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Hotel Austral

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Austral

Exterior
Lobby
Interior
Lobby
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Villarino 292, Costanera del Rio Negro, Viedma, Rio Negro, R8500LGP
  • Church of Our Lady of Mercy
    9 min walk
  • Calesita La Maragata
    18 min walk
  • Museo Histórico Emma Nozzi
    20 min walk
  • Carmen de Patagones (CPG)
    13 min drive

Room options

View all photos for Basic Room

Blackout curtains, free WiFi

Basic Room

  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior

Depto Centrico Viedma Rio Negro

Dryer
Air conditioning
Parking available
Microwave
The price is NZ$106
for 1 apartment
includes taxes & fees
6 Jan - 7 Jan
Depto Centrico Viedma Rio Negro

About the area

Viedma

When you stay at Hotel Austral in Viedma, you'll be on the riverwalk, within a 5-minute drive of Church of Our Lady of Mercy and Casino del Río. .This hotel is 1.5 mi (2.4 km) from Museo Gobernador Eugenio Tello and 3.2 mi (5.1 km) from House of Culture.

What's nearby

  • Church of Our Lady of Mercy - 9 min walk
  • Casino del Río - 3 min drive
  • Museo Gobernador Eugenio Tello - 4 min drive
  • Villarino Plaza - 6 min drive
  • Templo Parroquial Nuestra Señora del Carmen - 7 min drive

Getting around

  • Viedma Station - 6 min drive
  • Viedma (VDM-Gobernador Edgardo Castello) - 12 min drive

Restaurants

  • ‪El Barco - ‬10 min walk
  • ‪Comahue Bar-Restó - ‬15 min walk
  • ‪El Muelle Fast Food - ‬1 min walk
  • ‪Al Rio WINE BAR - ‬1 min walk
  • ‪Alacruz - ‬4 min drive

About this property

Hotel Austral

Adults-only hotel with a 24-hour front desk and a restaurant
Hotel Austral offers 98 accommodations with hair dryers and complimentary toiletries. Cable television is provided.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as blackout drapes/curtains and in-room massages.
This smoke-free hotel features golf lessons nearby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Hotel Austral has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Beach shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: ARS 220-600 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • TV channels

More

  • In-room massage
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately ARS 220 to 600 per person
  • Late check-in fee for check-in between 11:00 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Austral Viedma
Hotel Austral Viedma
Hotel Austral Hotel
Hotel Austral Viedma
Hotel Austral Hotel Viedma

Hotel Austral Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 90 out of 382 reviews" "
Rating 8 - Good. 165 out of 382 reviews" "
Rating 6 - Okay. 89 out of 382 reviews" "
Rating 4 - Poor. 23 out of 382 reviews" "
Rating 2 - Terrible. 15 out of 382 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gianni, Linden

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst and crappy hotel in the area I never stay in a hotel like that dirty people smokes I don’t know what in the room oldest hotel in the whole country nothing like what you guys describe on the pictures
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location, feels more like a 4 star hotel totally to recommend
Stayed 1 night in Dec 2019

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a beautiful location with a great seafood restaurant within walking distance. Staff of hotel were very nice and helpful. Breakfast was included and very good. The air conditioning was weak. We would stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

John

Disliked: Property conditions & facilities
Avoid if you can
The lady at reception was very nice and breakfast was acceptable but on the day we arrived there was no hot water or glasses in the room or bathroom which is not what you expect for supposedly the best hotel in town. Check out was very early at 10a.m with no possibility of a late check out although we were allowed to wait in the lounge albeit that there was no avalanche of people checking in so on the face of it the management need some customer care training.
Stayed 1 night in Feb 2019

