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Keystone Hotel

2.5 star property

Photo gallery for Keystone Hotel

Fishing
Building design
Laundry room
Standard Suite, Multiple Beds, Non Smoking, Private Bathroom
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
400 Egan St, Valdez, AK, 99686
  • Place, Valdez Post Office
    ‪1 min walk‬
  • Place, Valdez Museum
    ‪5 min walk‬
  • Place, Valdez Convention and Civic Center
    ‪6 min walk‬
  • Airport, Valdez, AK (VDZ)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Private Bathroom

Family Suite, Multiple Beds, Non Smoking, Private Bathroom

Family Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior
Best Western Valdez Harbor Inn
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 661 reviews
The price is NZ$246
includes taxes & fees
15 Dec - 16 Dec
Best Western Valdez Harbor Inn

About the area

Valdez

Located in Valdez, Keystone Hotel is just steps from Valdez Post Office and 4 minutes by foot from Valdez Museum. .This hotel is 0.2 mi (0.4 km) from Valdez Convention and Civic Center and 0.5 mi (0.8 km) from Columbia Glacier.

What's nearby

  • Valdez Post Office - 1 min walk - 0.2 km
  • Ruth Pond Park - 4 min walk - 0.4 km
  • Valdez Museum - 5 min walk - 0.4 km
  • Valdez Convention and Civic Center - 6 min walk - 0.5 km
  • Columbia Glacier - 9 min walk - 0.8 km

Getting around

  • Valdez, AK (VDZ) - 7 min drive

Restaurants

  • ‪The Fat Mermaid - ‬8 min walk
  • ‪The Roadside Potatohead - ‬10 min walk
  • ‪The Wheel House - ‬7 min walk
  • ‪Nat Shack - ‬10 min walk
  • ‪Mike's Palace - ‬9 min walk

About this property

Keystone Hotel

Hotel with free breakfast, steps from Valdez Post Office
Keystone Hotel offers 104 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 104 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a picnic area. Additional amenities at this hotel include barbecue grills, a vending machine, and bike storage.
A complimentary continental breakfast is served daily from 5:30 AM to 9:00 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request).
A complimentary continental breakfast is served each morning between 5:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 9:00 PM on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:00 AM

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No lift

More

  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Free local calls
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 4:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 20 and May 18.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Keystone Hotel Valdez
Keystone Valdez
Keystone Hotel Hotel
Keystone Hotel Valdez
Keystone Hotel Hotel Valdez

Reviews

Keystone Hotel Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 186 out of 937 reviews
Rating 8 - Good. 275 out of 937 reviews
Rating 6 - Okay. 240 out of 937 reviews
Rating 4 - Poor. 155 out of 937 reviews
Rating 2 - Terrible. 81 out of 937 reviews

Reviews

8/10 Good

Vickie, Elko

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Sep 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A nice place. The hallway smelled like oil but the management said it was getting better. Breakfast was okay.
Stayed 1 night in Aug 2025

8/10 Good

Gayle

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Alaska trip

Basic accommodations, bed was comfortable, room clean but needs updating. Breakfast was awful.
Stayed 2 nights in Sep 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

6/10 Okay

Clyde

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy. Absolutely disgusting. Floors in the hallway look like they’ve never been vacuumed. Ever. Shower and sink faucets falling apart. Shower stall itself falling apart. The walls and all painted surfaces are incredibly dirty and stained. Bed linens were thin and stained. I assume they were laundered and just stained, but didn’t take any chances and slept above the covers. Yech. The first room we were assigned wasn’t cleaned properly and smelled like insecticide. The second room was cleaner. The hotel is in a good location and has potential to be really cute and unique. It can’t ever be super-luxurious because of what it is made from, but I think that could definitely be turned into an asset- it’s interesting and niche. People would feel a little closer to history. But you HAVE GOT to properly clean and maintain it. Please do better.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Stay elsewhere if your budget allows

This is an old, run down place and quarters are very tight and cramped. There is a handicapped ramp but NO ELEVATOR. I'm 72 and have arthritis and they stuck me on the 2nd floor which meant I hauled a 50 lb. Suitcase up a set of stairs with no offer of help. Breakfast was pretty good but carpet was old and stained and looked like no one had tried to vacuum it in weeks.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not the greatest.

Way more run down than the pictures show. The carpet in our rooms were heavily stained and we had paint peeling off the wall above the window. The room had a slightly strange smell upon arrival but it did end up going away and wasn’t noticeable after a few hours. The furniture was heavily used and extremely worn. The nicest part of the rooms were the bathrooms. Every vending machine I saw was out of order and the breakfast area wasn’t that clean so we only ate the first morning. Both nights there was a lot of noise above us, like someone moving furniture at 10pm. We had asked in advance to have rooms right next to each other, which was confirmed before our stay and we were told we were locked in side by side. Upon arrival, the gentleman who checked us in seemed a little confused and could only get us in the same hallway several rooms apart. Wouldn’t be such a big deal, but we were traveling with children and had asked so it could be more convenient for us all to have rooms right next to each other. At the end of the day with slim pickings in Valdez, it was a roof over our heads but I do wish we would’ve paid even more to stay somewhere else since looking back, the cost seems a little high anyway for the quality and the pictures did not match the actual condition of the hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is paper thin walls. Clean older building but worth the good price compared to other hotels in town.
Stayed 2 nights in Aug 2025

6/10 Okay

Qiaoqiao

Disliked: Cleanliness, amenities
It is a low end hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keystone is stinky

We arrived at the hotel and got our keys to our room, went upstairs to it and inside were trash cans full of garbage, sheets gone, blankets strewn across the furniture (maybe the sheets were in one of those piles). I went back downstairs and told the front desk, they said they have only one more room available. We lost our views, gained a room that upon entering immediately smelled like butane gas. Had to open the window and keep it open for a long time to air out. Even then, it continued to have a musky smell to it. 1 out of 5, would not recommend unless you have no choice.
Stayed 1 night in Aug 2025

4/10 Poor

Rebeca

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Incredibly outdated. Old and grungy. Bed was horrible. Nicest part of the room was the bathroom
Stayed 3 nights in Aug 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you like the smell of diesel fuel first thing in the morning, then this is the place. Carpet dirty, under the bed was flat nasty! No way to control the heat in the room. Continental breakfast was one step above getting a meal from a dumpster behind a restaurant. The reason I give a “poor” rating and not lower is, the shower was hot and powerful! Great way to warm up after a day of fishing in Valdez. It’s a converted pipeline man camp, which if I knew ahead of time, I have booked a room elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Patrick

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like gasoline because "the heater was just turned on" but the room only got colder. If you just need a bed for the night, it'll do, otherwise consider camping, you'll hear your neighbors less.
Stayed 2 nights in Aug 2025

6/10 Okay

Roger

Liked: Staff & service
Diesel smell in room but other than that was what you expect
Stayed 2 nights in Aug 2025

6/10 Okay

Siddharth

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yuyang

Stayed 1 night in Aug 2025

2/10 Terrible

Wendy

Do not recommend

This property is a dump. The furniture was falling apart, a foam mattress topper was put on top of an old mattress, there were holes in the wall, floor in the bathroom peeling up. Common areas not clean. The bed sore had likely not been washed in weeks. Cringe worthy. Stayed only as there were no other available rooms in Valdez
Stayed 2 nights in Aug 2025

8/10 Good

Vivek

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean have all the necessary stuff. Locations was good as well. Downside was the walls are thin and you are hear people from other rooms
Stayed 1 night in Aug 2025

6/10 Okay

CHUANPU

Stayed 2 nights in Aug 2025