SureStay by Best Western Victoria

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay by Best Western Victoria

View from room
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
3112 Houston Hwy, Victoria, TX, 77901
  • DeTar Hospital Navarro
    3 min drive
  • Victoria Skate Park
    3 min drive
  • Old Victoria County Courthouse
    4 min drive
  • Victoria, TX (VCT-Victoria Regional)
    7 min drive

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Victoria

A stay at SureStay by Best Western Victoria places you in the heart of Victoria, within a 5-minute drive of DeTar Hospital Navarro and Victoria Skate Park. .This hotel is 21.2 mi (34.2 km) from San Antonio River and 1.9 mi (3.1 km) from Old Victoria County Courthouse.

What's nearby

  • DeTar Hospital Navarro - 3 min drive - 3.0 km
  • DeLeon Park - 4 min drive - 4.0 km
  • Texas Zoo - 6 min drive - 5.0 km
  • Riverside Stadium - 6 min drive - 6.0 km
  • Victoria Mall - 8 min drive - 8.1 km

Getting around

  • Victoria, TX (VCT-Victoria Regional) - 7 min drive

Restaurants

  • ‪La Cabana - ‬19 min walk
  • ‪Whataburger - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Tolbert's Dairy Treet - ‬4 min drive
  • ‪Mi Ranchito Restaurant - ‬16 min walk

About this property

SureStay by Best Western Victoria

Hotel in Victoria with free breakfast and a 24-hour front desk
SureStay by Best Western Victoria offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 101 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Grab bar in bath
  • Handrails in stairwells
  • In-room accessibility
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Cash Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Knights Inn Hotel Victoria East
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Hotel
Knights Inn
Knights Inn Hotel
Knights Inn
Knights Inn Victoria
Surestay By Victoria Victoria
SureStay by Best Western Victoria Hotel
SureStay by Best Western Victoria Victoria
SureStay by Best Western Victoria Hotel Victoria

SureStay by Best Western Victoria Reviews

Reviews

6.8
Rating 10 - Excellent. 107 out of 383 reviews" "
Rating 8 - Good. 95 out of 383 reviews" "
Rating 6 - Okay. 68 out of 383 reviews" "
Rating 4 - Poor. 44 out of 383 reviews" "
Rating 2 - Terrible. 69 out of 383 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property
Stayed 1 night in Aug 2024

2/10 Terrible

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surestay not all do that again
I booked a room online with expedia.com for sure say I'm using highway in Victoria Texas before I got there I had called to see if everything went through all right they said that I had to put a $50 deposit but I told him that all I had was the money for the room that I booked well later she told me that I needed the $50 for deposit because I was local they gave me ugly looks also I had told him that I had your 6:00 before I would lose my 98 hour for the room I asked him to call expedia.com but she gave me a little cuz she didn't want to help I also told her that my phone was dead and if they had a phone in a hand and one of the counter but still she did not want to book it or let me have my room by the time I didn't get the $250 it was early like 5 hours later second guy over there I have some trouble questions but it was like he didn't want to answer the question I needed was terrible friendly not at all preparing I asked him if there was anything else that I need then they came up with I need ID for everybody that was staying in the room everything just went wrong and no help from the receptionist I want to go there again
Stayed 1 night in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Stayed 1 night in May 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ll👌feel like home
I was amazing experience to stay here. I feel like a home, all staf very good and all services also. morning brekfast also fresh, staff very cooprative. whenever I will visit again Victoria TX. I would like to stay here. Thanks
Stayed 6 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast they offered. Good juice, waffles and boiled eggs.
Stayed 1 night in Jun 2024

6/10 Okay

Antonio

Travelled with family
Liked: Staff & service
Pool not clean, water outside by rooms door from AC unit , bugs in room, vent in restroom not working and soda vending machine took my $2 with no soda.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sylveria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandson's graduation party
Went there to celebrate a graduation party for our grandson. Very pleasant place and very close to restaurants and fast food. Plenty of free parking. For just a one-night stay,it was just perfect us and our extended family.
Stayed 1 night in Jun 2024

10/10 Excellent

Sylveria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Victoria Tx trip
We came down to our grandson's graduation party. Our stay was very pleasant and comfortable. What really made this trip so much better was that we were able to bring our fur baby with us. Their pet fee was very satisfying!! We do see us staying there again. Thank you 😊
Stayed 1 night in Jun 2024

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities
It was quiet and peaceful But they need a TV guide or channel guide.
Stayed 2 nights in May 2024

2/10 Terrible

Lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely dirty! There was a hole on the restroom door and the toilet would not flush well ! There was huge stains on our bedding I will never stay here agian! Our room was 205 second floor! Do not recommend at all!
Stayed 2 nights in May 2024

10/10 Excellent

Traci

Stayed 5 nights in Jan 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay .
Stayed 1 night in May 2024

6/10 Okay

Clarissa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family of five
Once we entered the room there was dead crickets. But service was great and beds were comfortable to sleep on. A pluz for us a family of five.
Stayed 2 nights in Apr 2024

2/10 Terrible

Devin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found roaches in our room along with hair all over the bed, on bathroom floor, tub and sink. Mold on the ceiling in the bathroom. Also had another black bug that bit me, yes I told management or tried to but the lady at the front desk said he wasn't here. And couldn't get a discount on the room.
Stayed 1 night in Apr 2024

8/10 Good

heather

Liked: Staff & service, property conditions & facilities
The room was clean except the bathroom wasn't swept. Bed bug free
Stayed 1 night in Apr 2024

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location
Stayed 1 night in Apr 2024

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Mar 2024

8/10 Good

Jose Antonio Ponce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Stayed 1 night in Feb 2024

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities, room comfort
Disrespectful
I felt very disrespected when before i left to go to work the front desk had to check my room. Not a good experience at all. What kind of person do they think i am. I will never gi back and recommend the same to you.
Stayed 1 night in Feb 2024

4/10 Poor

Nancy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t Do It!
Well, they remodeled an old property, so it looks nice, but… The first room, the heating didn’t work, the second room had heating that worked, but no thermostat that worked, so all night long I had to turn the heat on, shut it off when it got hot, turn it back on when it got cold, turn it off, turn it on. The next morning, after a lukewarm shower that finally was just cold, I decided I was done, and attempted to check out early. The guy at the front desk hung me up for half an hour about not being able to refund since I booked online, but he could upgrade my “for free.” Just to get him to shut up, I agreed. Everything in the “upgraded” room worked just fine, except for the dead cockroach on the floor. I am sorry, but this was just dreadful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joeye

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean just updated nice
Stayed 1 night in Jan 2024