4/10 Poor
Verified traveller
Travelled with family
15 Jan 2024
Majestic View Jan '24
Whe. We arrived at the property the "inspector" was there finalizing. We waited for him to give us the all clear around 4pm which was perfectly fine. He did say that the hot tub was not cleaned and he would be sending someone out. After getting unloaded and starting to settled in we discovered the fireplaces did not work so we contacted the property guest line and were told they would put in a workorder. Nothing on either the fireplace issue or the hot tub happened during the first night. On our 2nd day in the afternoon someone finally came to clean the hot tub. No one ever came for the fireplaces. We had to call again on the 2nd day due to high winds displacing the grill and furniture on the porch and apparent damage to the gas line for the grill. The repair men came on the 3rd morning. We expected these amenities to be available throughout our stay. The bed in the main floor was horrible and the internet didnt stay connected. I have used Hotels.com and many rentals through VRBO and this is by far the poorest rental service we have received. Highly dissappointed in this trip...
Verified traveller
Stayed 4 nights in Jan 2024