Hôtel Le Pastel

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Le Pastel

Meeting facility
Economy Twin Room | View from room
Exterior
View from property
Standard Single Room | View from room

Reviews

6.4 out of 10

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1 Rue de l'Orient, Toulouse, 31000
  • Garonne
    5 min walk
  • Victor Hugo Market
    7 min walk
  • Place Wilson
    8 min walk
  • Toulouse (TLS-Blagnac)
    13 min drive

Room options

Economy Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Economy Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Economy Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Comfort Twin Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Toulouse

With a stay at Hôtel Le Pastel, you'll be centrally located in Toulouse, within a 15-minute drive of Cité de l'Espace and Airbus. .This hotel is 0.2 mi (0.4 km) from Canal du Midi and 0.6 mi (0.9 km) from Victor Hugo Market.

What's nearby

  • Place Wilson - 8 min walk - 0.7 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km
  • Capitole de Toulouse - 10 min walk - 0.8 km
  • Pont Neuf - 20 min walk - 1.7 km

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪Les Frères Chapelier - ‬2 min walk
  • ‪Kebab et Compagny - ‬1 min walk
  • ‪Opium Club - ‬4 min walk
  • ‪Regis Burger - ‬3 min walk
  • ‪Pho Saigon - ‬3 min walk

About this property

Hôtel Le Pastel

Boardwalk/promenade Toulouse hotel in Toulouse City-Centre with a 24-hour business center
Hôtel Le Pastel offers 21 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 21 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Toulouse? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: EUR 10.00 per person
  • 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Cots/infant beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (215 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Raised toilet seat
  • 2 steps to reach property

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Secured self parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Property Registration Number 750 387 276

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Hôtel Le Pastel Reviews

Reviews

6.4
Rating 10 - Excellent. 69 out of 431 reviews" "
Rating 8 - Good. 118 out of 431 reviews" "
Rating 6 - Okay. 116 out of 431 reviews" "
Rating 4 - Poor. 64 out of 431 reviews" "
Rating 2 - Terrible. 64 out of 431 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get clean towels the whole time. Didn’t see anyone there
Stayed 7 nights in Apr 2024

4/10 Poor

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
Stayed 2 nights in Apr 2024

8/10 Good

Holger P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to sleep
Cheap price, clean, had the basics.
Stayed 2 nights in Mar 2024

4/10 Poor

Mahdi

Disliked: Staff & service, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Svitlana

Stayed 1 night in Dec 2023

2/10 Terrible

Leonardo, Neubiberg

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023

4/10 Poor

Gary

Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
For the money go elsewhere
Front desk wasn't there when I showed up. Came walking down street about ten minutes after I arrived and stood out front. Tiniest shower ever, can't control AC temp in room, no hand towel or shower mat and the room I had was on front at street level. Super noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

tanmohitbir riar

Liked: Staff & service, property conditions & facilities
The staff were brilliant and the room was neat and tidy. I’d recommend this place
Stayed 1 night in Jul 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful booking here
I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Stayed 1 night in Jun 2023

8/10 Good

Karla renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

carlos, new york

Stayed 1 night in Feb 2023

8/10 Good

Carmen

Stayed 1 night in Dec 2022

2/10 Terrible

Jean-Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved and paid a week in advance for a room. The room I was given was smelling cigarette smoke as if someone just smoked an entire pack. I asked the front desk to change room but they told me that they didn't have any other available. I couldn't open the windows because they were sealed. The air conditioning unit was very weak so I ended up sleeping in a smoked room. It was very late at night when I arrived so I didn't try to find another place. The staff was like "sorry but his is the way it is and nothing can be done". The place was dirty and very small. The photos make it look much nicer than it is. I have travelled all around the world and have rarely encountered such a rip off . Anyways, it's cheap but you get a very cheap experience in return.
Stayed 1 night in Sep 2022

6/10 Okay

Zena

Liked: Cleanliness
Tiny did I mention tiny
A necessary stay due to train connections. Creepy place with dude painted on the wall in my closet sized room. I think theu orderthe bathroom from the caravan maker.. it was So small! No elevator but ac was good - well room was tiny could have cooled it with an ice cube
Stayed 1 night in Jul 2022

8/10 Good

Kevin

Stayed 2 nights in May 2022

8/10 Good

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff. Room very small but not a problem for me. My only criticism was I was on top/4th floor & there’s no lift. That’s fine for me but others might struggle. I’d stay here again & in the same room, all good.
Stayed 2 nights in Jun 2022

6/10 Okay

Michael

Stayed 1 night in May 2022

8/10 Good

Carl, Aylesbury

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

JL

Business traveller
Liked: Cleanliness
Small rooms, but relatively clean and quiet. No elevator.
Stayed 1 night in Apr 2020

10/10 Excellent

Matt

Stayed 1 night in Mar 2020

6/10 Okay

Denis

Liked: Staff & service, property conditions & facilities, room comfort
Good
The place is worth the price you pay, don’t expect so much, everything was okey, just the bathroom was quite unclean and with strange smell
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not worthy to stay
Check-in There was nobody at the reception. So, I had to wait outside in cold. When finally the receptionist showed up,he didn't even say hi even though I said. He went to the microwave straight to warm his sandwich. I asked him to do check in and he reluctantly did so. But, he spoke zero English. Housekeeping They failed to leave towels. The towel I finally got had some yellow dirt. Noise I'm my room, I could hear all the steps on the stairs. In the middle of the night at 3:30am, the receptionist and another man were talking and laughing so loud about 15 minutes. Then, the man walked upstairs with his heavy shoes and some luggage. He bumped the luggage every a few steps so it was so loud. I couldn't sleep well at all and my stay there was very unpleasant.
Stayed 2 nights in Dec 2019

6/10 Okay

Libery

We encountered an old
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Nice pillows. Good shower. Room and bathroom were clean. There were lots of stairs to the 4th floor tho! Room was small, but fine.
Stayed 1 night in Dec 2019