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Hotel Muyu Tulum

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Muyu Tulum

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Front of property
Point of interest
Reception
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle Polar Pte., Calle Geminis Norte, Tulum, QROO, 77760
  • Dos Aguas Park
    4 min walk
  • Hospital de Tulum
    9 min walk
  • Temple of Doom
    3 min drive
  • Tulum, Quintana Roo (TUY)
    5 min drive

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

A stay at Hotel Muyu Tulum places you in the heart of Tulum, within a 5-minute drive of Tulum National Park and Gran Cenote. .This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 3.5 mi (5.6 km) from Las Palmas Public Beach.

What's nearby

  • Tulum National Park - 3 min drive - 2.3 km
  • Gran Cenote - 5 min drive - 4.6 km
  • Tulum Mayan Ruins - 7 min drive - 3.8 km
  • Las Palmas Public Beach - 13 min drive - 5.6 km
  • Playa Paraiso - 16 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive

Restaurants

  • ‪Don Cafeto - ‬2 min walk
  • ‪Las Hijas de la Tostadas - ‬2 min walk
  • ‪Cetli - ‬1 min walk
  • ‪La Gloria de Don Pepe - ‬3 min walk
  • ‪Bonita Burgers - ‬2 min walk

About this property

Hotel Muyu Tulum

Hotel with free breakfast, near Tulum National Park
Hotel Muyu Tulum offers 25 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. 42-inch Smart televisions come with Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 25 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Hotel Muyu Tulum has a restaurant on site.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Netflix

More

  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between May 8 and May 17.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Muyu Tulum Hotel
Hotel Muyu Tulum Tulum
Hotel Muyu Tulum Hotel Tulum

Hotel Muyu Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 60 reviews" "
Rating 8 - Good. 13 out of 60 reviews" "
Rating 6 - Okay. 6 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eva

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Stayed 4 nights in Mar 2024

4/10 Poor

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Stayed 6 nights in Apr 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

10/10 Excellent

Tianting, staten island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel.
Stayed 2 nights in Jan 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

6/10 Okay

karen

Stayed 2 nights in Jan 2023

10/10 Excellent

Gerardo Daniel

Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Emily

Stayed 1 night in Sep 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience 10/10
Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
Stayed 2 nights in Jul 2022

10/10 Excellent

Cindy

Stayed 2 nights in Jul 2022

10/10 Excellent

Ingo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
unobjectionable hotel but also not special
Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Stayed 3 nights in Mar 2022

10/10 Excellent

Barna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this place
Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
Stayed 2 nights in Mar 2022

10/10 Excellent

Rosario

Stayed 2 nights in Mar 2022

8/10 Good

Jorge

Stayed 1 night in Feb 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Stayed 2 nights in Feb 2022

6/10 Okay

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
Stayed 3 nights in Nov 2021

10/10 Excellent

Jorge Sibaja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio al cliente
Stayed 5 nights in Dec 2021

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Highly recommend
The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Stayed 3 nights in Dec 2021

10/10 Excellent

eduardo

Stayed 1 night in Nov 2021