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Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Aerial view
Free minibar, in-room safe, desk, soundproofing
Aerial view
Sports facility
Shopping centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Mall
    2 min walk
  • Menya Miyabi Hokkaido Ramen
    1 min walk
  • Kuala Lumpur Setia Jaya KTM Komuter Station
    5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    19 min drive

Room options

View all photos for Deluxe Plus Executive

Deluxe Plus Executive

Deluxe Plus Executive

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Staycation - Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Staycation - Deluxe Plus

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Free minibar, in-room safe, desk, soundproofing

Family Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Park

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Plus Executive Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive Park

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Sunway Pyramid Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (775)
The price is NZ$196
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Sunway Pyramid Hotel

About the area

Petaling Jaya

With a stay at Sunway Lagoon Hotel (formerly Sunway Clio Hotel) in Petaling Jaya (Bandar Sunway), you'll be a 4-minute drive from Sunway Pyramid Mall and 11 minutes from Mid Valley Megamall. .This hotel is 10.9 mi (17.5 km) from i-City and 11.5 mi (18.6 km) from Merdeka Square.

What's nearby

  • Sunway Pyramid Mall - 2 min walk
  • Sunway Lagoon Theme Park - 4 min walk
  • Sunway University - 12 min walk
  • Paradigm Mall - 6 min drive
  • Mid Valley Megamall - 11 min drive

Getting around

  • SS 15 - 3 min drive
  • Taman Bahagia Station - 7 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 19 min drive

Restaurants

  • ‪The Brew House - ‬2 min walk
  • ‪Cafe West - ‬2 min walk
  • ‪Replublic @ Sunway - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Helo Bali Fun Dance Club - ‬2 min walk

About this property

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Hotel connected to the convention center in Bandar Sunway with free local shuttle
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers 401 air-conditioned accommodations with free minibar items and safes. LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 401 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per night)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 88.00 for adults and MYR 44.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 61
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 148.00 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88.00 for adults and MYR 44.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per night
  • Rollaway bed fee: MYR 148.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio

Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 462 reviews" "
Rating 8 - Good. 179 out of 462 reviews" "
Rating 6 - Okay. 26 out of 462 reviews" "
Rating 4 - Poor. 12 out of 462 reviews" "
Rating 2 - Terrible. 9 out of 462 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Winli

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vikneswari

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.. accomodating staffs.. and beautiful hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great Sunway hotel
This hotel is one of the smaller Sunway hotels. The dining and in house facilities reflect that. It is however very handy to the mall, with the entrance virtually just off the lobby. As with all hotels in this family the rooms are great and of generous size.
Stayed 1 night in Aug 2024

6/10 Okay

Neil

Business traveller
Unfortunately I did not have any hot water on the last day, the water was not hot there was no water
Stayed 4 nights in Aug 2024

4/10 Poor

CRIMMINS

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk staff
Pre paid for a room with king sized bed. First I was told they were putting me in a different hotel, after I said I wanted to stay in the hotel I booked they then told me (not asked) that my room was two single beds. Initial check in I was ignored until someone went to back room to get the desk staff out, then halfway through check in he abruptly told me someone else would finish my check in, as he then detoured to end of front desk to start checking in aircrew. Made me feel like bottom priority, I have stayed at this hotel many times but this will now be last time I stay at this hotel, so rude.
Stayed 2 nights in Aug 2024

10/10 Excellent

CRIMMINS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ignatius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

6/10 Okay

Wai Bee

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Dennis

Business traveller
Disliked: Room comfort
Room was okay but super noisy. Could hear loud music and people speaking and shouting. The walls must be made of paper…
Stayed 3 nights in Aug 2024

8/10 Good

Leigh Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Did not accommodate when we wanted to extend our stay
Stayed 4 nights in Jul 2024

6/10 Okay

Salem

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

RAYCHEAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth of money
Clean and spacious. Convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Addison

Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good quality
Great and clean room. Amazing location. Would come back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunway Lagoon Hotel is my go-to Kuala Lumpur accommodation due its convenience of location, the friendliness and professionalism of the staff, and its value.
Stayed 3 nights in Jul 2024

10/10 Excellent

June

Stayed 3 nights in Jun 2024

8/10 Good

SOAK WAN

Liked: Cleanliness, property conditions & facilities
Convenient to get around the area for food and shopping
Stayed 8 nights in Jun 2024

6/10 Okay

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet for 88 ringetts was mediore at best. I felt totally ripped out in terms of value for having my laundry done at the hotel What cost me $5 in Bali cost me $63 at this hotel. This is outrageous and I do not plan to stay here again because of it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and overlooking the water park. Attached to a big mall with lots of dining options. Absolutely loved our stay.
Stayed 3 nights in May 2024

8/10 Good

MD Mazlan

Stayed 4 nights in Apr 2024

8/10 Good

KAI YIN GABRIEL

Liked: Cleanliness, property conditions & facilities
good!
Stayed 3 nights in Apr 2024

10/10 Excellent

Khairul Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 2 nights. Very clean and refreshing, with floral scent throughout the lobby to welcome guests. Rooms and corridors extremely clean and looks new. Mall just next door, very convenient. Definitely will stay here again in the near future.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Sai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service , thank you for everything’s 🙏🙏🙏
Stayed 1 night in Apr 2024