel but beware, you are not. I made my issue known to the front desk clerk and concierge. They did try to make it right, but it was such a fiasco that we just stayed put. Needless to say, our room never got cleaned the whole time because you had to request cleaning...who knew???? Anyway, this is not a Harrah's issue, I blame Hotels.com and will probably not use them again. The staff at Harrah's tried their best to make us happy and for that I commend them. Having said, the Harrah's hotel is very old and tired and not very clean. They can do better in keeping the hotel rooms up and dusted, painted, wallpaper glued back and holes in the bed frame fixed. It's as if they have let the hotel go until they got the new one open, sad actually because it is a nice hotel but in need of TLC.
Stayed 4 nights in Oct 2024

4/10 Poor

Rhiannon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty property states to Be ceaser but is still harrahs not worth price my room was supposed to have robes and all overly price and not worth it
Stayed 1 night in Oct 2024

10/10 Excellent

Ivar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Miranda

Stayed 1 night in Oct 2024

4/10 Poor

Crystal

Travelled with family
Disliked: Staff & service
Booked a double queen room. Room was not ready when I arrived at 5:30. I was told I would be texted when it was done being cleaned. I checked back at 7 and found out the hotel oversold my room type and put me in a long room with the promise of a roll away. Found out later a rollaway would not be available. Asked for more towels, which were left in a trash bag on our door handle. Floors were so dirty that my socks were black on bottom. Elevators sounded like they could break down at any moment.
Stayed 2 nights in Oct 2024

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights, check in was unprofessional took forever to get checked in. First room they gave us had guests still in it. Had deluxe king room booked. Our room was a two queen certainly not very deluxe. Head board had stains all over it. Definitely not Caesar quality elevators were filthy. Breakfast was awful.
Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Majority of the staff were amazing and helpful, however when we arrived to our room we realized they had not finished cleaning/resetting it. We had no towels and had to wait over 2 hours to receive the towels we requested multiple times. We were in a 2 queen room and one of the beds was not made with a comforter/duvet, only a sheet. We never received this during our entire stay after requesting it both nights. Staff was very kind and helpful, AMAZING bellman but housekeeping either needs a new system or better training.
Stayed 2 nights in Oct 2024

4/10 Poor

Taylor

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel leaves much to be desired related to cleanliness. Not only are the carpets stained and ripped which happens sometimes with older properties, surfaces in the room had not been cleaned for a long time. The dust ruffle/base of the bed was stained. Fabric on the headboard was dirty. There was difficulty getting extra towels. The bed sheets and bathrooms appeared to have been cleaned for the most part. We did not complain because we knew it was a super busy weekend but I would not want to stay here again.
Stayed 2 nights in Oct 2024

2/10 Terrible

daniela

Disliked: Staff & service, property conditions & facilities
I paid for the Caesar hotel with city view and put it at harrahs hotels with a horrible view and I got my room at 5pm instead of 4 and I arrive at 3
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lacking
The check in desk was very helpful, but the valet and bell service left much to be desired. They were not attentive or friendly. I loaded and unloaded my own luggage from and to the car. There were many staff standing around doing a whole lot of nothing, when they could have been helping the many people waiting for cars or luggage.
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie, Centennial

Knowing it was a massive oversold weeekend with Taylor swift in town, etc, you would think they would be very prepared. Front desk and concierge were amazing but the rest of the hotel were mediocre at best. We did not get our room cleaned for our entire stay (Thursday-Sunday) and my husband had to go retrieve clean towels for us. A very disappoinying stay. I will never return my to this property again.
Stayed 3 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near shopping, restaurants, and casino
Stayed 1 night in Oct 2024

4/10 Poor

Alan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This part of hotel was very old and dated. Room was dirty and just one restaurant on site with no room service available. Will not stay here again. I was this Caesars would be like the one in Vegas but not so.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Travelled with group
Disliked: Cleanliness, staff & service
NOLA
We were charged for early check in without actually receiving an early check in. Lobby bathrooms were disgusting and all stalls were missing toilet paper. Our room was also dirty, light switches were sticky and it looked like something had spilled all over the radio and was never cleaned. We stated that 4 adults would be staying in the room but we're only left with enough towels for 1-2 people. Not worth the money in my opinion, and will not be staying again.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Great
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the weekend the hot water in the shower was luke warm.
Stayed 7 nights in Oct 2024

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly unhelpful staff. Worn out carpet and holes in sheets and bread spread. Extra charges for WiFi and fitness center. It was quiet but not worth the money and I would not stay here again.
Stayed 4 nights in Sep 2024

2/10 Terrible

Spencer

Stayed 1 night in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the Caesar Hotel/ actually Harrah's Hotel
Stayed 3 nights in Sep 2024