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Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Exterior
Presidential Suite
Outdoor pool, open 6:00 AM to 9:00 PM, pool cabanas (surcharge)
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    2 min walk
  • Phoenix Symphony Hall
    4 min walk
  • Phoenix Convention Center
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    9 min drive

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Arena)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, City View

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Additional Living Area)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Essential, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

FOUNDRE Phoenix

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1481)
The price is NZ$571
for 1 night
includes taxes & fees
14 Jan - 15 Jan
FOUNDRE Phoenix

About the area

Phoenix

With a stay at Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel in Phoenix (Downtown Phoenix), you'll be steps from Footprint Center and 5 minutes by foot from Phoenix Convention Center. .This hotel is 0.4 mi (0.6 km) from Chase Field and 10.2 mi (16.5 km) from Arizona State University.

What's nearby

  • Footprint Center - 2 min walk
  • Phoenix Convention Center - 5 min walk
  • Chase Field - 7 min walk
  • Arizona Science Center - 9 min walk
  • Arizona Federal Theatre - 10 min walk

Getting around

  • Washington - Central Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • ‪Blanco Block 23 - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪The Arrogant Butcher - ‬1 min walk
  • ‪Ultra Club - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk

About this property

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Hotel with a fitness center, steps from Footprint Center
Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and shopping on site.
Grab a bite to eat at Blue Hound & Eden, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Phoenix? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 7-28 for adults and USD 7-26 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Bike parking
  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1009 reviews" "
Rating 8 - Good. 163 out of 1009 reviews" "
Rating 6 - Okay. 87 out of 1009 reviews" "
Rating 4 - Poor. 36 out of 1009 reviews" "
Rating 2 - Terrible. 35 out of 1009 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Marsha, Visalia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very upset how check in went. We. Arrived about an hour early. Knew a room might not be ready. Was told we were 1st in the list and would text us when ready. By 3.30 nothing. We ate & came back & waited in lobby as we saw other people were told their rooms we ready. Ask desk again - no room for us. I asked if this is how they treat rewards members. Finally saw the manager and talked to her, were told there were rooms ready and could get keys asap. I think the 3 people working the front desk were too busy laughing and goofing around. When I told them I was a reward member that was when the man went & got the manager. Needless to say we finally got in around 4. I was livid it took so long. Even the valet man was surprised we were still sitting waiting while others who came in later were helped and checked in. I’ve been a member for about 8 years and nothing has ever happen like this before. We just stayed in Washington DC & Miami plus our daughter got married at your sister hotel the intercontinentals ( my daughters wedding was very expensive) so spent a lot of money at the hotel in Monterey Ca
Stayed 3 nights in Sep 2024

6/10 Okay

Lija

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good . Rooms are average . Staff was friendly . Not sure if it was worth the price .
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean with a feeling of high luxury without the crazy sticker price. The staff weee extremely helpful even following up with a quick text message an hour after checking to make sure we were happy with everything. Through that text we asked about access to a microwave as there was not one in the room and they responded instantly by bringing a microwave to us. Overall the stay was short but extremely pleasant and memorable. Would highly recommend for anyone staying in Downtown Phoenix. And only a 5-7 minute walk to the Footprint Center or Chase Field.
Stayed 1 night in Sep 2024

10/10 Excellent

Arely

Stayed 3 nights in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Staff & service
The lobby going into the hotel is pretty dirty. The carpet and sofas are stained. The area is not that great. We witnessed a lady have a drug fueled freak out as we were having dinner at the Arrogant Butcher. The room was a suite and we didn’t have a microwave or a mini fridge. The staff are very friendly. That’s the only positive I can give for this stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Karin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Terrible linens. Towels were rags
Stayed 4 nights in Sep 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Chase Field ; 5 minute walk. Very clean, spacious rooms, great view , nice pool. We stayed on 10th floor ; 2 queen beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, room comfort
Great Location
We have been coming to this hotel since it first opened. Great location. - Great service. Roof top pool is fun. The rooms with the huge tub is a favorite for my wife. - I do believe it’s time for the rooms to have a facelift. They are showing wear and tear (furniture , lamps ). Outlets should be changed to allow for usb/usb- c cords But still a great place to have a staycation.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
When I stayed there this week, there were multiple conferences in town, which affected room price ($5**) per night. Major complaint? The room I had was old and in need of a serious refresh. More what I would expect from a highway motel than a Kimpton. However, the room was very clean and the bathroom fixtures all worked well. The highlight? The staff were friendly, engaging and helpful. Top notch. The food at the on site restaurant was also very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, location and service
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique hotel across the street from the basketball and concert venue, and from the baseball stadium. Wonderful dining option. Parking was a bit tricky, but downtown Phoenix ambassadors were there to help and it was a breeze after that.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Had an amazing check-in experience. Pool was great but very small if going on a weekend and was understaffed - felt so bad for the bartender on duty. Beds weren’t comfy. Room was clean and amenities were great. Awesome location for sports events and for bars/food.
Stayed 2 nights in Sep 2024

8/10 Good

Cindy, Maricopa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place stay if you’re going to games or events downtown
Stayed 1 night in Sep 2024

10/10 Excellent

Gladys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in downtown Phoenix. Great rooftop pool with dj and great service. Location is very convenient to walk around and explore downtown
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
No garage access to hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

luz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property was fantastic safe, quiet, and very walkable, with plenty of dining options nearby. I especially appreciated the convenience of easy parking and accessible transportation. Overall, it was an excellent stay, and I would highly recommend this location to anyone looking for a comfortable and convenient place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 👍 but not really accommodating to the guest with late hours as far as food and entertainment
Stayed 1 night in Sep 2024

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great staff
Stayed 1 night in Sep 2024