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Novotel Wien Hauptbahnhof

4.0 star property

Photo gallery for Novotel Wien Hauptbahnhof

Meeting facility
Fitness facility
Property amenity
Junior Suite
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    ‪6 min walk‬
  • Vienna Music Society
    ‪3 min drive‬
  • Kärntner Straße
    ‪3 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room (Family. 2 adults + 1 child)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed, Mobility Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room (Family. 2 adult + 2 children)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Ibis Wien Hauptbahnhof

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1000)
The price is NZ$176
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Ibis Wien Hauptbahnhof

About the area

Vienna

With a stay at Novotel Wien Hauptbahnhof in Vienna (Favoriten), you'll be within a 5-minute drive of Vienna State Opera and Hofburg Imperial Palace. .This family-friendly hotel is 0.3 mi (0.5 km) from Belvedere and 2.1 mi (3.3 km) from St. Stephen's Cathedral.

What's nearby

  • Belvedere - 6 min walk
  • Naschmarkt - 3 min drive
  • Vienna State Opera - 3 min drive
  • Hofburg Imperial Palace - 4 min drive
  • St. Stephen's Cathedral - 6 min drive

Getting around

  • Vienna (XWC-Vienna Central Station) - 3 min walk
  • Quartier Belvedere S-Bahn - 4 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Würstelstand Südtirolerplatz - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bäckerei Ströck - ‬2 min walk
  • ‪Leberkas-Pepi - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

Novotel Wien Hauptbahnhof

Family-friendly hotel with a full-service spa connected to a shopping center in Vienna
Novotel Wien Hauptbahnhof offers 266 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 266 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at THE FLAVE of Vienna, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Vienna? This hotel has 9989 square feet (928 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
THE FLAVE of Vienna - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 25 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 27 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (9989 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1006 reviews
Rating 8 - Good. 274 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service can only be ordered with an app, which was not working. The restaurant only served pizza because they were busy with a convention. Staff was friendly. Noce breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

ChiaYing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

VLADIMIR

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Ghazwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, small room, excellent breakfast, easy to access trains and underground
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was fantastic but the most critical thing for me is the bed and temperature. The room was unbearably warm and was told that since it was October the A/C was no longer functioning. Strange. The room felt like an oven and as a result the stay was unsatisfactory.
Stayed 1 night in Oct 2024

10/10 Excellent

Duane

Stayed 2 nights in Oct 2024

10/10 Excellent

Faheera

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

JAY, Morgan Hill

Stayed 1 night in Sep 2024

6/10 Okay

IAN

Stayed 1 night in Sep 2024

10/10 Excellent

Shady

Stayed 4 nights in Sep 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get everywhere. Perfect place to stay.
Stayed 3 nights in Sep 2024

6/10 Okay

Aisha

Stayed 4 nights in Aug 2024

8/10 Good

Evelyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It‘s fine to stay here if you‘re reliant on trains to and from destinations. Otherwise, not the best location. The safe didn‘t work, and although we asked for this to be fixed, nothing was done. Furthermore, be careful with this company, as they can take out from your account, when you arrive, the full sum as payment or as „holding deposit“, and then they take the total amount out at the end of your stay - quite concerning… However it gets fixed up eventually. But it‘s a good idea to check your account.
Stayed 3 nights in Sep 2024

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Beth, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the station.
Great stay. We picked this hotel due to its proximity to the station. Comfortable and contemporary room. Our train was delayed and we were thankful for the option to relax in the lounge / lobby over having to wait at the station.
Stayed 1 night in Aug 2024

6/10 Okay

FIROUZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Air conditioner was not working properly. The hotel staff was informed and they founs the it's normal. The beds were very uncomfortable
Stayed 6 nights in Aug 2024