6/10 Okay

TRINITY, LOS ANGELES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I LIKE LIKE THE BREAKFAST FOOD AND SPACIOUS AREA. I LIKE THE CLEANLINESS. SERVERS ARE VERY PLEASANT & HELPFUL. I DON'T LIKE THAT NONE OF THE STAFF CAN'T COMMUNICATE IN ENGLISH. BEING A PLACE TO BE VISITED BY FOREIGNERS, MY SUGGESTION IS THAT AT LEAST ONE STAFF SHOULD BE AVAILABLE E TO SPEAK ENGLISH. I DON'T LIKE THE TIMES WHEN THERE WAS NO ELECTRICITY. I AM AFRAID THAT IT WOULD HAPPEN WHILE I AM IN THE ELEVATOR. DURING OUR 2 DAY STAY, ELECTRICITY WENT OFF COUPLE OF TIMES WITHOUT ANY INFORMATION WHY IT HAPPENED & WHEN IT WOULD BE BACK ON. ONE TIME I WAS IN THE SHOWER AND IT WAS VERY SCARY. THERE SHOULD BE A GENERATOR THAT WOULD KICK ON RIGHT AWAY.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
good
A little run down , bathroom fixtures and door locks are out if date. overall pretty clean, helpful staff , secure fenced parking in a garage.
Stayed 1 night in Feb 2018

6/10 Okay

Bergrider, Australia

Liked: Cleanliness
Good location near the waterfront
AC was turned off mid-afternoon and cooling did not come back on that night, for a hot room this was uncomfortable and 'nothing could be done'. Lower River view room had lots of traffic noise ( windows open to cool the hot room). Otherwise clean but care-work.
Stayed 1 night in Jan 2018

8/10 Good

Steven

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

John, London

Liked: Staff & service
The best hotel option in Viedma
With few or no other options this is by far the best option in Viedma, and while not top grade is perfectly satisfactory and extraordinarily good value. While the rooms at the front have a pleasant river view they can be very noisy with all- night traffic noise, and a room at the rear is recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deborah, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The location was perfect, the staff was very helpful and the room was large with a omfortable bed and pillow. Only complaint was the wifi was a little weak in our room and there was a quite a bit of road noise. But al things considered, I'd definitely stay there again."

4/10 Poor

Daniel, Palm Springs

Disliked: Cleanliness, property conditions & facilities
Noisy hotel with poor service
The hotel was very noisy. The road noise was really bad especially as it was Friday and all the local kids were driving up and down revving their bikes and cars till about 3 am. Also they put a school party on ur floor and they were making a terrible noise until about 2 am. So we got very little sleep,

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfasts,good location but some issues.
We felt that when we arrived that the reception was not very welcoming and whilst efficient at checking us in we did not feel that the reception staff were very pleasant.In addition despite being non smokers we were later asked to pay a fine of 700 pesos for smoking in the room. We explained that we had never smoked in our lives and felt that they did not believe us. We did not pay the fine.Also we bought tea and cakes in the snack bar and were overcharged for two very,very small pieces of cake Also there was no menu available so one needs to check prices beforehand. We felt that the snack bar was very poor value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel Austral - A faded gem
I needed a break from hostels and a sleepy town to relax in. Viedma and Hotel Austral fit the bill perfectly. After reading the reviews here I felt I was taking a chance, but the hotel seemed like the best bet. And while it's clear this property is past its prime, the staff where excellent and also constantly cleaning. The room itself was basic, but with a new and clean bread spread and duvet. The bathroom was equivalent to what you'd find at a Delta in North America. The lobby is styled as a grand sitting room complete with a piano player and comfy chairs. Unfortunately this was the only place I could get wifi. Wifi didn't reach my room. The location is in the very centre of Viedma situated directly on the river. A few good restaurants around the hotel and the river walk makes for a relaxing afternoon. Summary: If you're expecting a first class hotel you'll be disappointed. This is a comfortable mid range hotel. Just relax and enjoy the town.

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una muy buena experiencia
Había leído algunas opiniones no favorables, pero nos arriesgaos igual y el resultado fue muy bueno. La recepción muy atenta, la habitación limpia, provista de todo lo que ofrecen, muy confortable y con una hermosa vista al río. El desayuno muy bien de acuerdo a su categoría (tres estrellas) y un poco mejor que su categoría en la variedad de tortas y dulces
Stayed 1 night in Jun 2024

2/10 Terrible

Gonzalo

Stayed 1 night in Nov 2023

6/10 Okay

Roberto Natalio

Liked: Cleanliness
Buena ubicación, limpio, hacia frio en algunas hab
Stayed 1 night in Jul 2023

8/10 Good

nestor

Stayed 1 night in Apr 2023

2/10 Terrible

Aldo

Stayed 1 night in Mar 2023

10/10 Excellent

Sergio Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023