DoubleTree by Hilton Asheville - Biltmore

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Meeting facility
Bar (on property)
Indoor pool
Reception
Premium Room, 1 King Bed, Accessible, Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

Map
115 Hendersonville Road, Asheville, NC, 28803
  • Historic Biltmore Village
    7 min walk
  • Mission Hospital
    3 min drive
  • The Orange Peel
    4 min drive
  • Asheville, NC (AVL-Asheville Regional)
    16 min drive

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Junior Suite One Queen and One Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two Double Beds Non-Smoking with Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Two Queen Beds Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

One King Bed Non-Smoking with Balcony

  • Sleeps 2
  • 1 King Bed

Suite One King Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed

One King Bed

  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds with Balcony

  • Sleeps 6
  • 2 Double Beds

Suite One King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Classic, One King and One Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Two Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Asheville

When you stay at DoubleTree by Hilton Asheville - Biltmore in Asheville, you'll be in the historical district, within a 15-minute drive of Biltmore Estate and Harrah's Cherokee Center - Asheville. .This family-friendly hotel is 0.3 mi (0.4 km) from Cathedral Of All Souls and 0.4 mi (0.6 km) from Historic Biltmore Village.

What's nearby

  • Historic Biltmore Village - 7 min walk
  • The Orange Peel - 4 min drive
  • Harrah's Cherokee Center - Asheville - 5 min drive
  • Asheville Mall - 5 min drive
  • Biltmore Estate - 11 min drive

Getting around

  • Asheville Regional Airport (AVL) - 16 min drive

Restaurants

  • ‪Biltmore Estate - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Creamery at Antler Village on Biltmore Estates - ‬7 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Asheville - Biltmore

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy American cuisine at TGI Fridays, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Asheville? This hotel has 129120 square feet (12000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
TGI Fridays - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
The Market Place - This coffee shop specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open 24 hours.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: USD 9-16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • TGI Fridays
  • The Market Place

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (129120 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews" "
Rating 8 - Good. 245 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 39 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility other than the over flowing trash in front of the lobby entrance. Also, check in is 4 even though their website says 3. They’re supposed to fix it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience to the Biltmore an ssurrounding area. We will definitely stay again on a return trip
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk ladies were especially friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff. Carla was excellent and gave us some history of the property and very helpful with fining dining.hot tub and pool clean. Will stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

nichole r

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Deborah, Brunswick

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
One of the elevators was out of service and mad for a much longer walk. Their cookies were good. Night staff were extremely friendly. Breakfast was not included in the price of the stay. Close to downtown and the Biltmore. A lot of restaurants within 5 miles but no sit down breakfast restaurants. No microwave!!
Stayed 2 nights in Sep 2024

6/10 Okay

Heriberto

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs renovations
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Stayed 3 nights in Aug 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Christina

Liked: Staff & service
There were a few cops dealing with a disturbance in the parking lot when I arrived. Not sure how safe the area is. I noticed a security person in the parking lot when I left at 4:30am but he didn’t make sure I got to my car ok he headed inside. The first night you could hear a dog barking and the next morning also. When I asked the front desk about it she said it was the floor above me and did I want to change rooms. Shouldn’t the people with dogs be put further away from other guests if possible? Why should I have to move. The second night there was another dog barking on my floor it sounded like it was right in the hallway it was so loud. It was the worst hotel experience I’ve had with noise from dogs barking. The room felt cheap for the star rating. I expected better.
Stayed 2 nights in Aug 2024

8/10 Good

scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything was above average with the exception of water pressure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room that was clean and the climate control kept the room comfortable. The cookie was an amazing added bonus. It was very close to Biltmore Estate and downtown Asheville. I would recommend this hotel to a friend.
Stayed 2 nights in Aug 2024

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

WILLIAM

Travelled with family
Liked: Cleanliness
Terrible toilet tissue. Very thin! Expensive breakfast - could be complimentary with cost of room.
Stayed 1 night in Aug 2024

4/10 Poor

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

JEFF

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Teresa, Fairburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service
Was interrupted by staff opening my door without taking time to determine if we were in the room POOR!!
Stayed 1 night in Aug 2024