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Best Western Plus Carlton Plaza Hotel

3.5 star property

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)
Exterior
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Laundry
  • Parking available
  • Air conditioning

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Government Street
    ‪1 min walk‬
  • The McPherson Playhouse
    ‪2 min walk‬
  • Chinatown
    ‪4 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed)

  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

A stay at Best Western Plus Carlton Plaza Hotel places you in the heart of Victoria, within a 5-minute walk of The McPherson Playhouse and Market Square. .This hotel is 0.3 mi (0.5 km) from Chinatown and 0.3 mi (0.5 km) from Fan Tan Alley.

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • Royal BC Museum - 11 min walk - 1.0 km
  • British Columbia Parliament Building - 13 min walk - 1.1 km
  • Victoria Harbour - 14 min walk - 1.2 km
  • Victoria Clipper Ferry Terminal - 18 min walk - 1.5 km

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tacofino - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian hotel with a fitness center and a 24-hour business center
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and complimentary bottled water. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 108 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This Edwardian hotel also features a hair salon, a television in a common area, and a vending machine.
At Best Western Plus Carlton Plaza Hotel, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 591 ft (CAD 16 per day)

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 15-25 for adults and CAD 15-25 for children
  • 1 restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • Renovated entire property – December 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1027 reviews
Rating 8 - Good. 274 out of 1027 reviews
Rating 6 - Okay. 76 out of 1027 reviews
Rating 4 - Poor. 26 out of 1027 reviews
Rating 2 - Terrible. 19 out of 1027 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

corina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The club next door with thumping base music until 4 am. People screaming and yelling on the street below
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. The room is spacious and clean. The location is perfect. We could easily walk around from the hotel. Will definitely stay there again!
Stayed 3 nights in Nov 2024

8/10 Good

Janet

Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived a little early but we’re checked in and offered a room upgrade if we were willing to wait until it was ready. Brandon was very helpful arranging to have our bag’s brought to our room while we went out. The room was excellent and so was the service, thank you.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was great until velvet damaged the car
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, amenities
Very good location
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Victoria comfort
Extremely well placed hotel for downtown Victoria. The room was larger than expected, extremely clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The staff was very friendly and the rooms were very comfortable. We area around the hotel had a lot of shopping and restaurants that you could easily walk to. We loved our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! They checked on us every day via text to see if we needed anything. They were quick to respond when we had questions.
Stayed 4 nights in Nov 2024

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Stayed before and never knew there was a night club in the building, but our room this time was directly above it. Had a very hard time sleeping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, Sooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times before and will come back again. Great property and close to downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Ragan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant next door!
Stayed 2 nights in Nov 2024

8/10 Good

Rudra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff was accommodative, we reached past midnight and left our car on the street. They took care of valet in the morning. Convenient to good restaurants, and starting point for tours around Victoria.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was nice size for 5 of us. Not in the best neighborhood but was fine. Bathroom shower was moldy in caulking. Tiny elevator. Staff was nice and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location for downtown Victoria nice rooms comfortable beds
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff. Room was nice and recently renovated and delicious restaurant-Ruby’s, right downstairs. In addition to street parking (which can be hard to come by and costly), the only other option is a valet service for $20. There’s also a parkade within walking distance for $15 a day. Not great, but that’s just the reality when you’re downtown. Otherwise, really enjoyed my stay.
Stayed 4 nights in Nov 2024