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At Home A Palazzo

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December 2024
January 2025

Photo gallery for At Home A Palazzo

Lobby sitting area
Suite
Exterior
Property entrance
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
Racchetta 3764, Cannaregio, Venice, VE, 30131
  • Ca' d'Oro Giorgio Franchetti Gallery
    4 min walk
  • McDonald's
    3 min walk
  • Venice (XVQ-Santa Lucia Rail Station)
    19 min walk
  • Venice (VCE-Marco Polo)
    114 min walk

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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4.3 out of 5, Excellent, (1000)
The price is NZ$525
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About the area

Venice

A stay at At Home A Palazzo places you in the heart of Venice, within a 15-minute walk of Rialto Bridge and Fondamenta Nuove. .This bed & breakfast is within close proximity of Ca' d'Oro Giorgio Franchetti Gallery and Ca' D'Oro Waterbus.
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What's nearby

  • Rialto Bridge - 11 min walk
  • St. Mark's Square - 16 min walk
  • St. Mark's Basilica - 16 min walk
  • Teatro La Fenice - 18 min walk
  • Doge's Palace - 18 min walk

Getting around

  • Venice Santa Lucia Station - 19 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Il Santo Bevitore - ‬6 min walk
  • ‪Irish Pub - ‬3 min walk
  • ‪La Cantina - ‬4 min walk
  • ‪Frulalà - ‬5 min walk

About this property

At Home A Palazzo

Bed & breakfast with a restaurant, near St. Mark's Square
At Home A Palazzo offers 3 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and bidets. Guests can surf the web using the complimentary wireless Internet access.

Stay in one of 3 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones and blackout drapes/curtains, and you can also request irons/ironing boards.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the bed & breakfast's room service. Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage and a library.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
At Home A Palazzo has a restaurant on site.
Room service is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 5 for adults and EUR 5 for children
  • 1 restaurant
  • Room service available

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Library

Guest services

  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Renovations and closures

This property is closed from April 17 2023 to November 26 2025 (dates subject to change).

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Home Palazzo
Home Palazzo B&B
Home Palazzo B&B Venice
Home Palazzo Venice
At Home A Palazzo Venice
At Home A Palazzo Bed & breakfast
At Home A Palazzo Bed & breakfast Venice

At Home A Palazzo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 83 reviews" "
Rating 8 - Good. 17 out of 83 reviews" "
Rating 6 - Okay. 6 out of 83 reviews" "
Rating 4 - Poor. 1 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host Rosa is warm and gracious, very knowledgeable. Breakfast was lovely. This B&B is a 4 story walk up with wide marble stairs. Not for the physically challenged.
Stayed 1 night in Oct 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staying in a beautiful palazzo. Our hosts were great and Rosa was very helpful and caring. The area of Cannaregio is amazing and our location was central and very easy to reach from the airport.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Traveler, Flagstaff, AZ

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful introduction to Venice: easy access by ferry from Marco Polo airport, gracious hosts, lovely room, and large spacious bathroom. The only negative was three very long flights of stairs to reach the facility.
Stayed 1 night in Apr 2019

10/10 Excellent

Shrubabati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hosts, gorgeous room
The property is quite close to Fondamente Nuove Alilaguna stop which makes it convenient to reach from the airport. The property is located in a quiet neighborhood of Cannaregio. Rosa was very hospitable. We stayed in the gorgeous and airy library room. We didn’t mind the 80 stairs, but people with mobility issues will face difficulty. If you want to stay in a ‘palazzo’, this is very much recommended.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness
Did not tell us in advance about availability of electric winch to lift suitcases up four floors. They were somewhat limiting re electricity and hot water. The place is lovely. The proprietors were very solicitous about the food for the continental breakfast.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't expect a bed and breakfast, but more of a hotel so were pleasantly surprised to find out we had a bedroom on the fourth floor of a lovely couple's palace. We spent two nights in their home and enjoyed our time in Venice.
Stayed 2 nights in Sep 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Venice do as Venetians!
We really enjoyed the intimate atmosphere of this place. It is located at the top floor of an old (1300) Venetian palace and in close proximity of most attractions albeit away from the crowded tourist areas. It is surrounded by canals and it is very quiet in the night, allowing for a good rest after a day walking through Venice. We had the library room and it is fantastic with views on Venice rooftops, as well as sleeping surrounded by hundreds of books, both new and especially old. A pleasure to just go through some of them. Definitely a place to try to taste the real Venetian way of life!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Details
The accommodation should more accurately be referred to as B and B; there was no main dining room or bar and the public area was primarily used by the family. Finding access to the accommodation was a real challenge; the only sure way was to use the Street name and the Building Number; be aware that there is no name on the outside of the premises and the picture advertising the property shows the back of the building and does not reflect the views from the bedrooms. The breakfasts were limited with tea, coffee, cereal, croissants, toast and jam/marmalade.Finally, be aware that the accommodation is on the top floor can only be accessed via a staircase with about 100 steps! On the positive side, the hosts were extremely kind and helpful - nothing was too much trouble. Inside the accommodation the main entrance, lounge and dining area was magnificent with stunning views from the far end overlooking the canals and across to the Dolomites..
Stayed 4 nights in Oct 2017

