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Mercure Hotel Raphael Wien

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Raphael Wien

Exterior
Privilege, Double Room, 1 Double Bed
Lobby
Bar (on property)
Sauna

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
Wallgasse 23, Vienna, Vienna, 1060
  • Raimund Theater
    1 min walk
  • Mariahilfer Street
    6 min walk
  • Wiener Stadthalle
    17 min walk
  • Vienna (VIE-Vienna Intl.)
    28 min drive

Room options

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

ibis Wien Mariahilf

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (998)
The price is NZ$193
for 1 room
includes taxes & fees
2 Jan - 3 Jan
ibis Wien Mariahilf

About the area

Vienna

With a stay at Mercure Hotel Raphael Wien, you'll be centrally located in Vienna, within a 10-minute drive of Vienna Christmas Market and Schönbrunn Palace. .This hotel is 2.2 mi (3.6 km) from Vienna State Opera and 1.5 mi (2.4 km) from Naschmarkt.

What's nearby

  • Wiener Stadthalle - 17 min walk
  • Schönbrunn Palace - 5 min drive
  • Vienna Christmas Market - 5 min drive
  • Naschmarkt - 6 min drive
  • Vienna State Opera - 7 min drive

Getting around

  • Mariahilfer Gürtel Tram Stop - 3 min walk
  • Vienna West Station - 8 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Travel Shack Vienna - ‬3 min walk
  • ‪L'idea al Teatro - ‬1 min walk
  • ‪Duru Kebap 2 - ‬3 min walk
  • ‪Dingelstedt 3 - ‬5 min walk
  • ‪Zum Hagenthaler - ‬4 min walk

About this property

Mercure Hotel Raphael Wien

Hotel with a 24-hour fitness center, near Schönbrunn Palace
Mercure Hotel Raphael Wien offers 78 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

Bulgarian, English, French, German, Hungarian, Polish, Romanian, Russian, Serbian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 16 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 per person

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Covered self parking fee: EUR 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Das President
Das President Hotel
Das President Vienna
Hotel Das
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna

Mercure Hotel Raphael Wien Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 182 reviews" "
Rating 8 - Good. 80 out of 182 reviews" "
Rating 6 - Okay. 26 out of 182 reviews" "
Rating 4 - Poor. 16 out of 182 reviews" "
Rating 2 - Terrible. 9 out of 182 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Margarete

Liked: Cleanliness, staff & service
Convenience Location
Stayed 7 nights in Jul 2024

10/10 Excellent

Giraud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Jacek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair hotel
Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Problems with the toilets in both rooms, one corrected itself , the other was faulty throughout the whole visit. The room was not as clean as expected, and there was a some dirty ladies knickers left inside the wardrobe .
Stayed 2 nights in Sep 2023

6/10 Okay

Gennady

Liked: Cleanliness
Stayed 4 nights in May 2023

10/10 Excellent

Mariana

Stayed 2 nights in Apr 2023

10/10 Excellent

Ekaterini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 3 nights in May 2022

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Super clean and comfy. Right across from the theatre. Only thing that was not good was that we couldn’t figure out how to use the air conditioner.
Stayed 3 nights in Oct 2021

2/10 Terrible

ALBERT

Stayed 4 nights in Jun 2020

8/10 Good

Rodrigo, Lisbon

Travelled with partner
Liked: Cleanliness, staff & service
Hotel has a nice location and it's very cozy. There is a low shelf above the sink in the bathroom, which makes really hard to wash your face without wetting the floor. Apparently there is a leak in the bathtub or in the bathtub glass door. We slept on a twin bed (not double as expected) with two separated blankets.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent business hotel
Stayed 1 night in Jun 2019

8/10 Good

Alaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, clean & comfortable. Staff at reception very friendly & helpful. Very close to train & tram stops.
Stayed 5 nights in May 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 4 nights in Mar 2019

2/10 Terrible

Anna Holden

Disliked: Staff & service, property conditions & facilities, room comfort
There was building works throughout our stay including exposed wires right outside our room. We moved room as on the first night we were woken up at 7am from a crane outside our window, but the second room overlooked the renovation in the yard so we were woken early again the next day. It’s just not finished yet. You can see it’ll be nice in a few months but it is a building site at the moment. ( our water was turned off and we were told to use a toilet at another hotel- so we couldn’t even use the hotel to relax at ). Just don’t offer rooms until it’s finished. Oh and the aircon apparently doesn’t work until summer but the hearing was turned up high.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 3 nights in Dec 2018

6/10 Okay

charles

Liked: Cleanliness, room comfort
I was little bit dissapointed for being next to the elevator and the condition of poor parking next to the hotel. I think would not be a problem for zou to keep parking tikets at the reception,
Stayed 1 night in Dec 2018

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
really nice
Stayed 2 nights in Nov 2018