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Oriental Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oriental Hotel

View from property
Exterior
Premium bedding, down duvets, in-room safe, desk
Outdoor wedding area
View from property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
25 Kyomachi, Chuo-ku, Kobe, Hyogo-ken, 650-0034
  • Kobe City Hall
    4 min walk
  • Motomachi Shopping Street
    5 min walk
  • Meriken Park
    7 min walk
  • Kobe (UKB)
    8 min drive

Room options

View all photos for Executive Twin Room, Non Smoking, Harbour View (14-16F)

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room, Non Smoking, Harbour View (14-16F)

  • 37 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room, Non Smoking, Harbor View (Oriental Floor)

Premium bedding, down duvets, in-room safe, desk

King Room, Non Smoking, Harbor View (Oriental Floor)

  • 34 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Non Smoking, City View (Oriental Floor)

King Room, Non Smoking, City View (Oriental Floor)

King Room, Non Smoking, City View (Oriental Floor)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking, City View (Oriental Floor)

Premium bedding, down duvets, in-room safe, desk

Twin Room, Non Smoking, City View (Oriental Floor)

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Harbour View (14-16F)

Executive Room, 1 King Bed, Non Smoking, Harbour View (14-16F)

Executive Room, 1 King Bed, Non Smoking, Harbour View (14-16F)

  • 37 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Non Smoking

King Suite, Non Smoking

King Suite, Non Smoking

  • 114 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Harbour View (Oriental Floor)

Premium bedding, down duvets, in-room safe, desk

Twin Room, Non Smoking, Harbour View (Oriental Floor)

  • 34 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking, City View (8-13F)

Deluxe Twin Room, Non Smoking, City View (8-13F)

Deluxe Twin Room, Non Smoking, City View (8-13F)

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View (14-16F)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, City View (14-16F)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Harbour View (8-13F)

Deluxe Room, Non Smoking, Harbour View (8-13F)

Deluxe Room, Non Smoking, Harbour View (8-13F)

  • 42 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking, City View (14-16F)

Premium bedding, down duvets, in-room safe, desk

Executive Twin Room, Non Smoking, City View (14-16F)

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kobe

In the heart of Kobe, Oriental Hotel is within a 5-minute drive of Meriken Park and Kobe Harborland. .This luxury hotel is 1.2 mi (1.9 km) from Kobe Anpanman Children's Museum & Mall and 2.3 mi (3.7 km) from Port of Kobe.

What's nearby

  • Meriken Park - 7 min walk - 0.7 km
  • Kobe Tower - 18 min walk - 1.6 km
  • Kobe Harborland - 2 min drive - 1.6 km
  • Kobe Anpanman Children's Museum & Mall - 2 min drive - 1.9 km
  • Port of Kobe - 4 min drive - 3.7 km

Getting around

  • Kyukyoryuchi Daimarumae Station - 5 min walk
  • Kobe Sannomiya Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 72 min drive

Restaurants

  • ‪ロビンソン - ‬1 min walk
  • ‪Salon15 TOOTH TOOTH 旧神戸居留地十五番館 - ‬2 min walk
  • ‪ジョルオーネ (GIORONE) - ‬1 min walk
  • ‪YURT - ‬2 min walk
  • ‪そば処花りん - ‬1 min walk

About this property

Oriental Hotel

Luxury hotel connected to a shopping center in Kobe City Centre with 3 restaurants
Oriental Hotel offers 116 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at The House of Pacifc, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
J.W. Hart - This bar serves light fare only. Open daily.
Kobe・Sushi Kanesaka - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 5060 for adults and JPY 2530 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The House of Pacifc
  • J.W. Hart
  • Kobe・Sushi Kanesaka
  • Medium Rare
  • J.W. Hart Cafe

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 12000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Oriental Hotel Kobe
Oriental Kobe
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe

Oriental Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 494 out of 625 reviews" "
Rating 8 - Good. 107 out of 625 reviews" "
Rating 6 - Okay. 15 out of 625 reviews" "
Rating 4 - Poor. 7 out of 625 reviews" "
Rating 2 - Terrible. 2 out of 625 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I was so pleasantly surprised, it had amazing views, super helpful staff and amazing rooms and amenities. If it wasn’t a little above my price range I wish I could have stayed all week.
Stayed 1 night in Jul 2024

6/10 Okay

Justin

Stayed 1 night in Jul 2024

10/10 Excellent

Wing Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Junko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel does not have the lobby on the first floor. We need to go to 17th floor. There is only one staff at the hotel entrance at the first floor and I had a hard time to get a tax cab. One stuff at the entrance is not acceptable at all for the price I paired to stay at this hotel. The credit card reader did not work well to read my foreign credit card.
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast Beautiful and spacious room Very helpful staff went above and beyond to find us restaurant reservations
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
I’ve stayed here a number of times and it’s always the same (in a good way) - lovely, well-maintained property, excellent and thoughtful service, central location and - do yourself a favour - room service breakfast is terrific, while the breakfast room buffet’s a bit generic.
Stayed 1 night in May 2024

10/10 Excellent

William, Pointe claire

Liked: Staff & service, amenities, property conditions & facilities
It was a very good quality hotel. In a very nice part of the city
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in May 2024

10/10 Excellent

CHENG

Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful and luxurious hotel I've ever stayed in. The facilities were excellent, the staff were attentive and friendly. My favorite thing about my stay was the room itself and the amenities in the room. The bathroom (shared shower and large soaking tub) was a treat, especially the aromatic bath salts after a long flight. I hope to return to Kobe and stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Exceeded our expectations. Gorgeous hotel with beautiful and well maintained rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Amnon

Stayed 2 nights in Apr 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, but failed to pick us up from our cruise ship—over an hour late so we ended up with a taxi after major language issues. Good location, but rooms are not modernized. Decent value for money but probably will try another hotel on next visit.

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in Kobe close to transportation
Stayed 1 night in Mar 2024

10/10 Excellent

Matheus

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes but...
it was only one night stay but it was the most pleasant stay as always. the only one odd thing we saw was the homeless lady was hanging around the main entrance at night. The next morning when we were leaving, she was still there deeply sleeping on the chair. She is no harm. Kind of famous quiet homeless lady in the neighborhood without any bothersome behavior whatsoever. But still it's not great for the hotel reputation and we worried about how tourists think about the whole situation. Other than that it's always almost perfect at this best hotel in KOBE. We are so proud of ORIENTAL HOTEL.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed!
Stayed 7 nights in Feb 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the center of Kobe, staff were amazing. Breakfast is as good as it gets!
Stayed 1 night in Mar 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and luxurious accommodations.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wan Kyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dylan, Redmond

Stayed 1 night in Dec 2023

8/10 Good

Yoshihisa

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast hasn't changed since my last stay, could use a little more freshness...
Stayed 1 night in Dec 2023