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Comfort Inn Roanoke Civic Center

2.5 star property

Photo gallery for Comfort Inn Roanoke Civic Center

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Lobby
Seasonal outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • St. Andrews Catholic Church
    ‪8 min walk‬
  • Roanoke Visitor Center
    ‪12 min walk‬
  • Science Museum of Western Virginia
    ‪16 min walk‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Roanoke

A stay at Comfort Inn Roanoke Civic Center places you in the heart of Roanoke, within a 15-minute walk of St. Andrews Catholic Church and Roanoke Visitor Center. .This hotel is 0.7 mi (1.1 km) from Civic Center and 0.7 mi (1.1 km) from Berglund Center.

What's nearby

  • Center in the Square - 16 min walk - 1.4 km
  • Berglund Center - 16 min walk - 1.4 km
  • Virginia Museum of Transportation - 2 min drive - 1.5 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 4.2 km
  • Valley View Mall - 4 min drive - 4.6 km

Getting around

  • Roanoke Station - 18 min walk
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪2nd Helpings - ‬17 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬16 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Comfort Inn Roanoke Civic Center

Hotel in Roanoke with free breakfast and a 24-hour fitness center
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per person, per stay

We have included all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1006 reviews
Rating 8 - Good. 283 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mireya

Stayed 1 night in Dec 2024

10/10 Excellent

Francoise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Check in was quick! Breakfast was good!
Stayed 1 night in Nov 2024

10/10 Excellent

Enelida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, particularly Paul. The room was very clean. That's what i look for the most in a hotel. Breakfast was plentiful, nice and hot and the coffe was delicious. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Ladd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This comfort inn was very nice. Would stay there again for sure
Stayed 2 nights in Nov 2024

10/10 Excellent

james

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Large clean rooms
Stayed 1 night in Aug 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable and the floor was quiet. The shower was wonderful.
Stayed 1 night in Nov 2024

8/10 Good

amir

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy :)
Reviewed 2 days ago Room was clean and odor free. Beds were VERY comfortable. Didn’t use the WiFi. Fridge in good working order. Friendly and efficient staff! Breakfast area was well maintained and we appreciated the gentleman that was on duty diligently cleaning and making sure breakfast was a good experience for the hotel guests! My ONLY complaint: there was no apparatus in the bathroom to hang your wet towel and washcloth besides one hook behind the bathroom door. But would DEFINITELY stay there again when visiting!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very limited maid service. The people at the front desk were only marginally interested in our problems and comments. Room was not very clean and there was a leak in the bathroom ceiling.
Stayed 4 nights in Nov 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice with some reservations
Elevator has not been inspected since July 2023 and it should be inspected every year. Also we had reserved a king bed and were given a queen instead. We did not report this. Otherwise our experience was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Property conditions & facilities
Everyone was very friendly. The accommodations were clean and the hotel was quiet. Very convenient to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Meghan

Stayed 1 night in Nov 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, amenities
The bed was clean but I would not stay there again!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Very nice room.
Stayed 3 nights in Nov 2024

2/10 Terrible

KRISTINA, VANCOUVER

Stayed 1 night in Oct 2024

8/10 Good

Sydney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Helen

Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Hot breakfast, variety of choices. Plenty of seating at breakfast. The room bathroom could use a hook on the back of the door and a towel rack to hang wet towels. Bed was clean and comfortable. I've stayed here many times and keep coming back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Everything went good staff very nice and explained everything and the bed was comfortable room was clean and spacious
Stayed 1 night in Nov 2024

2/10 Terrible

Joanne

Hotel did not match search
I searched pet friendly hotels and this one came up. However, when we got to the property, we were told that it wasn't pet friendly. Luckily, there was another hotel in the chain that was and had availability
Stayed 1 night in Nov 2024

8/10 Good

William

Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why you should stay at Comfort Inn
We like to stay at this comfort in when we come in town to do the Stocked Market, it is always clean and the staff is always friendly and on top of things!
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love comfort inns
The staff was very friendly, helpful and knowledgeable about the area.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Great For After-Concert Sanctuary
This Comfort Inn was close to our concert venue and provided a full breakfast. Clean and comfy.
Stayed 1 night in Nov 2024