4/10 Poor
Raymund
Travelled with partner
6 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is central to the city center of Toulouse and the hotel is clean . Also, the office is very helpful and the check in and out times are more hours than most hotels - check in is at 2pm but they check you in a little earlier if they can , And check out is not a strict 11, so one can be not as stressed to check out than some places that check out at 10.
My biggest complaint is the size of the room which looks much bigger in pictures and accessibility to the room which is on the 3rd floor and there is no elevator so we had to walk three flights of stairs each time. i know there may be budget concerns on putting up an elevator or that there may be no space to put one.
Another thing I didn’t like is the lack of room coffee available in the lobby room which i thought was a basic amenity in any hotel This is somewhat my fault because i should have checked first that it was part of the amenities it totally went over my head.
As far as access to the rooms they still had the old fashioned key on a chain instead of a magnetic strip card .They should invest in this this not so new technology , as it reduces probability of keys lost by the guests.
But i’m appreciative that we did have a great time in Toulouse and we had a satisfactory place to sleep .
Raymund
Stayed 1 night in Jul 2024
