Located in Mestre (Marghera), Hotel Villa Serena is within a 10-minute drive of Piazzale Roma and Grand Canal. .This hotel is 5.6 mi (8.9 km) from Port of Venice and 2 mi (3.2 km) from Porto Marghera.
What's nearby
Porto Marghera - 11 min walk - 1.0 km
Ferretto Square - 4 min drive - 3.4 km
Piazzale Roma - 9 min drive - 9.2 km
Terminal Fusina - 12 min drive - 10.3 km
Port of Venice - 12 min drive - 9.0 km
Getting around
Mestre Centro B1 - 4 min drive
Venezia Mestre Station - 8 min walk
Marco Polo Airport (VCE) - 12 min drive
Restaurants
La Piazza Bistrò - 7 min walk
Dining Room - 5 min walk
Marciano Pub - 4 min walk
Molo Cinque - 6 min walk
Ristorante Pizzeria Capri - 5 min walk
About this property
Hotel Villa Serena
Hotel connected to a shopping center in Marghera with free breakfast
Hotel Villa Serena offers 10 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. This Mestre hotel provides complimentary wireless Internet access.
Bathrooms include showers with rainfall showerheads, and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Make yourself at home in one of the 10 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Casino shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7:30 AM–10:30 AM
1 coffee shop/cafe
1 bar
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Outdoor furniture
Terrace
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Premium bedding
Bathroom
Bidet
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
20-inch HDTV
More
Desk
Phone
Policies
Check-in
Check-in start time: noon; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 88 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 01 September
Property is also known as
Hotel Villa Serena
Hotel Villa Serena Mestre
Villa Serena Mestre
Villa Serena Hotel Mestre
Serena Hotel Mestre
Hotel Villa Serena Province Of Venice/Mestre
Hotel Villa Serena Hotel
Hotel Villa Serena Mestre
Hotel Villa Serena Hotel Mestre
Hotel Villa Serena Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 57 out of 312 reviews" "
10 - Excellent
57
Rating 8 - Good. 140 out of 312 reviews" "
8 - Good
140
Rating 6 - Okay. 70 out of 312 reviews" "
6 - Okay
70
Rating 4 - Poor. 29 out of 312 reviews" "
4 - Poor
29
Rating 2 - Terrible. 16 out of 312 reviews" "
2 - Terrible
16
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
Travelled with family
28 May 2019
Liked: Cleanliness
Good connection with old town of Venice, good coffee, room was clean every day. Fresh towels
We stayed few days. Hotel was clean and nice with very helpful and friendly staff. Hotel has safe gated parking in the yard which is not easy to find in this location. Room was relatively small and no facilities like water boiler, hair drier or so but was anyway clean and comfortable with decent wifi connection. The old town of Venice can be easily reached by bus in about 10min, bus stop is short walk away. If using bus, the surrounding especially in the night time is not the most comfortable one but ok anyway! Would recommend this hotel.
Was not pleased at all with this hotel. I booked this hotel because it said there was air conditioning, when we get in our room which is extra small (could barely walk around the bed) it was extremely hot and it smelled of humidity. The man at the reception tells me there is a law in Italy saying they cannot turn on the air condition till June 1st. I tell him that that is not true because the other hotels we stayed at had some....To make a long story short I complained saying I want to be reimbursed because it is false advertising saying they have air conditioning when they do not. He did not want to reimburse me, so I complained to Hotels.com for a long time on the phone and they switched us at another hotel WITH air conditioning!!!
Regardless I do not recommend this hotel, the room was small and old and stuffy, I stayed at Autoespresso which is right next door which is far better, clean, AMAZING breakfast. The reason I switched hotel was because we decided to stay an extra day in Venice but that hotel (Autoespresso) was booked for that night so we found Sirena 👎
Melissa
Stayed 1 night in May 2018
8/10 Good
Andrew
4 Nov 2017
Liked: Cleanliness, staff & service, room comfort
Great hotel, just don't expect luxury
This hotel is not as bad as the reviews, The rooms are outdated, but its cool, don't come here if you want modern as the whole place is set in the 60s except the front desks Apple computer. The hotel has an ok breakfast but the rooms were clean and comfy and the wifi worked well.
