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Everything was great, good choice of breakfast you could eat right at the property and everyone is very nice specially the waitresses at the restaurant. This lady made my trip a lot more enjoyable. Very family friendly.

Very helpful staff - lovely restaurant for dinner and breakfast.

I is really great hotel within beautiful part of Tatry. Rooms on both sides offer lovely views, spa area is clean and fantastic to relax. Overall services are on high level and pretty much whole personnel speaks english. Strongly recommend to anyone looking for quiet place, quality interiors and great views.

You have to pay for everything separately. This town loves overcharging you. Whatever your price is online is not true to the amount you actually end up paying. Whole town is just a bunch of scammers.

Hotel very clean. Very friendly staff. Delicious food both in restaurant Grand Kasprowy as well as the -1 breakfast/dinner. Curtains in the room unfortunately do not close fully and was not resolved. Quite noisy air conditioning.

My wife and I stayed one week in early July 2024. We have had a very mixed experience at this place. First - the positive: The breakfast is really nice. There are some good options and a few things that change daily. The coffee is good. There are also fruits and vegetables. Unfortunately, the items are not replenished quickly, so if you come later, many items may not be available anymore. We made a point of always coming right when it opened. Also, the property looks charming and has a nice view of the mountains. Now a few things that really bothered us during our stay: There is no AC and also no fan available. The property is close to a busy street with near constant traffic. Many more hotels are being built so the traffic will increase even more. That means, you cannot open the windows toward the street due to noise. None of the windows have screens so flies and bugs come in when opened. The balconies of the units face each other, so privacy is limited. The bed was a European double, significantly smaller than a Queen and very uncomfortable. I felt the springs and didn't sleep well the whole week. The property is far from Zakopane. There is limited to no sidewalk. It is simply too dangerous to try to walk anywhere. We ended up renting a car in town for the whole week. There is no information in the room about things to do. The Wifi is abysmally slow. Overall, this place needs to drastically improve if it wants to attract international visitors.