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Novotel Wien Hauptbahnhof

4.0 star property

Photo gallery for Novotel Wien Hauptbahnhof

Meeting facility
Business centre
Junior Suite
Fitness facility
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    ‪6 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room (Family. 2 adults + 1 child)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed, Mobility Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room (Family. 2 adult + 2 children)

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Ibis Wien Hauptbahnhof

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1030)
The price is NZ$251
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Ibis Wien Hauptbahnhof

About the area

Vienna

With a stay at Novotel Wien Hauptbahnhof in Vienna (Favoriten), you'll be within a 5-minute drive of Vienna State Opera and Belvedere. .This family-friendly hotel is 3.7 mi (5.9 km) from Schönbrunn Palace and 1.8 mi (3 km) from Hofburg Imperial Palace.

What's nearby

  • Belvedere - 6 min walk - 0.5 km
  • Vienna State Opera - 3 min drive - 2.6 km
  • Hofburg Imperial Palace - 4 min drive - 3.0 km
  • Stephansplatz - 6 min drive - 3.3 km
  • St. Stephen's Cathedral - 6 min drive - 3.4 km

Getting around

  • Vienna (XWC-Vienna Central Station) - 3 min walk
  • Quartier Belvedere S-Bahn - 4 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Würstelstand Südtirolerplatz - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bäckerei Ströck - ‬2 min walk
  • ‪Leberkas-Pepi - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

Novotel Wien Hauptbahnhof

Family-friendly hotel with a full-service spa connected to a shopping center in Vienna
Novotel Wien Hauptbahnhof offers 266 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 266 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at THE FLAVE of Vienna, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Vienna? This hotel has 9989 square feet (928 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
THE FLAVE of Vienna - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1023 reviews
Rating 8 - Good. 279 out of 1023 reviews
Rating 6 - Okay. 56 out of 1023 reviews
Rating 4 - Poor. 26 out of 1023 reviews
Rating 2 - Terrible. 24 out of 1023 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice breakfast.

8/10 Good

Nir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, clean and nice room. Very quiet. The best is the location, very easy transportation and you get the hop on hop off buses close to it. Was great
Stayed 4 nights in Dec 2024

2/10 Terrible

Jonathan

Stayed 3 nights in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth money and good location
Hotel staff were very friendly and helpful. Amazing food and breakfast. I ordered dinner in hotel and food was excellent. The only inconvenience I had a very soft mattress, which was not as I used to sleep. The rest is good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sevinj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, location was perfect to access central station and metro
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We stayed at this hotel for a single night B&B City Break. The room was spacious and comfortable. The hotel was exceptionally clean and appeared to be a mixture of Tourists and Business Professionals staying as guests. The breakfast menu choice and food quality was very good. The Hotel is right next to the main Train Station so easy to access from the airport train and then on our departure train to Budapest. Was also very easy to access the Christmas Markets from the nearby tram stop. Staff were all very welcoming and helpful. Highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

6/10 Okay

Weiqing

Travelled with family
Liked: Cleanliness, amenities
Transport station is cross the road, 10 minutes to get in city centre via tram or underground. However, hotel has no information about tourist attractions, only a map in reception. No booklet for hotel service in room, no idea the reception contact number. I don’t think there is telephone in my room. Breakfast has pancake machine, but no toaster. Very clean hotel, unfortunately, could not have included breakfast, as my trip to Budapest pick up time at 6:27am, and staff would not allow me make a cup of coffee, as they start at 6:30am. Friendly to younger children, play room available next to dining room. There are few nice restaurants near by for local, and shops cross the road attached to train station. Supermarket close at 8pm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property. The room was quite nice. The best part was the location directly across the street from the train station. We arrived, walked across the street, dropped off our bags, and were immediately ready to start enjoying Vienna. The hotel also had many food options conveniently available as soon as you walk in the lobby. The front desk made checking in and out very quick and easy as well. I would 100 percent recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Novotel went above and beyond when our booking at another hotel went wrong. There were no rooms available for our first night so they kindly let us bed down in the lounge for the night and use the facilities. We booked in straight away for the second night. We had a fantastic nights sleep after our not so perfect first night. We were then able to leave our bags until the early hours of the next day, as we were going to a concert and then going to the airport. It is in a great location too, just next to a very reliable train and metro station. We will definitely stay here again if we come back to Vienna.
Stayed 1 night in Dec 2024

10/10 Excellent

Meyranie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurinderjeet

Travelled with group
Everything was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

marilou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 star rating except for the housekeeping, i noticed she used the towel to wipe the glass door of shower and floor. Bath Towels should not be used for cleaning /wiping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard, Portland

Around the corner from the main train station. Took OBB train from airport to and from hotel. It was a connecting flight from Berlin to Boston with a 16 hour layover. This hotel had a free mini bar in room and a free breakfast on my plan. If I go back to Vienna I will definitely stay here!
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service can only be ordered with an app, which was not working. The restaurant only served pizza because they were busy with a convention. Staff was friendly. Noce breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

ChiaYing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

VLADIMIR

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Ghazwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, small room, excellent breakfast, easy to access trains and underground
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was fantastic but the most critical thing for me is the bed and temperature. The room was unbearably warm and was told that since it was October the A/C was no longer functioning. Strange. The room felt like an oven and as a result the stay was unsatisfactory.
Stayed 1 night in Oct 2024

10/10 Excellent

Duane

Stayed 2 nights in Oct 2024

10/10 Excellent

Faheera

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2024