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The Oswego Hotel

4.0 star property

Photo gallery for The Oswego Hotel

Breakfast, lunch, dinner served; garden views
Front of property
Basic Studio Suite, 1 Queen Bed
Reception
Suite, 2 Bedrooms | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Legislative Assembly of British Columbia
    ‪4 min walk‬
  • Victoria Harbour
    ‪4 min walk‬
  • Fisherman's Wharf Park
    ‪6 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪13 min walk‬

Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Premium Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Victoria

With a stay at The Oswego Hotel in Victoria (James Bay), you'll be a 4-minute walk from Victoria Harbour and 6 minutes by foot from Victoria Clipper Ferry Terminal. .This eco-certified hotel is 0.3 mi (0.5 km) from Government Street and 13 mi (20.9 km) from Butchart Gardens.

What's nearby

  • Victoria Harbour - 4 min walk
  • Victoria Clipper Ferry Terminal - 6 min walk
  • British Columbia Parliament Building - 6 min walk
  • Government Street - 6 min walk
  • Royal BC Museum - 10 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 37 min drive

Restaurants

  • ‪Milestones - ‬10 min walk
  • ‪Q Restaurant at the Empress - ‬10 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Red Fish Blue Fish - ‬15 min walk

About this property

The Oswego Hotel

Eco-certified Victoria hotel in James Bay with a 24-hour fitness center
The Oswego Hotel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. This Victoria hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 80 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite at The Aegir Room, a bar/lounge where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
The Aegir Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: CAD 15.00-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage
  • Spa services

Family friendly

  • Dining table
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Blender
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 982 out of 1320 reviews
Rating 8 - Good. 244 out of 1320 reviews
Rating 6 - Okay. 66 out of 1320 reviews
Rating 4 - Poor. 20 out of 1320 reviews
Rating 2 - Terrible. 8 out of 1320 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very good. The only difficulty was we were given a nice room with the view we preferred. However while we left to wait for check in time, the room was no longer available (no reasonable explanation as to why) and we given a room that did not have a suitable view. After considerable debate we were given a more suitable room with a better view but on a lower floor. It seems that when you book though Hotels.com that you take second.
Stayed 1 night in Aug 2024

10/10 Excellent

Liz Kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff are very friendly and helpful. The underground parking was great and the hotel was centrally located. The only downside is the proximity to the sea plane terminal which meant you could not sleep in.
Stayed 2 nights in Oct 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff took the time to be helpful on checkin, and at the restaurant. Property is clean and well maintained. Location is central and walkable to many attractions of Victoria.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

sheila, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great in room amenities, good location and pleasant staff. The Expedia perks were disappointing though. Instead of a room upgrade we were given one of the smallest rooms in the hotel and the free drink offered by the hotel was a drip coffee or tea. Free parking was appreciated! I would stay there again but pay for a larger room instead of counting on an upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and had everything you could possibly need. The hotel is in easy walking distance of downtown Victoria.
Stayed 2 nights in Oct 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I did not like is I paid for underground parking and not a spot available. Beautiful hotel, great location, friendly staff. Very clean and comfortable you can’t go wrong with this hotel!
Stayed 2 nights in Oct 2024

8/10 Good

Kim, Nanaimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent - a clean comfortable property. Only minor issue - I reported that sliding glass door handle to deck was loose; maintenance came to repair but after their visit the door would not lock. I told front desk, and they advised maintenance, but maintenance did not attend. Door still not lockable when I checked out two days later but was on floor nine so most likely not a security issue.
Stayed 3 nights in Oct 2024

6/10 Okay

Travis

Travelled with partner
Liked: Cleanliness
Beautiful fresh lobby, outdated room. Was clean but could use a remodel. The stereo was so old it had a cd/mp3 player and no Bluetooth. The tv didn’t have any music on it either, so that kinda killed the vibe. On our way out of the room we could smell gas, so we thought we would let someone know asap. When I told the woman at the front desk she said it’s an old building, it happens. We returned back to the hotel at midnight, our keys wouldn’t work, and were locked out of our room. Also, apparently they start housekeeping at 8am on Sundays. After 20 mins of door slamming and vacuuming, i called front desk and the woman said she would look into it, and the banging around kept on for another 30 mins. Had a delicious breakfast downstairs, and the restaurant staff was super nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large beautiful rooms. Quiet with a great view.
Stayed 2 nights in Oct 2024

8/10 Good

Abbey

Stayed 5 nights in Oct 2024

8/10 Good

Sandra, Qualicum Beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location... walkable to inner harbour, Parliament Buildings, Royal BC Museum etc. Appreciate that the two bedroom had two full bathrooms with tubs. Very quiet at night. Staff were all friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Kait

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Clean rooms with full kitchen.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Will be back!
Stayed 1 night in Oct 2024

8/10 Good

Cara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an apartment style hotel. Restaurant could use a little help
Stayed 4 nights in Oct 2024

10/10 Excellent

Noura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Keyong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back again. Very clean hotel and convenient location. The mini kitchen worked well. The dishwasher was a great item to have. The only thing I would add is that I hope they had a weather strip underneath the door for light and sound proofing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Loved the floor to ceiling window looking on to the harbour. Walked to all restaurants. Can’t recommend enough.
Stayed 1 night in Oct 2024

10/10 Excellent

Seth

Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. The property was very beautiful and clean
Stayed 3 nights in Oct 2024

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024