I recently had the misfortune of staying at a hotel that distinctly lacked professionalism and basic amenities. my experience was overshadowed by numerous glaring issues, paramount among them being the diminutive beds and the absence of air conditioning, which is crucial for a comfortable stay.
The beds were not only small but also uncomfortable, offering little reprieve after a day of travel. This was exacerbated by the lack of dining options, forcing guests to venture out for meals, only to return to a room swarming with flies
To say the staff was unhelpful would be an understatement. The predominant attitude was one of indifference, if not outright rudeness. Requests for assistance were met with disregard, leaving guests to fend for themselves in less-than-ideal conditions.
Most disturbingly, interactions with the hotel manager were not just unprofessional but racially discriminatory. A simple inquiry about the lack of air conditioning resulted in unwarranted insults and an attempt to evict me from the hotel. The manager's declaration that he is unfazed by the opinions of booking agencies is alarming and raises serious concerns about the establishment’s commitment to customer service and hospitality ethics.