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DoubleTree by Hilton Toluca

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Toluca

Lobby
Indoor pool
Lobby
Meeting facility
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
Industria Minera 503, Toluca, MEX, 50010
  • Galerias Toluca
    2 min drive
  • El Tapatio
    1 min walk
  • Dos Ríos Station
    31 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    23 min drive

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Toluca Airport

Free airport shuttle
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (291)
The price is NZ$206
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Courtyard by Marriott Toluca Airport

About the area

Toluca

Located in Toluca, DoubleTree by Hilton Toluca is in the business district, within a 5-minute drive of Galerias Toluca and The Cosmovitral. .This hotel is 3 mi (4.8 km) from San Jose de Toluca Cathedral and 3.7 mi (6 km) from Nemesio Díez Stadium.

What's nearby

  • Galerias Toluca - 2 min drive
  • The Cosmovitral - 4 min drive
  • Galerias Metepec Shopping Center - 6 min drive
  • Nemesio Díez Stadium - 7 min drive
  • Plaza Sendero Toluca - 8 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 23 min drive

Restaurants

  • ‪Barbacoa don beto - ‬3 min walk
  • ‪SUSHI KOBE Oficial - ‬7 min walk
  • ‪Barbacoa Don Primo - ‬7 min walk
  • ‪Taquitos de Transito - ‬7 min walk
  • ‪The Italian Coffee Company - ‬11 min walk

About this property

DoubleTree by Hilton Toluca

Hotel with free parking, near Galerias Toluca
DoubleTree by Hilton Toluca offers 145 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Beds feature Egyptian cotton sheets. Televisions come with premium cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Toluca hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 145 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Restaurante Patio, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Toluca? This hotel has 6240 square feet (580 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Restaurante Patio - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Cantina La Reforma Uno - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Secured valet parking on site (USD 6 per stay)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: USD 13-13 for adults and USD 13-13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Restaurante Patio
  • Cantina La Reforma Uno

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Indoor pool

Family friendly

  • Access to nearby indoor pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (6240 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 63
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from December 14 2024 to December 15 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 14 to December 15:
  • Swimming pool
The property will be renovating from December 14 2024 to December 15 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 to 13 for adults, and USD 13 to 13 for children
  • Secured valet parking fee: USD 6 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 63 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Facilities fee: USD 10.46 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Campanario Toluca
Hotel Campanario Toluca
DoubleTree Hilton Toluca Hotel
DoubleTree Hilton Toluca
DoubleTree by Hilton Toluca Hotel
DoubleTree by Hilton Toluca Toluca
DoubleTree by Hilton Toluca Hotel Toluca

DoubleTree by Hilton Toluca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 314 reviews" "
Rating 8 - Good. 73 out of 314 reviews" "
Rating 6 - Okay. 29 out of 314 reviews" "
Rating 4 - Poor. 14 out of 314 reviews" "
Rating 2 - Terrible. 20 out of 314 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pole, Long Beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & neat in the inside!
Stayed 3 nights in Aug 2024

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela, BEDFORD

Dark and gloomy nothing like the pictures
Stayed 2 nights in Jul 2024

8/10 Good

maria, Chula Vista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toluca is not very safe
Stayed 2 nights in May 2024

10/10 Excellent

esbeide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

esbeide

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean, Well kept. Will be rebooking in the future!
Stayed 1 night in Jan 2024

6/10 Okay

Majid

Business traveller
We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.
Stayed 1 night in Dec 2023

2/10 Terrible

Dominique

Business traveller
Liked: Property conditions & facilities
They put me in a terrible room because I booked on Expedia. I asked for change and they took one hour to proceed. Also I had to shorten my stay due a customer request. I had originallly a 3 nights reservation and they refuse to reimburse me for one night . I will never return in that place. The service at the Lobby is terrible . In two days I was there I asked to meet a manager and they never showed up .
Stayed 3 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice hotel..unfortunately in an industrial area away from much of anything. Misleading as to airpot transfer, they do not provide one to mexico city airpot as a matter of fact not even to the localvairport as their transport seems to aways be in the shop...rooms are very clean and nice beds, no in room refrigerator , very bland...on ascale of 1 to ten i would rate it a 6. Food was good not great always served luke warm had to send back every time. Bar was beautiful but didnt have many selections....i would not return mostly due to location....
Stayed 3 nights in May 2023

8/10 Good

IRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
Stayed 3 nights in Apr 2023

6/10 Okay

Armando

Stayed 1 night in Apr 2023

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Los espacios son muy amplios e iluminados. La habitación es cómoda. El hotel es bonito. La alberca a pesar de que se suponía que era climatizada, estaba muy fría, imposible entrar. Llamamos a recepción, fueron a ajustarla pero esperamos mas de una hora y nunca se calentó. me gustaría que hubiese minibar en la habitación, o al menos un refrigerador.
Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Nick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant for both breakfast and dinner was fantastic. Best steaks we have had in a while.

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.

6/10 Okay

Marcial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi habitación no estuvo lista cuando llegue..3 horas después...el hotel está limpio..no había secadora de pelo...experiencia regular ..

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very friendly personnel, quiet
Stayed 1 night in Aug 2022

10/10 Excellent

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

MELVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Sergio

Stayed 1 night in Jun 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Shower floor was a little slippery. Restaurant was great.
Stayed 1 night in Apr 2022