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Quality Inn & Suites Downtown Walla Walla

2.5 star property

Photo gallery for Quality Inn & Suites Downtown Walla Walla

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
520 North 2nd Ave, Walla Walla, WA, 99362
  • Kirkman House Museum
    ‪4 min walk‬
  • Art Gallery at the Marcus Whitman Hotel & Conference Center
    ‪6 min walk‬
  • Downtown Farmers Market
    ‪10 min walk‬
  • Walla Walla, WA (ALW-Walla Walla Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Walla Walla

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1007)
The price is NZ$221
for 1 room
includes taxes & fees
2 Mar - 3 Mar
La Quinta Inn & Suites by Wyndham Walla Walla

About the area

Walla Walla

Centrally located in Walla Walla, Quality Inn & Suites Downtown Walla Walla is within a 15-minute walk of Whitman College and Gesa Power House Theatre. .This hotel is 1.4 mi (2.2 km) from Little Theater and 2.3 mi (3.8 km) from Fort Walla Walla.

What's nearby

  • Art Gallery at the Marcus Whitman Hotel & Conference Center - 6 min walk
  • Downtown Farmers Market - 10 min walk
  • Whitman College - 10 min walk
  • Gesa Power House Theatre - 11 min walk
  • Walla Walla Community College - 5 min drive

Getting around

  • Walla Walla, WA (ALW-Walla Walla Regional) - 6 min drive

Restaurants

  • ‪El Sombrero Mexican Restaurant - ‬2 min walk
  • ‪Colville Street Patisserie - ‬9 min walk
  • ‪Passatempo Taverna - ‬11 min walk
  • ‪The Maple Counter Cafe - ‬9 min walk
  • ‪AK's Mercado - ‬9 min walk

About this property

Quality Inn & Suites Downtown Walla Walla

Hotel with free breakfast, near Whitman College
Quality Inn & Suites Downtown Walla Walla offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Walla Walla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary English breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary English breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool toys
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 24 2024 to March 1 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quinta Inn Hotel Walla Walla
Quinta Inn Walla Walla
La Quinta Walla Walla Hotel Walla Walla
Walla La Quinta
Walla Walla La Quinta
Quinta Walla Walla
Quality Inn Walla Walla
Quality Walla Walla
Quality Inn Suites
Quality & Suites Walla Walla
Quality Inn Suites Walla Walla
Quality Inn & Suites Downtown Walla Walla Hotel
Quality Inn & Suites Downtown Walla Walla Walla Walla
Quality Inn & Suites Downtown Walla Walla Hotel Walla Walla

Quality Inn & Suites Downtown Walla Walla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Conchita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Angella

Travelled with family
Liked: Cleanliness, staff & service, amenities
They should put the towels for pool area where they’d be visible from entrance, both for employees and guests to see if it’s empty as even know if they offer them.
Stayed 1 night in Nov 2024

4/10 Poor

Tanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirtiest hotel we have ever stayed in! We had two rooms across from each other and they were equally dirty and the sheets had not been changed. The rooms were in serious need of a vacuum and a mop. Our socks were full of dark black hair and dirt. The dust and hair were visible on both the carpet and the tile, as were the candy wrappers and other trash. I complained and had to ask for clean sheets and pillowcases so I could change the bedding because they smelled, had apparent stains and hairs. So gross. I also had to ask for a fresh shower curtain because you couldn’t be in the bathroom without gagging from the mildew smell. On top of that, there was a horrendous sewer-like smell in the end of the hall where we were located that seeped into our rooms. We didnt smell it anywhere else, but had to sleep with our windows open because we were so nauseated. If there had been any other hotel that had availability, we would have left. The night manager seemed extremely unbothered by our complaint and he himself was unkept and had an extremely dirty shirt on. The property itself has a lot of deferred maintenance. I will be asking for a refund.
Stayed 1 night in Nov 2024

10/10 Excellent

Aida

Stayed 1 night in Nov 2024

8/10 Good

Alissa

Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sandra

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom fan extremely loud. Heating unit extremely loud. Pool area was not warm and pool water was too cold to swim in. Hot tub is small and several of the jets are not working.
Stayed 2 nights in Nov 2024

6/10 Okay

Roma

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina

Stayed 2 nights in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Close to downtown and Whitman College. The front desk guy needed a little help with friendliness. He was a bit off putting.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Basic but fine
Quality Inn is very basic, somewhat dated, a little run down. But the bed was comfortable and I got good nights rest during my stay. It was dark, quiet, and they had an extra blanket when I needed it.
Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
I have a small dog and was put in a room in the basement that was dingy, smelly and a bed that was horrible, dipped so bad in the middle. I left the room and told the recetionist that that was not an adequate room and explained why. She sted that that is where people with pets are designated and that i would not be given another room. I told her that just because i have a pet does not mean that i deserve an inadequate room. She said that i would not be given another room. Would not give me a refund. I left the hotel immediately and lost over $200.00 dollars. I will never book a room at a quality inn again. Shabby room and extremely poor customer service. I admit i was angre and threw my room key behind the desk. Not happy.
Stayed 1 night in Oct 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Andrea

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked into our room and turned on the heater, it smelled like a body was decomposing on a heating element. Then the fire alarm started...the rooms are aged, the carpets throughout the hotel are ratty, fraying, and so dirty I didn’t want to take my socks off. It just needs a new facelift. The bottom floor rooms feel like you are in a dirty, musty basement. The only thing nice about the hotel is the location.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay
The location was excellent, and it worked well for our stay. Rooms were well appointed with microwave, minifridge and coffeemaker. Great breakfast. There was so much noise the first night, however, hardly slept at all. Second night was fine and slept well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to walk downtown and staff was friendly. Beds were comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Marla

Stayed 2 nights in Oct 2024

6/10 Okay

Maureen

Travelled with family, Business traveller
Liked: Cleanliness
We were not able to check in at 3. The room wasn’t ready until about 3:20. There were also ants in the room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jackie

Travelled with family
Disliked: Staff & service, room comfort
When I checked in the hotel charged me for three nights instead of two nights on my debit card making me not have enough money to enjoy my vacation. They told me it was their policy and refused to return the extra night still waiting for resolution. Won’t stay at another choice hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2024

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
This is very poorly maintained property. The hall rugs were very dirty and in poor condition. Our room rug had not been vacuumed. We paid $250 a night for this poorly maintained hotel…never again.
Stayed 2 nights in Oct 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs a renovation and my room wasn’t cleaned very well.
Stayed 2 nights in Oct 2024