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NH Ciudad de Cuenca

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Ciudad de Cuenca

Reception
Exterior
Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
Ronda de San Jose, 1, Cuenca, Cuenca, 16004
  • Los Tiradores
    18 min walk
  • Museum of Palaeontology of Castilla-La Mancha
    5 min drive
  • Museo de la Semana Santa
    8 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

Hotel Exe Cuenca

Free WiFi
Air conditioning
Gym
Breakfast available
4.2 out of 5, Very good, (442)
The price is NZ$132
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Exe Cuenca

About the area

Cuenca

A stay at NH Ciudad de Cuenca places you in the heart of Cuenca, steps from Serranía de Cuenca and a 3-minute drive from Ars Natura. .This golf hotel is 1.3 mi (2.2 km) from Los Tiradores and 1.4 mi (2.3 km) from Museum of Palaeontology of Castilla-La Mancha.

What's nearby

  • Hanging Houses of Cuenca - 4 min drive - 3.0 km
  • San Pablo Footbridge - 4 min drive - 3.1 km
  • Castile-La Mancha Science Museum - 5 min drive - 3.8 km
  • Cuenca Cathedral - 6 min drive - 3.9 km
  • Museum of Spanish Abstract Art - 6 min drive - 3.0 km

Getting around

  • Cuenca Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 105 min drive

Restaurants

  • ‪Sidreria la Figal - ‬4 min walk
  • ‪Bar Cristal - ‬6 min walk
  • ‪Café Hispano - ‬9 min walk
  • ‪La Antigua - ‬7 min walk
  • ‪Bar la Fama - ‬5 min walk

About this property

NH Ciudad de Cuenca

Hotel in Cuenca with a fitness center and a 24-hour front desk
NH Ciudad de Cuenca offers 74 accommodations with minibars and safes. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 74 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include tour/ticket assistance and a banquet hall.
Grab dinner at Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Cuenca? This hotel has 4349 square feet (404 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Restaurant - This restaurant specializes in international cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: EUR 13-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (4349 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Nh Ciudad Cuenca
Nh Ciudad Cuenca Hotel
Nh Hotels Cuenca
NH Ciudad de Cuenca Hotel
NH Ciudad de Cuenca Cuenca
NH Ciudad de Cuenca Hotel Cuenca

NH Ciudad de Cuenca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 347 reviews" "
Rating 8 - Good. 151 out of 347 reviews" "
Rating 6 - Okay. 22 out of 347 reviews" "
Rating 4 - Poor. 3 out of 347 reviews" "
Rating 2 - Terrible. 5 out of 347 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

lesie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good location. The reception staff were helpful. Really enjoyed my breakfast. Solo traveler
Stayed 2 nights in Aug 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly, helpful staff however the only way to get information regarding menus or breakfast times/prices was by logging in with a QR code. There are still occasions when some printed information would be useful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirk, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and very comfortable. The breakfast was fabulous. Nice hotel - would definitely stay again!
Stayed 2 nights in May 2024

10/10 Excellent

Ronald, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel
Stayed 1 night in May 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay while visiting Cuenca
Great staff at the front desk, super clean and comfortable room, a 5-minute walk from the bus station, an easy bus ride from the train station, restaurants and grocery stores close by, and a 25-minute walk to the magnificent sights of the old town.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH always has a great product. This particular hotel was about a 15 minute walk to winery row, and 25 minutes to old town Cuenca. Clean updated rooms, as always!
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at affordable prices. The personnel is very courteous and attentive, the room was impeccable, and they even have a microwave over of guests need to use it. We parked across the street and there was no problem. Comfortable beds.
Stayed 1 night in Dec 2023

10/10 Excellent

ELIZABETH

Stayed 3 nights in Nov 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bueno
Volveremos!!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandre, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean spacious room.
Stayed 1 night in Aug 2023

10/10 Excellent

Donald, Addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so awesome!
Stayed 1 night in Apr 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2022

8/10 Good

Louise

Stayed 1 night in Aug 2022

10/10 Excellent

Claudia B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Alexandre, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel walking distance to restaurants. The staff is super friendly. A special thank you to Rachel for giving us precious insights on what to visit and where to eat. We will be back.
Stayed 1 night in May 2022

2/10 Terrible

MARGARET

Stayed 2 nights in May 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Tired but well looked after
Excellent stay lovely room and a lovely meal in the bar area. Reception check in and checkout very efficient and helpful. Great value
Stayed 1 night in Nov 2021

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Seema, Eagan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient location, easy street parking. Uncomfortable beds, air conditioning in the room is awful, staff doesn’t inform you about microwave in common area, hot water in the bathroom was not functional except in the morning. Expected better from NH.
Stayed 1 night in Sep 2021

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2021

8/10 Good

KYOICHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Cuenca and the area
The hotel was great, very clean and the staff was friendly, helpful and efficient. The breakfast was also very good.
Stayed 2 nights in Jul 2020