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OttoH Charm Stay

3.0 star property

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Concierge desk
Concierge desk
Premium bedding, desk, blackout curtains, iron/ironing board
Standard Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Santisimo, 5, Valencia, 46003
  • University of Valencia
    ‪4 min walk‬
  • Turia Gardens
    ‪5 min walk‬
  • Plaza de la Reina
    ‪5 min walk‬
  • Valencia (VLC)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Triple Room

Premium bedding, desk, blackout curtains, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Valencia

A stay at OttoH Charm Stay places you in the heart of Valencia, within a 10-minute walk of Valencia Cathedral and Plaza del Ayuntamiento. .This pension is 0.5 mi (0.9 km) from Central Market and 2.4 mi (3.9 km) from City of Arts and Sciences.
View more Pensions in ValenciaOpens in a new window

What's nearby

  • Plaza de la Reina - 5 min walk - 0.5 km
  • Valencia Cathedral - 7 min walk - 0.6 km
  • Plaza del Ayuntamiento - 10 min walk - 0.9 km
  • Central Market - 11 min walk - 0.9 km
  • Estación del Norte - 16 min walk - 1.4 km

Getting around

  • Colon Station - 7 min walk
  • Valencia North Station - 14 min walk
  • Valencia Airport (VLC) - 22 min drive

Restaurants

  • ‪Birlibirloque Bar - ‬4 min walk
  • ‪Lienzo - ‬3 min walk
  • ‪Tasquita del Mar - ‬4 min walk
  • ‪Brunch Corner - ‬2 min walk
  • ‪Al Pomodoro - ‬3 min walk

About this property

OttoH Charm Stay

Pension in Valencia, a short walk to Valencia Cathedral
OttoH Charm Stay offers 8 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Valencia pension provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-in, express check-out, and an elevator.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

OttoH Charm Stay Motel Valencia
OttoH Charm Stay Motel
OttoH Charm Stay Valencia
OttoH Charm Stay Pension
OttoH Charm Stay Valencia
OttoH Charm Stay Pension Valencia

OttoH Charm Stay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 50 reviews
Rating 8 - Good. 11 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel, located close to the city and the sights. Room was perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and light. The bed was very comfortable. The location was great - close to the main attractions and bus stops, park etc. I was a little worried when I arrived as it was down a small side road, but in the evening it was very well lit and felt safe. The keycode locks were great as there was no need to carry a key and codes were emailed on the day of check in for a trouble free arrival. (Reception is only manned between 10-2.) There was an extra bed in my room made up as a 'day bed' sofa. Unexpectedly, there was a mini fridge and Nespresso machine. It would have been nice to know in advance as I could have brought some decaff pods from home! However, there were only espresso cups in the room so a big mug of coffee wasn't going to happen. Until I found a larger coffee cup in the reception area! I also found a water cooler machine downstairs (unfortunately only after I'd carried a 6 litre bottle back from the shop!). All in all, a great place to stay but a little more information about the facilities beforehand would have made it even better! I wouldn't hesitate to book this place again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, not fancy but perfectly simple. Loved staying there. Will definitely be back!
Stayed 4 nights in Oct 2024

8/10 Good

Jonathan, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. The twin beds were comfy and the air conditioner worked well to keep things comfy. Some minor issues were around the stained bed spread and the door that required us to slam it shut to lock. The room was basic and could have used a stool or something to keep our luggage out or the way. The location was ideal which is what you’re paying a premium for.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrey, Orange

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in a very quiet area of the old city, although only 5 minutes walk to everything you would need. The room is lovely and sympathetically restored, the bright orange bathroom is great! Check in and out was quick. Just of note - no mini fridge on the room. Although there is cold drinking water by reception, a fridge in the hot weather would be most welcomed.
Stayed 4 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Cute and clean. We had a lovely stay.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and location. Minor negatives.
Very good design and interiors. Comfortable stay. Central location. I was not very happy with the bath set up though. Even the wash basin is not suitable for kids.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Old Town. Very walkable. Spacious room.
Stayed 2 nights in Apr 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a self check in, which works great if you are expecting it. Both the front door and room door open with a code sent by message. The place seemed a little minimalist but met our needs. We parked about three blocks away in an underground parking lot.
Stayed 1 night in Apr 2024

10/10 Excellent

simona

Stayed 1 night in Dec 2023

8/10 Good

shulamit

Liked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the hotel there was a power outage, so I could not activate the intercom until the guest attendant came and opened the door. The elevator did not work and the room was dark. One of the guests called the service and they arrived quite quickly to take care of the problem and were very kind
Stayed 4 nights in Sep 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, easy to walk to attractions.
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Location - would stay again
Great location in centre of Valencia. Loved the easy self check-in codes. Room was a fantastic size, with a great shower and comfy bed. Only downside was having to come back in the middle of our second day to pay the bill as there was no one there at our check-in, or the following morning… if no-one generally there for reception might be best to offer a pay online facility so guests don’t have to interrupt their plans.
Stayed 2 nights in Feb 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing but that’s the main thing
Location was amazing but the wifi was slow and didn’t work. Even the Netflix on the TV couldn’t connect to the wifi. Beds were large but the cushions weren’t comfortable. It would be great to have a fridge as well considering the price you’re paying.
Stayed 3 nights in Sep 2022

10/10 Excellent

Josh

Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet restored building with large rooms and beds in a traffic-less lane just a few minutes away from the historic centre,with its many bars and restaurants. No breakfast but nice cafes nearby and a good coffee machine in each room.
Stayed 1 night in Feb 2019

2/10 Terrible

Anton, Milan Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival at 19:30 there was no reception . The bathroom was not clean there was fece in the toilet and hair all over the shower. After a discussion on the phone someone did come to clean but very superficially. The room that was originally reserved was changed and the staff claimed the room was the largest room they had , in fact it was a smaller room , in actuality all the rooms are about the same size but we were charged for a triple room and in the photo of the room you could see that the third bed was in another space , instead the room we were given was smaller and all the beds in the same space . Lastly but no less important the walls were not insulated and you could hear everything from both the hallway and other rooms. This hotel plays a trick with nice loft decoration worn look but has no service and did not address the noise factor. I would recommend that other guests not be fooled by the photos on the website this is really a pensione, one star!
Stayed 2 nights in Aug 2018

10/10 Excellent

Mindaugas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valencia 3 day break
The only problem we had was they had said it was OK to have a 3rd guest as it was a triple room we had booked. I booked flights for my daughter and then when I informed them of the time we were coming they said that one of the nights was not available for a 3rd person however after I explained that the flights were all booked they resolved it by putting an extra bed in a double room for one night. Anyone can make a mistake but I did panic for a few hours. Other than that they were very friendly and helpful.

10/10 Excellent

OL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel off the beaten path
We've spent two nights in Valencia. OttoH Charm is centrally located near Plaça dei Reina on a quiet street. The staff is helpful., our room was spacious and comfortable.
Stayed 2 nights in Mar 2018

10/10 Excellent

Indrajith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This charming hotel is very conveniently located, 5mins walk from plaza de Reina, Spacious, spotlessly clean room, tastefully decorated, very good WiFi, smart TV with good number of channels. Everything is new keyless entry system is extremely helpful specially if you arrive very late. Staff is friendly and very helpful (I mostly dealt with Fabio) I would definitely recommend this.
Stayed 2 nights in Jun 2017

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Malu

Buen hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024