10/10 Excellent

Kerry & Rick, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Grand Canal
Rosa and Paolo were warm and inviting. We felt honored to have shared their lovely home. They did not push conversation on us, but gladly interacted when we asked to interact. Our room was quiet and furnished in a way that we could choose to have a comfortable day reading or lounging. The dressing room and bathroom were spacious! Rosa found an electrical adapter that fit our European all in one electrical adapter so that we could charge our electronics. Knowing we were leaving prior to the state breakfast time, Rosa accommodated us by preparing juice and freshly made croissants the night before and placing them in our room for the morning!
Stayed 2 nights in Sep 2017

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious hosts.
We (3 couples) stayed one night in Venice. There are only 3 rooms, so we had the place to ourselves. We were able to leave our bags as soon as we arrived in Venice. The next morning Rosa served a lovely breakfast with great coffee. We were also able to leave our bags until it was time to take the train back to Florence. I would stay again.
Stayed 1 night in Sep 2017

8/10 Good

Trudie , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to explore Venice
Gorgeous Villa to emerse yourself in the style & feel of Venice. The owners are lovely & will try to help you with anything needed. No air conditioning but Rosa put a large fan in our room so we were comfortable overnight. Breakfast was nice in a stunning room & traditional music playing each morning. Only negative is the 80 stairs you have to climb to reach the top floor but worth it for everything else you do get.
Stayed 4 nights in May 2017

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay 'At home a la palazzo' - Rosa the host could not have been more attentive and made us feel most welcome. Great location near to both the airport/islands boat and a Grand Canal waterbus stop in the opposite direction. Neighbourhood safe, clean and quiet with shops, restaurants and cafes close by. Beware however living on the third floor in a a Venetian appartment means lots of stairs - this is not an appartment for anyone with walking difficulty.

10/10 Excellent

Diane, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area easy access from airport
Wonderful b and b. Hosts Rosa and Paolo charming. Ample breakfast clean quiet and comfortable. Quite a few stairs to climb so not suitable for infirm.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, but be aware of the situation.
Well.... I wish I could say this place was wonderful, because the owners were very nice people, but I feel I must be honest in order to give other travelers the correct view. Location was great- in quieter more residential Cannareggio neighborhood, about halfway between the Ca D' Oro vaporretro stop on the grand canal, and Fondamente Nove on the lagoon side. This is not, however the place for anyone who needs any kind of "hand-holding", such as suggestions on what to do, or activities. The owners interact very little with the guests. You will get no help with your luggage either, and there are 80! Steps up to the apartment. Breakfast is only croissants, toast, stale cereal, plain yoghurt, and tea or very bad coffee. No fresh fruit or meats and cheeses. While our room was spacious and comfortable, the bathroom was the opposite. I am not exaggerating when i say that you have to put the hot water on and go read a magazine before it warms up (warm not hot) to a degree possible to take a lukewarm shower in the dribble coming out of the nozzle. Impossible to do more than just get wet- hair washing out of the question. I truely dont have a clue why all the great reviews, except maybe people dont want to hurt the feelings of the really very sweet and well meaning owners.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel, close to the centre of Venice.
A large, clean and welcoming family home, with large en-suite rooms available for booking. Rose is the very friendly owner/manager and very helpful. Great breakfasts too. The perfect place to base your visit.

10/10 Excellent

martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here to feel like part of the family
You really feel like "At home A Palazzo" when you stay here. Super nice Innkeepers. Very clean! Yummy breakfast! You feel immersed into Venice looking out of your window in the evening after exploring the city all day!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing building and room, wonderful hosts!

10/10 Excellent

Patricia, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous
This is a wonderful B&B in a Venetian palace. The host is charming and accommodating. The space is extremely clean, bathrooms lovely, and sitting room comfortable and home-y. We highly recommend this place and will return anytime we are in Venice. Note that the B&B is on the fourth floor of a 14th century (or older...) palace so there are no elevators.

10/10 Excellent

Andrea, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Venice
Rosa is a warm and helpful host. The property itself is beautifully decorated and well kept, our room was large, clean and comfortable, and the location suited us well. It is close to a vaporetto stop, though we mostly walked into the centre, and it is in a very quiet side street. Thank you Rosa for a great stay in Venice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sue, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden gem
A very special hotel for those who appreciate good hospitality and comfort. You really do feel like part of the family and can easily relax in this very grand building. Rosa, our host was amazing, her English was good and her enthusiasm for Venice was very much appreciated.

10/10 Excellent

Shirley, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay!
Rosa and Paulo were the most lovely hosts. Safe, comfortable and clean. There's no air conditioning, but the place is in an old palace that has been restored. It's absolutely a great location in Venice! Prior to arriving, I had questions about our stay. When I phoned, Rosa and Paulo answered my questions. In addition, they wrote a personal follow-up email to allay my concerns. Just a lovely experience for us all!

10/10 Excellent

René, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation in sync with old Venice
Wonderful place. It was like a museum, decorated with beautiful antique pieces. Maria and Paulo, the owners, we welcoming and gracious hosts. There are only five rooms for rent; we were given the library, a room lined with bookcases and filled with beautiful old books. The only down side was having to carry the luggage up three flights of stairs.