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The Penz Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Penz Hotel

Terrace/patio
Exterior
Bar (on property)
Exterior
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    3 min walk
  • Innsbruck Old Town Christmas Market
    4 min walk
  • Golden Roof
    5 min walk
  • Innsbruck (INN-Kranebitten)
    13 min drive

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance

Stage 12 Hotel by Penz

Free WiFi
Air conditioning
Gym
Breakfast available
4.6 out of 5, Wonderful, (717)
The price is NZ$305
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Stage 12 Hotel by Penz

About the area

Innsbruck

A stay at The Penz Hotel places you in the heart of Innsbruck, steps from Rathaus Galerien Shopping Centre and 3 minutes by foot from Maria Theresa Street. .This hotel is 0.4 mi (0.6 km) from Innsbruck Market Hall and 0.4 mi (0.7 km) from Triumphal Arch.

What's nearby

  • Maria Theresa Street - 3 min walk
  • Innsbruck Old Town Christmas Market - 4 min walk
  • Golden Roof - 5 min walk
  • Imperial Palace - 5 min walk
  • Landeskrankenhaus - University Clinics Innsbruck - 13 min walk

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Kranebitten Airport (INN) - 13 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪Caffeteria-Weinbar Magistrat - ‬3 min walk
  • ‪Cafe & Pub Hokuspokus - ‬1 min walk
  • ‪Thai-Li-Ba GmbH - ‬1 min walk
  • ‪Orangerie - ‬2 min walk

About this property

The Penz Hotel

Central hotel connected to a shopping center in Innsbruck City Centre with a rooftop terrace
The Penz Hotel offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and ski storage.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 16 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 25 per person
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are available for EUR 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self parking fee: EUR 16 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

The Penz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 362 out of 541 reviews" "
Rating 8 - Good. 145 out of 541 reviews" "
Rating 6 - Okay. 22 out of 541 reviews" "
Rating 4 - Poor. 8 out of 541 reviews" "
Rating 2 - Terrible. 4 out of 541 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice- I highly recommend especially for a quick stay, as it is clean, comfortable and convenient. The staff were wonderful! So helpful and efficient. Innsbruck is spectacular - the Penz is great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Brad, Kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking directly under hotel
Stayed 1 night in Sep 2024

10/10 Excellent

ross

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

GERMAN, BOGOTA DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my partner and stayed one night at The Penz Hotel. Liked: Beautiful, elegant and very well designed property. Spacious and comfortable rooms with amazing views to Nordkette mountains. Kind and friendly staff, a special recognition to front desk staff. Excellent breakfast, many options, and exquisite food. Didn’t like: As an Expedia Gold Member didn’t get any extra perks.
Stayed 1 night in Jul 2024

8/10 Good

Kristen, longmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 1 night in Aug 2024

6/10 Okay

michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Less than impressed
Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !? Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel in a great location with great bar!
Absolutely loved our stay at The Penz. The staff were incredibly friendly and efficient, the hotel is modern and in great condition, and the location couldn’t be better being just a short walk from the Old Town. The rooftop bar is fantastic, with a quality selection of drinks and a great ambience. Some very minor criticism; - despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor. - the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night! - the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design. Otherwise a brilliant stay!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location, staff were friendly and breakfast was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin, Lafayette

Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very comfortable stay. Bedding was very nice and the staff were all very friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick, LAKEWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walkable to Old Town and other attractions. Roof Top bar was a pleasant surprise
Stayed 2 nights in Jul 2024

6/10 Okay

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Maybe not a summer hotel
Really hot in room despite AC on high also construction noise not great. Cool hotel. Well run… just maybe not a great visit in heat of summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with family
was the best we had during our entire vacation in Europe.
Stayed 2 nights in Jul 2024

8/10 Good

James

Stayed 2 nights in Jun 2024

10/10 Excellent

Trevor, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fantastic accommodation option in the heart of Innsbruck. The old town and town square are less than one block away, yet the rooms are super quiet. Very clean, friendly staff, great rooms. Amazing breakfast on site. Absolutely perfect. Would recommend to anyone going to Innsbruck!
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern
Modern hotel in a historic city.
Stayed 1 night in Jun 2024

10/10 Excellent

Tadas

Stayed 1 night in Jun 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in perfect location. Excellent staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yongxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy-to-find parking, great staff and fabulous breakfast with excellent view!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, very well appointed, clean, easy low cost parking. one of the best breakfast buffets, would stay again
Stayed 1 night in May 2024