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Universal Hotel Urumqi

4.5 star property

Photo gallery for Universal Hotel Urumqi

Exterior
Lobby
Superior Double Room
Hallway
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No.76 South Beijing Road, Xinshi District, Ürümqi, Xinjiang, 830011
  • Xinjiang Uygur Autonomous Region Museum
    ‪4 min drive‬
  • Hongshan Park
    ‪7 min drive‬
  • Xinjiang International Grand Bazaar
    ‪10 min drive‬
  • Urumqi (URC-Diwopu Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 46 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Presidential Suite

Presidential Suite | Bathroom

Presidential Suite

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 85 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

Business Suite

Business Suite

  • 62 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Deluxe Room

Business Deluxe Room

Business Deluxe Room

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Buffet

Hilton Urumqi

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (43)
The price is NZ$195
for 1 room
includes taxes & fees
6 May - 7 May
Hilton Urumqi

About the area

Ürümqi

With a stay at Universal Hotel Urumqi in Ürümqi (Xinshi District), you'll be a 4-minute drive from Xinjiang Uygur Autonomous Region Museum and 7 minutes from Hongshan Park. .This luxury hotel is 0.3 mi (0.4 km) from Xinjiang Medical University and 1.9 mi (3 km) from Xinjiang People's Hall.

What's nearby

  • Xinjiang Medical University - 5 min walk - 0.5 km
  • Xinjiang Uygur Autonomous Region Museum - 4 min drive - 3.3 km
  • Hongshan Park - 7 min drive - 7.0 km
  • Xinjiang International Grand Bazaar - 10 min drive - 10.0 km
  • Xinjiang International Convention and Exhibition Center - 10 min drive - 9.0 km

Getting around

  • Ürümqi Railway Station - 14 min drive
  • Urumqi (URC-Diwopu Intl.) - 17 min drive

Restaurants

  • ‪环球酒店 - ‬1 min walk
  • ‪忆久久酒吧 - ‬3 min walk
  • ‪乌鲁木齐博峰吧 - ‬1 min walk
  • ‪柒日咖啡 - ‬2 min walk
  • ‪巷里向外咖啡烘培馆 - ‬1 min walk

About this property

Universal Hotel Urumqi

Luxury hotel with 3 restaurants and a fitness center
Universal Hotel Urumqi offers 357 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ürümqi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 357 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant serves lunch and dinner.
Onsite venue #3 - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CNY 115 for adults and CNY 115 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 115 for adults and CNY 115 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Universal Urumqi
Universal Hotel Urumqi Hotel
Universal Hotel Urumqi Ürümqi
Universal Hotel Urumqi Hotel Ürümqi

Universal Hotel Urumqi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Wuqiang, Sale

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It is very convenient to reach the hotel by underground from airport. The facilities are little old. The breakfast is very good.
Stayed 4 nights in Aug 2023

4/10 Poor

zhengkai

Disliked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Possibly the best hotel in Urumqi. A solid 4 Star

I had a one night stop over in Urumqi in August 2018. The airline had complimentary hotel arrangement but I booked Universal Hotel on my own. It is a solid 4 star hotel with a luxury ambiance and rooms are tidy and comfortable. The hotel has good restaurants, including one with Muslim (halal) meals. The distance is about 20 Mins from the airport and that makes it quite convenient. There is a night club right beside the property and that does make it a bit noisy. One downside: Hardly any one speaks English at the reception and this one person named BILL was my focal point of contact for queries.
Stayed 1 night in Aug 2018

10/10 Excellent

SAMYANGCHEMICALCO

Stayed 1 night in Jul 2024