Candlewood Suites Tyler, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Tyler, an IHG Hotel

Property amenity
Exterior
Suite, 1 Queen Bed with Sofa bed
Studio Suite, 2 Double Beds
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
315 E Rieck Rd, Tyler, TX, 75703
  • Broadway Square Mall
    17 min walk
  • Applebee's Grill + Bar
    5 min walk
  • Tyler Bus Station
    7 min drive
  • Tyler, TX (TYR-Pounds Regional)
    19 min drive

Room options

Studio Suite, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Tyler

A stay at Candlewood Suites Tyler, an IHG Hotel places you in the heart of Tyler, within a 5-minute drive of Rose Rudman Park and Broadway Square Mall. .This hotel is 2.5 mi (4.1 km) from CHRISTUS Mother Frances Hospital - South Tyler and 2.9 mi (4.7 km) from Faulkner Park.

What's nearby

  • Broadway Square Mall - 17 min walk
  • The Village at Cumberland Park - 5 min drive
  • University of Texas at Tyler - 6 min drive
  • Tyler Junior College - 6 min drive
  • UT Health Tyler - 6 min drive

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 19 min drive

Restaurants

  • ‪Chuy's Tex-Mex - ‬12 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪China King - ‬2 min drive
  • ‪Olive Garden - ‬6 min walk

About this property

Candlewood Suites Tyler, an IHG Hotel

Hotel in Tyler with a 24-hour fitness center and a 24-hour front desk
Candlewood Suites Tyler, an IHG Hotel offers 64 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 64 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and you can also request rollaway/extra beds (surcharge).
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and barbecue grills. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Planning an event in Tyler? This hotel has 291 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Computer station
  • Conference space (291 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Candlewood Suites Tyler, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 238 reviews" "
Rating 8 - Good. 73 out of 238 reviews" "
Rating 6 - Okay. 24 out of 238 reviews" "
Rating 4 - Poor. 15 out of 238 reviews" "
Rating 2 - Terrible. 14 out of 238 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kaleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me in quick.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Stayed 8 nights in May 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Laurenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.
Stayed 3 nights in May 2024

4/10 Poor

Feedell

Stayed 1 night in May 2024

6/10 Okay

Leisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.
Stayed 1 night in May 2024

2/10 Terrible

Mykayla

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The front desk lady is very rude and unprofessional.
Stayed 1 night in May 2024

8/10 Good

jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesies of the staff
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Celinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charging a $7 additional fee is ridiculous on top of the hotel cost. The hotel was clean but it could use a little maintenance. I won’t stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024

10/10 Excellent

clarissa

Liked: Cleanliness

6/10 Okay

KEITH

Liked: Staff & service
The restaurants are not inside the hotel they are 5 minutes away walking To list this property as having a restaurant is not correct
Stayed 1 night in Nov 2023

8/10 Good

Brigid

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A joke
The tv didn’t work initially. Room smelled. I reserved a handicap… did not get one. No ice machine. No breakfast. Will never go back to that location
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Stayed 1 night in Oct 2023

10/10 Excellent

Angelia

Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Its good
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

4/10 Poor

Ronald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a poor place
Terrible facility. Room smelled moldy. Hallways stink from all the cooking in rooms. Place feels like a transient house. No ice available for guests. Rooms have ice maker in freezer, but no ice there already.
Stayed 1 night in Jul 2023