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Buffet resturant had a different variety evry night and was very tasty, staff was very friendly and helpful. House reef was wonderful and beginner snorkeling friendly.

Amazing location with equally amazing staff, facilities, rooms and dining options. It really lived up to the hype.

Our stay had highs and lows. The best part was the incredible staff - always friendly and helpful. The hotel was also spotless, thanks to the amazing cleaner. Another highlight was its location, just steps from Bikini Beach, making it easy to enjoy the beautiful shoreline. However, there were several issues. We booked a room with a balcony and sea view but got a small window facing a brick wall. Management first denied the mistake, then blamed Expedia, despite Expedia confirming the hotel controlled the listing. The hotel refused to take responsibility or offer compensation. The bathroom had a persistent drain smell, which returned every time we used the shower. With no balcony or large window, airing it out was impossible. Breakfast was meant to be European-style but was a strange mix of foods—though you could order an omelette. Many excursions were cancelled due to low sign-ups. The whale shark trip, advertised as exclusive for hotel guests, was shared with 16 others from different hotels, some of whom paid less than we did. It lasted seven hours instead of four, with no proper food provided. The house reef excursion was lovely, but guides seemed more focused on filming for social media than helping guests. While the staff were fantastic, management lacked accountability. With better organisation, this hotel could be amazing.

Great resort with very friendly and helpful staff. Beautiful scenery Modernised interior for the over water villa. Comfortable stay

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Beautiful property but the staff and service was excellent, Jerry looked after us and will give him 5 stars, when we were not happy with pictures the photographer took, Jerry to us to some beautiful place and took excellent pictures all on his own, Jerry 👏👏👏💯