The surrounding neighbourhood is sketchy and at night time is a little bit scary but for the price of the hotel and its proximity to the train station it becomes bearable.
As a cheap hotel to see venice id say its worth it, just don't expect luxury.
Great place to stay! Very near the Mestre train/bus station and the island of Venice. Comfortable beds and nice showers. WiFi was fast and reliable. Also, since we booked from Expedia, breakfast was included.
The staff was very nice and helpful and I loved the accents lol. It was a pleasant stay and I would stay here again.
P
Stayed 1 night in Oct 2017
6/10 Okay
pansy, bay roberts,nl,canada
25 Oct 2017
Disliked: Property conditions & facilities
great location.....but need my rings back!
we stayed there only one night and next day cruise very close to portI left my two rings on the table and would like to have them back but can't get to talk to anyone to arrange that!
On the surface this place looks great!, great value for money and easy transport options to the venice city, however from the cigarette butts found under the bed to strange stains under the sheets it far from a restful stay. On the second night upon sitting on the edge of the bed it collapsed due to missing parts to the bed frame, we went and told reception whom just shrugged the shoulders and told me to fix it myself what do i expect him to do about it. so we moved the mattress to the floor and slept on the floor! The air-conditioning only pumped out hellish heat not what you want when made to move your own broken bed! not to mention the employees just sit in front of the hotel smoking and drinking loudly all night below the guests rooms so its all you hear while trying to sleep at 2am! But all this is nothing compared to the fact the bathroom roof was covered in deadly BLACK MOLD! being an asthmatic i was very concerned staying here and don't recommend anyone stay here until it gets a complete strip down and remodel or at least a clean!
This hotel was an excellent choice for us considering we had a car and only one day to visit Venice. Breakfast and service was very good.
The public bus to Venice was convenient and suited us well. Would stay again due to value and overall package.
Nice hotel close to the center but far from crowds
The hotel is located a short walk from the Venice Mestre train station. It is very well connected with Venice via public transport. The staff of the hotel is very nice and helpful.
Room capacities are not clearly/accurately defined. A room for 4 is not a room for 2 with two cots. All rooms are listed as smoking but hotel insists they are not. Be very careful when booking that the rooms actually meet your requirements.
Friendly and accommodating staff. Hotel is a bit outdated, but in good condition. Walking distance to Firenze SM railway station. Easy access for transportation to Venice.
Very comfy. Staff excellent. Had a very good time atvtge hotel.
anita
Stayed 2 nights in Aug 2017
8/10 Good
Verified traveller
28 Jul 2017
Liked: Staff & service
Nice and well located
The room was clean and the staff were very nice and welcoming. We really appreciated that the bus stop to go to the main islands was very close to the hotel. The hotel was also within walking distance of the train station! I would definitely stay there again.
Decent hotel, outdated rooms, close to Venice by bus or train. Nice staf and pretty good breakfast.
Verified traveller
Stayed 1 night in Jul 2017
8/10 Good
Konstantin
24 Jul 2017
Liked: Cleanliness, staff & service
Small room, good location. Very basic.
Location is very good to get to the bus to Venice and very short ride to Venice.
Gated free parking.
Very basic breakfast. Small rooms, weak AC.
Bank bed is not safe for person on the top.
Shower door was broken and just didn't exist.
(A lot of mosquito, too :) ).
Konstantin
Stayed 2 nights in Jul 2017
6/10 Okay
praveen
31 May 2017
venice ...
the hotel was OK..the ppl at reception were very helpful...the rooms required a total make over...
praveen
Stayed 1 night in May 2017
6/10 Okay
Verified traveller
27 May 2017
Liked: Cleanliness
Not bad but could've been a little better
Air conditioner was broken for most of our visit. Friendly staff.
Good quiet budget hotel with attractive rooms a short walk from train and bus to Venice. Near Lidl supermarket. Bring your own kettle, TV and fridge were in our superior double room. Shared terrace.
Driving to the Hotel isn't pleasant as you pass through the port area and some rather seedy streets. Don't let that discourage you. The Hotel is in a very nice little neighbourhood once you pass the tough stuff. We walked around quite a bit at night and there were no worries.