Staff are extremely good.
It is very clean and nice, unfortunately the building is constructed with thin materials, thus, you hear all sorts of noise from neighbours and people walk through the hallways.
Air conditioner is turned on upon the request, but we did not know, thus, it was very hot for the first 2 days. It was 28C on the third day and finally asked the front desk, then, we found out they turn on upon request by rooms.
It is a little far from the center of Torino or away from the train/bus stations.