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Hotel Santander Veracruz - Malecon

2.5 star property

Photo gallery for Hotel Santander Veracruz - Malecon

Deluxe Quadruple Room, 2 Queen Beds (Dos Camas Dobles)
Interior
Exterior
Interior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Landero Icoss No. 123, Col. Centro, Veracruz, VER, 91700
  • Zócalo
    ‪2 min walk‬
  • Veracruz Harbour
    ‪2 min walk‬
  • Malecón de Veracruz
    ‪3 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪29 min drive‬

Room options

View all photos for Business Double Room

Business Double Room

Business Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 12 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • 12 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Quadruple Room, 2 Queen Beds (Dos Camas Dobles)

Deluxe Quadruple Room, 2 Queen Beds (Dos Camas Dobles)

Deluxe Quadruple Room, 2 Queen Beds (Dos Camas Dobles)

  • 12 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed

Comfort Room, 1 King Bed

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

Hotel Delfines

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.3 out of 5, Excellent, (865)
The price is NZ$102
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hotel Delfines

About the area

Veracruz

With a stay at Hotel Santander Veracruz - Malecon in Veracruz (Malecon), you'll be steps from Zócalo and Veracruz Harbour. .This hotel is 1.9 mi (3.1 km) from Veracruz Aquarium and 5.4 mi (8.6 km) from Plaza Las Americas Shopping Mall.

What's nearby

  • Zócalo - 2 min walk - 0.2 km
  • Veracruz Harbour - 2 min walk - 0.2 km
  • Malecón de Veracruz - 3 min walk - 0.3 km
  • Veracruz Cathedral - 3 min walk - 0.3 km
  • Veracruz Aquarium - 4 min drive - 3.2 km

Getting around

  • Veracruz Central Station - 8 min walk
  • General Heriberto Jara Intl. Airport (VER) - 29 min drive

Restaurants

  • ‪Sunset Coffee & Beers - ‬2 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬2 min walk
  • ‪Restaurante Bar Regis - ‬2 min walk
  • ‪Lerdo 9 Retro Bar & Food - ‬2 min walk
  • ‪Restaurante el Centro del Sabor - ‬1 min drive

About this property

Hotel Santander Veracruz - Malecon

Hotel with a 24-hour front desk, steps from Zócalo
Hotel Santander Veracruz - Malecon offers 43 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 43 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Featured amenities include a 24-hour front desk and luggage storage.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1 percent cleaning fee will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santander Veracruz
Santander Veracruz
Hotel Santander
Santander Veracruz Malecon
Hotel Santander Enfrente al Malecón
Hotel Santander Veracruz - Malecon Hotel
Hotel Santander Veracruz - Malecon Veracruz
Hotel Santander Veracruz - Malecon Hotel Veracruz

Hotel Santander Veracruz - Malecon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 61 out of 241 reviews
Rating 8 - Good. 80 out of 241 reviews
Rating 6 - Okay. 46 out of 241 reviews
Rating 4 - Poor. 15 out of 241 reviews
Rating 2 - Terrible. 39 out of 241 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gigi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice esta reservación para mis padres y fue terrible. El piso en donde estaban tenía tarimas amontonadas en el piso. El baño justo abajo de la regadera MUY PELIGROSO. Mi padre se resbaló. Por año nuevo 1,300 pesos por noche es un robo. No lo vale y no lo recomiendo. I made this reservation for my parents and it was terrible. In the corridor they were on had pallets piled up on the floor. The bathroom right below the shower is VERY DANGEROUS. My father slipped. For New Years 1,300 pesos per night is a steal. It's not worth it and I don't recommend it.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average with great location
Given the price, i did not have great expectations... You get what you pay for. Staff is very friendly, location is great. Beyond that it is average, but again, that is what you get at the price range.
Stayed 3 nights in Oct 2023

10/10 Excellent

Juan

Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Best value for your money
My stay was pleasant and the room was comfy for what I needed for. The location was perfect and people at the front desk were very attentive.
Stayed 1 night in Jan 2023

4/10 Poor

José Luis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities

8/10 Good

Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Apr 2022

2/10 Terrible

Eliseo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved one room with one bed, when I arraived to the property I decided to change to 2 bed, and they charged me one and a half more than the original price, I think it was no right, I accepted that price because was at night, but I do not recomend that hotel, I will never come back to Veracruz.
Stayed 2 nights in Feb 2022

6/10 Okay

Jaime

Liked: Cleanliness, staff & service
Well room was decent, bed was hard and uncomfortable, no hot water, when ac was on we got allergies but staff was friendly and helpful. Everything is in spanish, good thing I do speak spanish but not for my wife who only speaks English, continental breakfast is only cafe, orange juice and 2 slices of toast thats it! Anyway staff was really good and friendly so that was good.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to many attraction
Stayed 2 nights in Jul 2021

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year!!!
Thanks!!
Stayed 2 nights in Dec 2018

6/10 Okay

LILLIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

GUSTAVO ENRIQUE

Stayed 1 night in Dec 2024

8/10 Good

Yohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción..
A lo que cabe es una exelente opción , un buen ambiente para ser un precio regular.
Stayed 1 night in Dec 2024

8/10 Good

alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servició
Stayed 1 night in Dec 2024

10/10 Excellent

Alfredo

Stayed 1 night in Nov 2024

2/10 Terrible

Pedro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noche horrible
Horrible me enviaron del Santander a uno horrible más atrás un hotel plaza, de quinta, según ellos porque no tenían habitación cuando yo la había reservado, les fui a reclamar y me dijeron que no podían hacer nada, al parecer no les agrada que reserve uno con uds. Porque si tenían habitación. En fin de lo peor.
Stayed 1 night in Nov 2024

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Karla Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
No había agua caliente en la habitación y lamentable no nos informaron que facturan el día de la llegada. Estuvimos solo días días y ya nos habíamos hospedado antes pero esto no recuerdo que antes nos lo hayan mencionado.
Stayed 1 night in Jan 2024

6/10 Okay

Karla Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Jairo Abel Casados

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lo único positivo que puede decir de este lugar es que su ubicación es buena y que las dos personas de la recepción fueron amables y atentas, de ahí en fuera todo es negativo. El lugar tiene un olor desagradable cuando subes a las habitaciones. Al menos la que nos tocó está descuidada, sucia y olía a humedad, también tiene un clima como de hace 15 años, es ruidoso y está polvoso por falta de aseo y mantenimiento. El colchón en general está en mal estado y es duro, se ve que las sábanas y las fundas tienen años que no las cambian puesto que se ven amarillentas y manchadas, aunque si olían limpias. Tienen dos burós que se están casi cayendo y un vidrio templado encima que estaban sucios cuando llegamos. Los baños ni se digan, súper sucios, la taza, regadera, el lavamanos y el piso, parecía baño público, bueno he conocido baños públicos más limpios. Muy importante, el lugar no tiene estacionamiento y te cobran 100 pesos extra por pensionarlo, eso sí puedes salir y entrar las veces que quieras. Algo que también deben considerar es que te cobran 100 pesos de depósito por darte el control de la televisión y la recepción de señal es pésima, así como su servicio de internet, ya que no llega la señal a la habitación.
Stayed 1 night in Dec 2023

6/10 Okay

Jose Alfonso

Stayed 1 night in Dec 2023

2/10 Terrible

David

Travelled with family and small children
Nos cancelaron la reservación sin previo aviso.
Stayed 1 night in Dec 2023

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo muy bien.
Stayed 3 nights in Dec 2023